Best Buy Tech FestEnds 8/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $174.99
Clearance
Save $75
The comparable value price is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 1100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the 14" Laptop for its budget-friendly price point and lightweight design, making it suitable for basic personal use. However, concerns are raised regarding its limited storage capacity, insufficient memory, and overall performance, which may not be suitable for multitasking or demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,100 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Best Budget Laptop !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo - 14" Laptop is One of The Best Budget laptops available Today. its Really Fast and Very Light weight Laptop. Easy To Use Especially if you use this laptop for basic Everyday Internet surfing ! . Well Done Lenovo !

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the features and performance of the IdeaPad 120s-14 laptop meets your computing needs so well. lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop for light use and more.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By adding an external hard-drive one can have a computer at par with laptops two and tree times the price. This is my third one from the same manufacturer, the last one as a gift, two for my granddaughters.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-14 is working out so well for you. We appreciate your loyalty to the IdeaPad 120s-14 and to the Lenovo Brand. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great computer for my mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom said it’s a good computer... she just surf the internet, play basic games and some work certification classes... so it’s good for all that she use it for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your mother. We are pleased to hear that the IdeaPad 120s-14 meets your mother's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great as a Linux device... Not so much for Windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great fit for installing Linux. I knew that I was not going to get a powerhouse with the low specs. I wanted a device for Linux that was not going to break the bank. I looked for used devices but found this one for $150 brand new. I immediately uninstalled Windows and tried out various Linux distros. The one that is currently being used on it is Ubuntu Budgie. Even with just 2GB of RAM, it runs smoothly. I do not intend on using it for resource heavy tasks. This laptop will probably disappoint many of those looking to use this as a standard Windows machine. However, it is great for Linux. The sleek form factor and design is also appreciated.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Child's toy. Low memory. Pop ups all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Volume is soft. Not easy to use. Great for a pre schooler.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent PC for its purpose (ultra budget)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, if I were to review this computer against NORMAL computers, the Lenovo ideapad 120S would get a 1 star. But this PC is not intended to compete against those computers, they are in completely different categories. Reviewing this PC for its INTENDED PURPOSE, that being a super budget PC that competes with the plethora of Google Chromebooks, this computer definitely deserves a 5 out of 5. The keyboard is probably the best feature. It is one of the best I've used...very responsive. No backlit keyboard, oh well. Webcam is there (its OK, nothing special). HDMI port, USB 3.0, extra USB port, USB C, fullsize HDMI, microSD slot, and indicator LED for power and HD (left side). The bezzel of the screen has plenty of space for Neonode AirBar (sold by Best Buy) which can add touch capabilities. And what is very nice is that out of the box the bloatware is very limited, just McAfee and a couple Lenovo Apps. The only real downside of this computer is the 32GB of storage and the 1.1 GHz dual core Celeron processor. Look, Windows is snappy and boot time is about 25 seconds. It is good enough for what it is. The 32GB drive is pretty is "eh" considering the space. I wish it was 64GB, but it will do. Out of the box there is like 12GB free. After installing Office 2016 and installing updates (the computer runs Windows 10 Home v1703), you get down to around 7.5GB free. It is tight. I recommend downloading the latest Windows 10 ISO, v1709 creators update, creating USB installation media and installing fresh, cleaning out all the partitions. The drive after doing this will offer you 28.5GB of space and after updates and Office 2016, you wil be left with around 9.5GB free. Definitely worth it for the extra 2 GB. The lid will not open with one hand. You need two. But, it is smooth. The laptop is super light and the power adapter is very portable. I highly recommend it if you need a Chromebook type PC.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This system ships with a free 1-year subscription of Microsoft Office 365, there is no need to install Office 2016, if you did, this is using up hard drive space needlessly and may conflict with the Microsoft Office programs already installed. If you need more storage space, there is a micro-SD card slot on the device that can be used to add storage space. lenovo

  • Pros mentioned:
    Price, Usage
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    It’s great for simple Tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this laptop is a great deal. Great if you only need to use online based storage and apps. I chose this over a chromeOS device only because I need windows to run certain applications. 32GB (approximately 11GB with Windows) isn’t enough however, the built in micro SD card reader can help expand it up to 200gb. Granted the read and write speeds aren’t that great, but for documents and pictures it’s fine. Don’t expect a lot. But for basic usage, it’s great. Lightweight, fast, and affordable. I will say that playing games on this is not possible. Maybe low res like Minecraft. But nothing much else. The RAM is only 2GB and the Processor is a N3350 Celeron. At 1.10 GHz per core (Dual core) it will max out quick with a game. It has a TN panel with a matte finish and looks great looking at the display head on. Angles aren’t the greatest. So overall, if you’re looking to get a starter laptop for a loved one, this is great! Just remember, it’s not a heavyweight laptop that you can game and stuff on.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 120s-14 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great budget portable PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, if I were to review this computer against NORMAL computers, the Lenovo ideapad 120S would get a 1 star. But this PC is not intended to compete against those computers, they are in completely different categories. Reviewing this PC for its INTENDED PURPOSE, that being a super budget PC that competes with the plethora of Google Chromebooks, this computer definitely deserves a 5 out of 5. The keyboard is probably the best feature. It is one of the best I've used...very responsive. No backlit keyboard, oh well. Webcam is there (its OK, nothing special). HDMI port, USB 3.0, extra USB port, USB C, fullsize HDMI, microSD slot, and indicator LED for power and HD (left side). The bezzel of the screen has plenty of space for Neonode AirBar (sold by Best Buy) which can add touch capabilities. And what is very nice is that out of the box the bloatware is very limited, just McAfee and a couple Lenovo Apps. The only real downside of this computer is the 32GB of storage and the 1.1 GHz dual core Celeron processor. Look, Windows is snappy and boot time is about 25 seconds. It is good enough for what it is. The 32GB drive is pretty is "eh" considering the space. I wish it was 64GB, but it will do. Out of the box there is like 12GB free. After installing Office 2016 and installing updates (the computer runs Windows 10 Home v1703), you get down to around 7.5GB free. It is tight. I recommend downloading the latest Windows 10 ISO, v1709 creators update, creating USB installation media and installing fresh, cleaning out all the partitions. The drive after doing this will offer you 28.5GB of space and after updates and Office 2016, you wil be left with around 9.5GB free. Definitely worth it for the extra 2 GB. The lid will not open with one hand. You need two. But, it is smooth. The laptop is super light and the power adapter is very portable. I highly recommend it if you need a Chromebook type PC.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. If you need more storage space for this device, there is a Micro-SD card slot that can be used to add more storage space. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Memory, Storage

    Rated 2 out of 5 stars

    72% of storage used right of of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the 32GB you are only allowed 27.8 of which right out of the box nothing installed I only have 9.14 gb free. This is just silly. Very deceiving. Not happy

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      If you need more storage space on this device, there is a Micro-SD card slot that can be used to add more storage, or you can use a Flash Drive for more storage space. lenovo

  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Well built, fast enough, not enough HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly fast, well built for the price, but couldn't even install the Windows 10 updates with the HD installed. Tried to use SDHC as recommended as external storage and appeared to work until reboot when SDHC is not recognized and Update failed. Eventually, used USB as external space and succeeded, but recommended return for larger HD as granddaughter will not be happy with all the failures in her future. Experts might be able to make it work, but grandparents, grandchildren and most others beware.... get at least 64GB for failure free updates.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Lots of Bang for the Buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately scraped Windows 10 and installed Linux Mint (cinnamon). Makes a great little inexpensive laptop for surfing, email, etc. My only negative is the 32gb SSD (that is soldered in). Mounted a 128gb microSD for my Home drive to give me a little more elbow room. It's really not for heavy use, but basically an 'extra' laptop you can take with you and not have to worry too much about losing it, or it being destroyed while fighting off a ninja attack. For $150 it's fairly well built, has good keyboard and decent screen. Installing Linux was really simple, just turn off fastboot, set USB boot option, insert USB with Mint image and reboot, then follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them for 10 yr and 15 yr boys. They work perfect for school work, browsing the Internet and watching videos/movies. Having Microsoft Office for PPT and WORD is critical as well. I looked at many different options before purchasing. The price was fantistic and in-store service was awesome.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptops for your sons. We are pleased to hear that the performance of the IdeaPad 120s-14 meets your sons' computing needs so well. lenovo

  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    ok for a low price starter computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is similar to a chrome book but you won’t run into issues sharing files and running programs or doing class work. I just needed a budget laptop for some night classes I’ll be taking. This isn’t for someone who needs a heavy duty laptop for editing photos/videos or gaming. If you’re a causal computer user, surf the web, type papers, just need something that’s simple and works, this laptop is a great choice. If you’re a student, I think this would be a better option than a chromebook. It’s really light and is prefect for on the go or taking it someplace. The screen is nice, great keyboard, speakers are eh but I’ll be using headphones about 90% of the time. I haven’t run into any memory issues yet but it doesn’t have THAT much memory if you plan on needing to save a ton of items or photos on it. It loads up quickly and it hasn’t froze or anything yet. I’m still getting used to windows 10 but it’s been a decent experience so far using the laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank toy for choosing the Lenovo IdeaPad 120s-14 laptop. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great but with limitations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with this computer but they really should have (and could have easily) put more storage in it. The computer didn't have enough memory to update windows without an external memory card. All in all, I like this computer and im happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Dad from Grand Prairie

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. This computer would be great for kids who are young students and in high school. It’s lightweight and easy to use. The only problem is with the storage, My wife’s computer went down and we bought this as a temporary computer, hoping to get a year from it. She filled the memory up way too fast. Deleted everything and gave it to my 14-year-old son, a perfect computer for him.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Decisions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is dependent on what you need/use it for. The memory of course isn't large at all, which is stated in the features. I've deleted a lot of things off if it and there's still not enough room to update Windows 10 which is requiring 8GB. However, I am still able to surf the internet, use Microsoft Word, and download a few other things like the antivirus protection that came with it for 6 months. In my opinion if you need something mainly for internet or maybe typing up papers and saving to a flash drive, and you're on a budget, this laptop is fine. But, if you have to download a lot of content this is definitely not the computer for you. Although I wasn't able to update Windows 10, it seems to working fine thus far. I gave it a 3 because it is very average/basic, however if that's what you're lookig for then it would technically be a 5. The battery life is decent, resolution is fine, and I've had it for 7 months and it's still working.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update lenovo

  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Memory, Storage

    Rated 3 out of 5 stars

    Ok beginner laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a present for my wife so she can use wifi around the house since the kids broke her MacBook. Figured I go with something inexpensive and lightweight. It's ok for just that use though -- internet. Doesn't have a great deal of memory or hard drive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    This handy laptop is a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who's in the Navy. She loves it! It allows her to stay connected wherever she goes. Compact and portable with all the features she needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your daughter. We are pleased to hear that the features and performance of the IdeaPad 120s-14 meets your daughter's computing needs so well. lenovo

  • Cons mentioned:
    Memory, Storage

    Rated 3 out of 5 stars

    You get your money’s worth.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great quality laptop and you definitely get your moneys worth. Now, the fact that it’s inexpensive says a lot. The one major problem with this laptop is the memory, or lack there of. It only has 2GB and its not expandable, unless you do some major soldering work. I tried. Also, a 32GB hard drive is not enough. Anyways, this laptop will run best if you just use it to surf the internet and view pdfs. Microsoft Office runs great on the laptop, however because it takes up too much memory it prevents the laptop from downloading regular updates. That being said, if you use this laptop without Microsoft Office you should do just fine.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      If you need more storage space for Windows 10 updates, you can do that by using an external USB-based hard drive. Here's a link to instructions for this procedure:  https://www.windowscentral.com/how-install-any-major-update-windows-10-low-storage-devices. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Cons mentioned:
    Memory, Storage

    Rated 4 out of 5 stars

    Great Laptop for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a Laptop that is Windows and not a Chromebook, this would be the one. Light weight, Low Storage, low memory. Not a Gaming laptop and not to be used for video editing. This is bare bones and great for web surfing, streaming music and writing papers.Great beginner for the price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the Ideapad 120s-14 meets your computing needs so well. This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

Sponsored