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Customer reviews

Rating 4.2 out of 5 stars with 345 reviews

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85%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the 310-15ABR laptop's ease of use, performance, and price, frequently citing its good value for the money. Many also appreciate its lightweight design and ample RAM and storage. However, some users note that the battery life could be improved. The screen size and graphics capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 345 reviews
  • Rated 2 out of 5 stars

    Do not recommend this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow uploads and downloads. The touchpad cursor frequently jumps all over the place. Lenovo sucks.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. lenovo

  • Rated 2 out of 5 stars

    temporamental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse erratic, shuts down emails while I'm reading them, preferentially use other devices

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. lenovo

  • Rated 2 out of 5 stars

    I would not buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard isn't standard ex. Shift key is out of place which makes typing difficult.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to the right shift key issue you mention, there is a free software APP called KeyTweak that may help you. You can switch the key functions of specific keys on your keyboard with this software, so you could change the right shift key with the key you hit in its place. Just Google search "KeyTweak" and you will find articles about what the software does and you will find the download location for this free APP. lenovo

  • Rated 1 out of 5 stars

    slow and annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the slowest computer I have seen in 30 years. the shift button on the right side is small and usually makes you hit the page up button. i don't use capitals on this machine because it takes too long to fix a sentence no back lite on the keyboard, black keys, finding them below the lit up screen is nearly impossible.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This system should be a fast system with its AMD A12 processor and 8GB of RAM. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. With regard to the right shift key issue you mention, there is a free software APP called KeyTweak that may help you. You can switch the key functions of specific keys on your keyboard with this software, so you could change the right shift key with the key you hit in its place. Just Google search "KeyTweak" and you will find articles about what the software does and you will find the download location for this free APP. lenovo

  • Pros mentioned:
    Performance, Price, Speed

    Rated 5 out of 5 stars

    Best Laptop in the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has so much more to offer. Super fast for all your day to day needs. Transfers files in just seconds. I have it for 2 days now and I don't see any problem using it. I use it a lot, play games, watch/stream videos, skype call, play movies and all seem to flow very well. Also download/installs Microsoft updates in seconds. Strong and durable material. Also, tested Burns CD/DVD in seconds Best laptop for the price. Paid $350.00 in store :) one minor problem is that Shift key on right side is small and you may need to get used to it when typing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 310-15 laptop. With regard to the right shift key issue you mention, there is a free software APP called KeyTweak that may help you. You can switch the key functions of specific keys on your keyboard with this software, so you could change the right shift key with the key you hit in its place. Just Google search "KeyTweak" and you will find articles about what the software does and you will find the download location for this free APP. lenovo

  • Rated 1 out of 5 stars

    NOT happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had it crash once, not only that but when I brought it to get ficed I discussed this with geeksquad, he said it was too late to return or even exchange, had he known what he wasn't talking about I'd have exchanged it then.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Obviously it is not normal for this system to crash. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. You can also check for driver updates, if you feel there are on program compatibility issues. Follow the link below to look for new driver updates for your specific system. You can also run diagnostics from the Lenovo site as well. As always, be sure to create a restore point on your system before you make any changes. You can do this by just typing "restore point" in the search window within Cortana and follow the link to create a restore point. Here is the link:
      http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/300-series/310-15abr/80st/80st005xus/downloads lenovo

  • Rated 1 out of 5 stars

    ridiculous battery replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just throw this thing out when you need to change the battery. Read the 4 page instructions which direct you to remove the hard drive before you can access the battery!! It is totally insane.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in the water in just 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a decent value until this week when it would no longer boot. This is the second Lenova Ive had that didnt last long. Meanwhile my Sony Vaio which is 9 years old is still going strong!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard with this laptop is extremely frustrating as the shift key and the return key so closely placed you actually hit the return key more often than not when you are trying to shift. Awful!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and very disappointed with the performance. Native apps open very slow. Literally zero third party apps are installed in this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not perform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about ten minutes or longer to load a page! Took over an hour to try to pay a bill online and still had to use internet on phone!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    slow processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was slower than my 7 yr old Laptop. Hated I wasted my time with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the first month, it had two viruses and stopped working. terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want Bang for the Buck, this laptop is the way to go. I bought this for a present for a friend and he is so amazed by the speed and capabilities of this laptop. I am not sure who reads these reviews, but found that this laptop has Radeon R7 Graphics, and not R4 as in the description, so it needs to be changed. I also found that the Memory slot that is accessible can be upgraded from 4GB to a 16GB DDR4 2400 to make the total RAM 20GB and will make this laptop SCREAM I am sure! I love this laptop!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 310-15 laptop. The maximum RAM this system can support is 12GB DDR4-2133GHz RAM. A certified technician needs to perform the work to upgrade the RAM so as to not void the warranty. The version of integrated graphics processing on the AMD A12-9700P processor is the AMD Radeon R5 Graphics version. lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop with surprise features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this laptop because I needed an internal disc drive. This was the best choice that was available at the store. Steam games run perfectly fine and this is actually an R7 integrated graphics chip, not sure why it's advertised as R4. I checked all the system settings and it's definitely R7. Anyways an overall great laptop that's fast and responsive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 310-15 laptop. There are several configurations of the model. Model number 80ST005XUS has the AMD A12-9700P processor with integrated graphics processing. It is the AMD Radeon R5 Graphics version. lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Honest Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price! When first starting the computer, booting is slow. But once you create your account and go to your desktop, shut down then restart, boot time is so fast. I play games from 2013 on back and very few 2015/2016 games. This computer can handle Fallout New Vegas at max settings. Sims 3 at max settings, Sims 4 at medium-high settings. Command and Conquer 4 at max settings. And minecraft is REALLY smooth! Both gamers and everyday users will love this computer. Only downside is Windows 10. But if you have an installation disc, you can switch to Windows 7. But you need to change your BIOS to allow older OS. It's easy and harmless. I hope this helps whoever is thinking about buying this! If not, if you can, ask me questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box setup was easy and smooth easy to use you can't beat the price for the computer how big of a motherboard it has can handle any computer game because other places is charging a hundred to two hundred more for the same computer highly recommended the only thing is a little glitch where when you have all the sleep mode on for some reason the computer will turn itself off for no reason so to fix it for now I took all the sleep mode off except for the hard drive and wait until Lenovo or Microsoft comes up with an update to fix it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 310-15 laptop. With regard to the Sleep Mode issues you mention with your device, there currently may be driver updates for your specific system. Follow the link below to look for new driver updates for your specific system. You can also run diagnostics from the Lenovo site as well. As always, be sure to create a restore point on your system before you make any changes. You can do this by just typing "restore point" in the search window within Cortana and follow the link to create a restore point. Here is the link:
      http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/300-series/310-15abr/80st/80st005xus/downloads?linkTrack=Caps%3ABody_SerialNumber lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC all around! Highly recommended!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is super fast & efficient! Positive experience!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 310-15 laptop. We are pleased to hear that the IdeaPad 310-15 is working out so well for you. lenovo

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can run some pretty high-end games, which is what convinced me to buy it, but now I regret it. I am not a fan of the design at all. The right shift key is hard to reach, which makes typing pretty difficult, and the edges leave marks on your skin. Also, the battery life is TWO HOURS after a full charge. I would only recommend if you are looking for an affordable laptop to play MMOs on.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 310-15. With regard to the right shift key issue you mention, there is a free software APP called KeyTweak that may help you. You can switch the key functions of specific keys on your keyboard with this software, so you could change the right shift key with the key you hit in its place. Just Google search "KeyTweak" and you will find articles about what the software does and you will find the download location for this free APP. Battery life on this device should average approximately 4 to 6 hours, depending on the work the device is doing. Be sure there are no unwanted programs running in the background on the device. With regard to the battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. lenovo

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fairly Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly not all that impressed with this laptop. I don't like how the display dims while on battery (and I can't figure out how to change this), the battery life is not great and takes as long to charge fully as the battery lasts when not plugged in (less than 2 hours), and the camera is pretty shoddy with poor quality. I read a ton of reviews before purchasing this and I'm disappointed these issues did not come up in my research. I may return this computer while I still can.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to the screen dimming when on battery, this is an adjustable power setting. Click on the magnifying glass icon on the lower left of your Windows 10 screen. Type "Control Panel" in the search window. Select "Control Panel" from the list of choices. In the search window of the Control Panel, type "Power". Under the Heading "Power Options", select "Choose when to turn off display". Under "On Battery" there is a slider for adjusting plan brightness. Slide this all the way to the right. With regard to the battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. lenovo

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