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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.4 out of 5 stars with 75 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are impressed with the Duet 11 Chromebook's ease of use and setup, praising its portability and suitability for simple tasks and travel. Many appreciate the comfortable size of the screen and keyboard for typing. The product's compact design and user-friendly interface are frequently highlighted as key strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 75 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WINNER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my needs, and even then some. I see people expecting the moon and stars.. from an 11" Chromebook. Let's be realistic! This device is all about portability and simple tasks. It moves fast for my online classes, browsing, and streaming. I even worked off of it using my web-based documentation system and emailing. It's fast, display is vivid/sharp, setup easy as per Chrome OS usual, and I love the features (camera privacy switch, USB-C ports whether in landscape or portrait mode, space in the back for digital pen if one desires, crisp camera's, and the magnets for the keyboard and the back flap to hold up the tablet part works really well). The keyboard is clickey, which I like. I enjoy the feedback I get when pressing the keys. I appreciate it being a 2-in-1 device that allows for tablet disconnection from the keyboard and how easy it is to snap it right back in when needing to get some typing in. For someone on-the-go like myself, needing to get things done throughout the day during little break times? I def recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jeslynluciaa, and thanks again for choosing Lenovo! It is so good to hear that your Duet Chromebook is perfect for your needs and helps you in your day-to-day. Thank you again for sharing your perspective with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Merry Christmas!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my super intelligent and creative 7 year old son and we love it. Its very stylish and the camera on the back makes it even more stylish, it's easy to use and set up, fast and easy to navigate. It's perfect for light work and everyday use. He'll be using it for small tasks and entertainment. I dont believe its suitable for work in my opinion but great for simple tasks.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrittneyR, thanks for choosing Lenovo! We are thrilled to hear that you love it and that it is perfect for its use. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    The Lenovo Duet 11 Chromebook is a solid budget-fr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo Duet 11 Chromebook is a solid budget-friendly 2-in-1, ideal for casual browsing, media consumption, and light productivity. Its 11-inch 2K touchscreen is surprisingly crisp and vibrant for the price, making it enjoyable for watching videos and reading. The included keyboard and kickstand are a welcome addition, transforming it into a functional, if somewhat cramped, laptop. However, the MediaTek Kompanio 838 and 4GB of RAM mean it's not a powerhouse. Expect some slowdown with multiple tabs or demanding apps. The 128GB eMMC storage is adequate for basic use, but power users might find it limiting. Pros: Bright and sharp 2K touchscreen. Included keyboard and kickstand. Portable and lightweight. Affordable price. Cons: Modest performance (4GB RAM, MediaTek processor). Limited storage (128GB eMMC). Keyboard can feel cramped. Overall: The Lenovo Duet 11 is a great value for those seeking a portable and versatile Chromebook for everyday tasks. If you prioritize screen quality and portability over raw performance, it's a worthwhile option.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey docintherock, thanks for choosing Lenovo!

      We are glad to hear that the Duet offers great value to you, and we appreciate you taking the time to share your perspective in great detail with us. Lenovo

  • Rated 4 out of 5 stars

    Lenovo Continues to Be a Solid Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our child for school use. It's compact and fun for her to use and motivates her to finish her schoolwork. The keyboard detaches super easily, which has downsides, and I do wish it was a little more protected. We are probably going to purchase another for one of our other children.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CathyF, thanks for choosing Lenovo!

      We are glad to hear that it is perfect for your child's schooling, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and great for my eBay business! Does just as much as my laptop did and more!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EricaD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Duet 11 works great for you and your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Fast, Easy, Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and fast! I love that I was able to load my information through my Google account. I would give it five stars, but it does not accommodate additional storage with an SD slot.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MJDanzy,

      Thanks for choosing Lenovo!

      It is good to hear that you are satisfied with your Duet 11 Chromebook, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great investment for a small business. I haven’t had one issue, I recommend this device for any use weather for work, Financial tracking and organization, or just for fun.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MemphisE,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to hear that your Duet 11 is perfect for you and your usage.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Okay for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I needed something for work and had a very small budget. I'm currently using it as a work computer and even though that is not what's for, it's somehow it's holding up okay. I knew the 4gb ram would be a limitation and it is - I can only keep about one application open at a time. Sometimes it lags and that's really frustrating, but the lag is usually because the WiFi is slow or too much RAM is being used. If the WiFi is fast and workload stays light, the tablet will run quite fast. The track pad on the keyboard stinks so I usually scroll with my fingers, but the other keys are great. Overall this is my first tablet and I like how small and portable it is. It's holding its own and helping me hold my job until I can save for a proper laptop. If you have a bigger budget I'd say look elsewhere, but if you're budget is small like mine this is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price! Great value, nice and smooth, great screen for the price too! Did not use it for video so no idea how it sounds but worked great! Also, AMAZING battery for the size!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Stewart, thanks for choosing Lenovo! We're pleased to hear that your Duet 11 Chromebook offers great value to you and is a good fit for your use. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great fit...for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is not for everybody. It is not an option to use this device on your lap due to the method it uses to stand up. That's okay for me; I never place any laptop computer in my lap. This device does not have enough RAM to open multiple tabs in Google Chrome or to multitask. That's okay for me; I very seldom open more than one tab in a browser or multitask. The screen is quite small and the keyboard is compressed. That's okay for me; this device is the size of a tablet. I am used to using tablets when I am away from my desk. I actually like the compressed keyboard. The one great thing I think everyone would agree on is this Chromebook's battery life. I have used it for about 15 hours on one charge. Another plus for most users would be the sharpness of the 2K display that helps you forget about its small size. You can separate the keyboard from the unit and use it as a tablet. However - as least as far as I can tell - you cannot use the keyboard when it is separated. Perhaps this is not a big need, but it would have been nice. In summary, I think it is up to the buyer to assess the appropriateness of this Chromebook. It is a great fit for me, but will it be a good fit for you? I can't say.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey mwsnelso,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook is a great fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great for student, terrible for onslaught

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. It has an excellent use interface, and a surprisingly well made camera (I wasn’t expecting this). It’s a great selection for students or those who want a small 2-in-1 for on the go usage. It fits right in seamlessly and is super light, so it won’t add much to your baggage (you could even take it by hand with not much trouble). The case it comes with includes a cutout for the pencil (additional purchase) and a kickstand built into it. The keyboard is super easy to attach and reattach. The connectivity is not the absolute best, as it can be a little stronger, but overall, not bad. However, there are a few drawbacks. One being the consistent issue with the CPU and/or RAM. If you’re planning on running multiple (even two) apps, be prepared for delays or lag.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JalenV,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Duet 11 Chromebook is an excellent device in your eyes. We have noted your comments and will consider this for future improvements.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast, simple, effective. Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of tech. Perfect for more wife who wanted a simple tablet with a keyboard for writing mainly. Quick, responsive. She likes the keyboard and portability.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Evere, thanks for choosing Lenovo! We're thrilled to hear that it is perfect for your wife, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Slightly better than an Android tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to jump into a Chromebook to replace my aging Surface Go. I know the target audience for Chromebooks are folks that may only need to browse the Internet or check their email online. I strongly recommend deciding if there are certain apps, like Outlook or Quickbooks, that you cannot do without. That said, the Lenovo Duet 11 does start quickly and runs very well when just browsing or streaming content. Writing quick emails or texting is much simpler with a full keyboard. There is a learning curve with the Chrome OS after decades with Windows. Personally, I find it to be an okay compromise between Android and Windows. Some of the apps from the Play Store can take some getting used to when running on the Chromebook vs Android. It is frustrating to not be able to use some apps that I rely on, like Outlook (lose a lot of features) and Quicken. But I expected that. I get around it by using a remote desktop app to run these apps from my desktop. That might not be possible for everyone.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi pjk002,

      Thanks for choosing Lenovo!

      It is great knowing that your Duet 11 is now serving you and your needs well overall, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Very good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience. I came in for a certain computer that was supposed to be in stock, but was not so I ended up getting a different one which I’m happy with. Overall the experience was very good. The sales person was very good no pressure whatsoever and did the job beautifully. I will be back for more and I ended up opening a credit card For Best Buy so we’ll see how that all goes. Thank you so much.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ToddM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your shopping experience was quite good and that you found the right computer for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    A powerful little 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for my 11 year old to do his school work as well as explore his creative side. It is powerful enough to do canva and make stop motion videos. He can also access all of his online summer school work with no lag. Other chromebooks could not handle the demand. It is versatile with the keyboard and very light and easy to travel with. The only downside, it did not come with the stylus

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrandonD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 11 works great for your 11-year-old.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this chrombook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I got it for personal use and for school and it was so easy to set up. I love how it can turn into an ipad and is pretty much one. It works perfectly, but at times it can be a little bit slow and you cant really work on your lap but not a big deal.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeeH, thanks for choosing Lenovo! We are glad to hear that you love your Duet, and we appreciate you sharing your perspective. Lenovo

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Little tab

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works easily and small and convenient great price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LindsayG, thanks for choosing Lenovo! We are glad to hear that you love your Duet 11 Chromebook, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Grate Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is it if you want a Chromebook that can do it all. I got this for my son because the one the school made us buy wasn't working right, and it would cost more to fix it than it was worth. So we went looking to see what was out there for a good Chromebook, and my son saw this one. It can be a tablet, so he can use it for drawing if you also get the pen that goes with it. He can also type up his essays and play Diablo Immortal on it. It is a great Chromebook, and it didn't cost anything outrageous.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BJElam,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook works great for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Compact and sophisticated

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly smooth user interface and easy to navigate through the operating system. This my first chromebook and bought it for basic necessities with the ocasional presentation and documentation drafting. One of my main complaints about this device is the audio quality. I recommend running an audio equalizer to adjust audio to your preference.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Deathscythe,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are satisfied with various aspects of your Duet 11 Chromebook.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best 2in1 for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to do my college work and note-taking with. In the beginning, I had a bit of trouble learning how to use it. Works like a dream and stays charged for a long time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DeniseA, thanks for choosing Lenovo! We are glad to know that your Chromebook is the best convertible for you, and we appreciate you sharing your feedback with us. Lenovo

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