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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 123 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise The Friends Apartments 10292 for its intricate details and Lego construction. Many customers found the set easy to build and were pleased to gift it to Lego and Friends fans. However, some customers expressed concerns about damaged boxes and missing parts upon receiving the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 123 reviews
  • Pros mentioned:
    Detailed
    Cons mentioned:
    Damaged box

    Rated 4 out of 5 stars

    Lego was great! Delivery packing was Awful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved it! I've been wanting one for years. It's very detailed. I got every piece and the usual extra pieces, it also came with the building book with a little bit of friends info. The only downside is for $200 my box was basically smashed and the packing for my delivery was horrible there wasn't much support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The One Where Best Buy Saves Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely LOVES this! Friends is her favorite TV show, and it is going to be retired from LEGO soon. Resellers were already trying to sell it for $40 above retail price. I was worried I wasn't going to be able to get it for her, but Best Buy came through for me!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to build

    Rated 5 out of 5 stars

    Friends Lego’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I purchased for a gift & my sister loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friends : The T.V. Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a a great build. This set came with 1070 pieces and not one missing. The step by step instructions were also very useful and helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged box

    Rated 1 out of 5 stars

    DO NOT BUY ONLINE..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my husband who loves Friends.. The box is smashed and damaged everywhere it looks like I got it from a clearance shelf that has been sitting for 10 Years. It didn't come in another box it came in the original box with the shipping label on it.. so much for a collection piece. I don't even have time to return it with it being so close to Christmas.... So disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy packaging for collectibles is atrocious!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the last collectible I will ever buy from Best Buy due to their packaging philosophy and how they approach it. I love Legos and have nothing against them at all. This is all based on the packaging portion. Seriously, one layer of bubble wrap around a $180 Lego collectible with both edges exposed, CMON!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lego

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEGO has once again proven its ability to capture the essence of beloved TV shows with the release of the Friends Apartments set, model number 10292. As a devoted fan of the iconic '90s sitcom, I was thrilled to dive into this nostalgic journey, and I can confidently say that LEGO has exceeded all expectations. The attention to detail in this set is nothing short of remarkable. From the iconic purple door to the quirky furniture inside, every element has been meticulously designed to mirror the on-screen apartments of Monica and Joey/Chandler. The inclusion of minifigures representing all six main characters, each with their distinct outfits and accessories, adds a delightful touch of authenticity. The build itself is a joyous experience for LEGO enthusiasts. The set comprises 2,048 pieces, providing a satisfying challenge without being overly complex. The step-by-step instructions are clear, and the organization of the pieces makes the process smooth and enjoyable. I appreciated the thought put into the construction, as it allowed for a seamless assembly of both apartments. What truly sets this LEGO set apart is its commitment to recreating memorable scenes from the show. The inclusion of accessories such as the turkey, Phoebe's guitar, and even the foosball table adds an extra layer of charm. It's evident that the designers went above and beyond to cater to die-hard Friends fans, creating an interactive experience that goes beyond a simple display piece. The Friends Apartments set also excels in terms of display value. Once completed, it stands as a faithful representation of the show's central hub, making it an eye-catching addition to any LEGO or Friends enthusiast's collection. The modular design of the apartments allows for flexibility in presentation, and the attention to detail ensures that the set looks fantastic from any angle. While the price point might be on the higher side, the quality and craftsmanship of this LEGO set make it well worth the investment. Whether you're a LEGO collector, a Friends fanatic, or both, this set is a must-have. LEGO Friends Apartments 10292 not only pays homage to one of the greatest sitcoms of all time but also stands as a testament to LEGO's commitment to delivering top-notch products that resonate with fans of all ages. It's a true masterpiece that will undoubtedly bring joy to builders and Friends enthusiasts alike.

    I would recommend this to a friend
  • Pros mentioned:
    Detailed

    Rated 5 out of 5 stars

    Fun to build

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set wirh plenty of detail. Loved building rhis with my wife. It was a weekend activity. We soread it out over five weekends, about 60-70 min each weekend. Lots of detailed pieces. We enhoyed it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Gift

    Rated 5 out of 5 stars

    Fun to build with your Partner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my girlfriend was a huge fan of the Friends TV show, and i figured what better a gift then to build this with her. She loved it, it was easy to follow and we definitely had a blast together. Definitely recommend if you like Friends and have some spare time!

    I would recommend this to a friend
  • Cons mentioned:
    Damaged box

    Rated 4 out of 5 stars

    Good deal for a damaged box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item when it was discounted a good amount, when it arrived the box was in pretty rough shape however it wall there and contents were undamaged. If you were a collector and wanting it to keep it in box, just be cautious, otherwise if box condition doesnt matter to you its a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Lego

    Rated 5 out of 5 stars

    If you love Lego and Friends...get this.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say....it's a lego Friends Apartment. Typical high quality Lego set with interesting Friends items. If you love Lego and Friends...get this.

    I would recommend this to a friend
  • Pros mentioned:
    Friends theme

    Rated 5 out of 5 stars

    Collectors’ set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Friend apartment scheme. Must get if you love Friends.

    I would recommend this to a friend
  • Pros mentioned:
    Lego

    Rated 5 out of 5 stars

    Dad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a keynote Lego set That is very Lego It has legos and more legos

    I would recommend this to a friend
  • Pros mentioned:
    Gift

    Rated 5 out of 5 stars

    Great for any Friends TV show enthusiast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set as a surprise gift for my girlfriend. She is a huge fan and was overlooking the box trying to find all the deatails from the show she could. She built it in roughly 3 days Id say and is in love with this little diorama set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get This Set!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a Lego fan and a Friends fanatic, you MUST get this set. It is a perfect collector’s item to be placed on display. The attention to detail is amazing, and it looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Friends theme

    Rated 5 out of 5 stars

    Challenging Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fun product. My niece loves the Friends Lego sets and is looking forward to working on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is 16 and loves legos and FRIENDS. Perfect gift. Also the details to episodes is great.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged box, Previous opening

    Rated 1 out of 5 stars

    Received damaged and opened item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lego set would have been amazing but I’m very disappointed with Best Buy. Bought this as an anniversary gift for my wife and had it shipped directly to the store for pickup. It was suppposed to be brand new. When i arrived to pick it up, the cashier and myself noticed the box was all beat up. The box had been previously opened and taped shut again. The cashier was nice and let me open to inspect the contents. It appeared that the lego packets were untouched but its a large set and i didn’t know how many were supposed to be in the box. The envelope for the manual and stickers was also obviously opened. I ended up returning the order and getting a different gift. The local Best Buy store handled this well but somewhere in the chain something obviously went wrong as this was clearly an opened item not new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must get for Lego and Friends Fans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! Has so many tiny details that were on the show. My daughter loves it!!

    I would recommend this to a friend
  • Cons mentioned:
    Discontinued

    Rated 5 out of 5 stars

    great lego set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    legodiscontinued this set so i had to grab it, now its sold out.

    I would recommend this to a friend
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