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Customer reviews

Rating 4.7 out of 5 stars with 40 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    The most user friendly Crypto wallet I've tried.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very High quality & intentionally crafted little device. I upgraded to the Flex from a ledger Nano X & love the ease of use the touchscreen on the Flex provides. Doing almost anything on the Flex is a smoother and more seamless experience than any other wallet I've used up to this point. Price is a bit much but when comparing it to Ledger's flagship device the STAX you really cant go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Beat crypto wallet out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have most wallets in market, i have stax and i ordered this and i love it, its beautiful , perfect for daily use wallet, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, E ink display, Security
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact, efficient, and secure.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Build The Ledger Flex strikes a balance between portability and usability. It's compact enough to slip into a pocket but large enough to handle comfortably with one or two hands. The e-ink display is a standout feature—offering crisp readability without the eye strain of traditional screens. Unlike some other devices, the lack of haptic feedback is a welcome choice, preserving battery life without unnecessary power consumption. Setup & Security Ledger has made setup both seamless and secure. Before anything else, the device runs an authenticity check to confirm that the hardware hasn't been tampered with. This ensures that you’re receiving a legitimate, untouched device where no one has prior access to the seed phrases—a crucial security step that adds peace of mind. Connectivity & Functionality Pairing the Ledger Flex via Bluetooth is simple and reliable. This makes updating apps and managing assets through your phone effortless, without needing to connect to a computer. Additionally, NFC support is a welcome addition, allowing for quick authentication without relying solely on a phone for 2FA. User Experience & Features Ledger’s desktop app simplifies the management of multiple devices, making it easy to track and move cryptocurrency. The UI remains intuitive, ensuring transactions are straightforward. Customization is a nice touch, allowing users to display personal photos or NFTs stored on the wallet as a background. Packaging & Presentation Ledger maintains its high-quality packaging standards. Everything needed to get started is neatly packed, with QR codes on the box and inserts guiding users directly to the right applications. This small detail improves accessibility and speeds up the onboarding process. Final Thoughts The Ledger Flex refines the crypto wallet experience by combining security, ease of use, and smart design choices. The e-ink display, lack of haptic feedback, NFC support, and robust security measures make it an excellent option for those serious about digital asset protection. Whether you're managing a single wallet or multiple Ledgers, this device delivers a smooth and reliable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ledger hard-wallet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and i found it only at Best buy.! At the best price.!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Feature Rich Wallet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ledger Flex is a fantastic choice in wallets, offering unique set of features and services, while providing a secure and easy to understand wallet for any entrant into the space. Unboxing the Flex, I found it to be well made and felt good in the hand with finished edges unlike some wallets I own. Apart from slight flexing of the back plastic, the Flex has a premium feel with aluminum banding and a 2.84” matte Gorilla Glass E Ink display. In addition to the Flex, Ledger provides 3 recovery sheets and a USB C to USB C cable for charging or interface. After unboxing you will need to use Ledger Live to setup the Flex, the companion app available on desktop or mobile. Having setup other wallets both ways I appreciate Ledger supports desktop and mobile apps, however I chose the convenience of mobile for the Flex. Setup was a breeze thanks to Ledger’s well designed and feature rich app, which walks you through the pairing, secure device verification, pin setup, secret recovery phrase, and apps (wallets). During this time you will also have the option of Ledger Recover, their custodial recovery service, which is optional and can be added later. Once setup is complete, you can use Ledger Live to receive and send with your newly created (or restored) wallets. In addition to sending or receiving, Ledger Live offer the ability to buy, sell, swap and even stake from within the app through one of their partners. I found the fees a bit high but Ledger breaks down your choices and provides associated fees. Again, it is nice that Ledger offers the flexibility of features and services to those who want it while not compromising those who do not. Interacting with the Flex is also great, with the large display perfect for reading wallet addresses as well as providing meaningful information in what Ledger calls Clear Signing. Essentially, Ledger provides additional details regarding your interactions so that the user fully understands what they are doing, enhancing security for newcomers and veterans alike. Provided you have adequate lighting, the display is easy to read and can be customized with custom photo wallpaper or an NFT of your choice. The Flex also lets you control settings such as sounds, turn bluetooth/nfc off, and PIN shuffle to enhance physical security. Inside there is a CC EAL6+ certified secure chip which further ensures the integrity of the device. Battery life of the Flex is also good, rated at 10-hours of use or 150 transactions. Although I only made a few transactions, I did interact with the device more often than I normally would and I have averaged 5% consumption a week. Having used the Flex for over a couple weeks, I am confident in the device and like the thought that was put into the overall experience. I was skeptical having used other wallets over the years, but the Ledger Flex really is a great choice and offers a good value considering the features and services along with the practical security it provides.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Wallet Transaction Signing Device + Secure !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing - This small crypto wallet comes nicely packaged with the appropriate USB-C connection and charging cord. The box Includes tamper notification seals. Paperwork and a physical paper reminder to back up your security words for Recovery is included. What is this for ? - If you are new to the world of buying and holding crypto - This device allows you to establish wallet addresses and signing keys for a wide range of specific coins. Your signing keys are stored only on the device if you so choose. This allows you to “air gap” your keys from your computer, tablet, phone or other devices for an additional layer of security rather than storing ‘ Your crypto in an exchange or in a software wallet. Remember - a soft wallet on a regular PC is only one malware infection away from potentially being compromised ! Initial Setup - I chose to install the application on my PC and on my phone. I did the initial setup in a windows PC. The application walked Me though setup but initially failed to install any wallet applications on the device. I noticed a flag on device / updates that The out of the box firmware was way out of date. I updated to the current firmware - this took around three minutes and was Then able to install specific crypto apps. I added a few of my favorites and then initialized the accounts through the PC application. Daily use - I was able to receive, send and sign transactions with no issue. I was also able to link the device to the phone version of the app and sign additional transactions with the same information represented on both. Overall very easy to use and the software provides Help and prompts for what you need to do. Overall - Great little device to keep your signing keys safe ! - software has easy recovery modes to switch or restore to a new Device. Device itself is pin protected and will erase itself after three incorrect attempts. Smooth setup process that totaled under Ten minutes. What I love - Premium Feel and look - e-paper screen is a nice touch ! Security features and reminders for new users. Ecosystem and software easy to use Room for improvement- Prompt to update immediately in the setup app. The device could have more available memory for specific apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Ultimate Security for Your Crypto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ledger Flex is an exceptional hardware crypto wallet that combines advanced security with ease of use. Its sleek, compact design makes it highly portable, while the flexible screen provides a clear and intuitive interface. Setting up and managing multiple cryptocurrencies is straightforward, thanks to the wallet’s user-friendly software. With top-notch encryption and security features, including secure offline storage, it’s perfect for anyone serious about protecting their digital assets. If you're looking for a reliable hardware wallet, the Ledger Flex is a fantastic choice for peace of mind and convenience.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great new Crypto wallet from Ledger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ledger Nano Flex is a new Crypto wallet from Ledger featuring an E-ink touchscreen, Bluetooth, USB and NFC connectivity. The device is compatible with Windows, MacOS, Linux, Android and IOS. There are Desktop and Mobile versions of the Ledger live app. The wallet is 78.40 mm × 56.50 mm × 7.70 mm in perfect for pocket and weighs in at 57.5gm. The screen resolution is 480x600px.and 2.84 inches diagonally. The E-Ink screen is easy to read but you need light to see it as there is no onboard light. The setup is easy, download and install Ledger live it performs a check to confirm the wallet as a genuine Ledger. Next you then set up your 4 or 8 digit pin. Wallet setup is next: You can set the wallet up as a new wallet with a 24 word recovery phrase or recover a previous ledger wallet by entering your old wallet 12,18 or 24 word secret recovery phrase. Ledger includes a card to write down the words for safekeeping. You can also take advantage of Ledger recover by creating a digital ID, Ledger provides this recovery service for a fee. The wallet can be used as a 2FA security key with NFC for your phone, just download the ledger security app and select it, turn on NFC and tap the screen when it is needed for identity authentication. This is compatible with many sites. Another cool feature is you can display your favorite NFT or image on your Lock screen to personalize your device. You can even buy a magnetic folio to protect the flex. The ledger flex is compatible with most blockchains, see the full list on Ledgers website. The Ledger flex is a great wallet in a pocket sized format easy to read making signing and confirming account transactions easy. Its multi blockchain support and long battery life make it an excellent choice for a secure crypto wallet. This is a great replacement for an old Nano or Nano X plus.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Secure your Digital Crypto keys now!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m trying to keep up with the digital world as I begin investing in cryptocurrencies, and I’m securing my digital keys on an offline hardware wallet! Enter the Ledger Flex – Ledger’s newest addition to their already comprehensive HW wallet lineup. I decided to move to a HW wallet after hearing countless stories of digital asset theft and loss - and it’s something any savvy crypto investor should be considering – seriously. For this review – I’m focusing on my user experience during my first transfer from an exchange to the Ledger Flex device. Plenty of other reviews already talk about the product, what’s in the box, initial setup, etc. It went smoothly for me as well – until I started my transfers. I’ll admit I’m new to the crypto world, and I was a bit nervous moving around $1000’s of dollars of assets hoping they just won’t disappear into the ether. To ease my nerves, I decided to follow the instruction EXACTLY. However, I soon found myself asking some questions as the instructions to transfer assets from Coinbase to my new Ledger Flex didn’t match exactly. Yup – made me nervous and also made this product lose a star on the review. My suggestion is that Ledger should be verifying these instructions from at least the 10 most popular exchanges on a weekly basis or maybe even more often. The last thing they want is for a customer to feel unsure when they are transferring assets that may have significant value. After watching several YouTube videos by Ledger on the subject – I fumbled my way through it with a small transfer of $100 – just to see if it works. And it did! With that success under my belt, I setup another currency account and verified my unique address and proceeded to do another transfer. SUCCESS. And I did that several more times with increasing amounts. I will continue to transfer more until I’ve moved as much as I can from the exchange to the Ledger Flex. I’m currently happy with the Flex and feel a bit more secure knowing I have control of my digitals keys vs relying on the exchange.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Works well and very secure but a toy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I want to say these ledgers are not for everyone. Please do your own research before investing because it is exactly that. This is not a hobby. And this is not a leather wallet that you put cash in and carry around in your back pocket. Duh right. Each ledger that is released comes are looking better and has better features. And I can say that ledger flex did not disappoint…… mostly. Pros: I really like the look. The style is sleek and clean. No extra stuff, exactly what want and what I’m looking for an installed. So it doesn’t confuse me or frustrate me. The learn more bar code is kind of helpful. Since I consider this to be one of the most secure ledgers I don’t feel the need to take any extra steps. Cons: memory size and my con will always be memory size so that I’d no surprise. Sometimes I struggle with Bluetooth connectivity but when that happens I just set it away and focus on something else and come back to it later. Over all good design and function. The brand is well known, tried and true

    I would recommend this to a friend
  • Pros mentioned:
    E ink display, Ease of use, Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! The Ledger Flex Crypto Hardware Wallet is super secure, easy to use, and the E Ink touchscreen is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-Tier Security and Sleek Design – A Must-Have W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with the Ledger Flex. From the moment I unboxed it, the build quality and sleek graphite finish gave a premium feel. The E Ink touchscreen is clear, easy on the eyes, and incredibly energy efficient—perfect for frequent use without worrying about battery life. Bluetooth connectivity is flawless, and pairing it with the Ledger Live app was simple. I love the ability to manage my crypto and NFTs securely from my phone, and the Secure Element chip gives me full peace of mind. Everything stays offline and protected. It supports a huge number of assets and even lets me stake directly through the app. The customizable lock screen is a cool personal touch, too. Overall, if you're serious about crypto security and want a modern, convenient wallet with top-notch features, the Ledger Flex is absolutely worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup and Long Lasting Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 10 minutes of opening the packaging, I had my crypto added to the ledger and with my own background image. Forgot that I had ot and a momth later, battery dropped by 7%. Peace of mind not having my crypto on an exchange and never needing to worry about it. Of you're looking for a cold wallet, this is the one to go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Not difficult at all. Once you learn how to use a cold wallet, you just need to download the ledger app and sync both the app to the wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. I actually love the size and my fav thing is the security. Great buy ! I advise everyone to grab one SECURE that mone. Side note if you get the ledger app it’s a 9.99 mo subscription fyi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Cold wallet was a great gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , easy to use . All my stuff is locked up and eaay to find . I would reccomend to anyone in need of one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , takes a little time to setup. But worth it . Dont loose your crypto !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crypto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy to work with an excellent for a nice wallet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and compact, fits great in the hand.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not set it up just yet. But i went through it and it is just what i needed. Great customer service. Ty

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, E ink display
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Ledger Flex Review – The Ultimate Crypto Security

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who takes crypto security seriously, I was eager to test the Ledger Flex. With its E Ink touchscreen, Bluetooth connectivity, and ultra-slim form factor, it’s a big step forward from traditional hardware wallets. Unboxing & Design: Right out of the box, the Flex feels premium—thin, lightweight, and built with a matte graphite finish that resists fingerprints. The E Ink display is crisp and power-efficient, though its refresh rate is a bit slow. Setup & Performance: Getting started was straightforward. I connected via Bluetooth and USB-C, set up a PIN and recovery phrase, and paired it with Ledger Live. Transactions require on-device approval, adding a critical layer of security missing in software wallets. Bluetooth functionality works well, though I still prefer USB for maximum security. Battery & Security: The battery life is impressive, lasting days on a charge. Unlike online wallets, private keys never leave the device, reducing the risk of hacks and phishing attacks. Pros: Ultra-portable, highly secure, great battery life, easy setup. Cons: No physical buttons, E Ink lag, premium price (~$200). Final Verdict: If you’re serious about crypto security, the Ledger Flex is one of the best hardware wallets available today. It’s a smart investment for long-term holders who want top-tier protection without sacrificing convenience.

    I would recommend this to a friend
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