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Customer reviews

Rating 4.6 out of 5 stars with 117 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the IdeaCentre 730S for its ease of use, large screen size, and strong performance. Many appreciate its sleek design and consider it a good value for the price. A few users mentioned a limited number of USB ports as a drawback. The lack of a CD/DVD drive was also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 117 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Outstanding All-In-One desktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 86 year old father who needed a new PC to run his Professional Series income tax software. (Yes, at 86 he refuses to quit! There's a great story here about keeping your mind active and the positive impact it has on your health and long-term well-being!) The setup was super-easy and we were running in a few minutes right out of the box. Once the Windows 10 updates finish you're good to go. The screen is terrific and makes using this a pleasure. My 86 year old father was very pleased with the difference it made coming from his 22 inch screen. The front-mounted speakers work well and sound good. My only criticism is the relatively few USB ports it has. I think there are 3, but once we plugged in the keyboard (my dad wanted a certain type of keyboard), the printer, and mouse wireless receiver, we were out of ports. I got him a small USB hub to plug into the back to give us a needed port for a USB thumb drive and it's fine. But for a computer with this level of spec, I was surprised at Lenovo cutting that cost when there are so many USB devices out there, like smartphones, etc. So if you have multiple USB devices, get a USB hub and you will be fine. I am a big fan of Lenovo products and highly recommend this AIO desktop for its i7 processor, SSD drive, and great screen. You will be pleased with it too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system for your father. We are pleased to hear that the easy setup, features and performance of the IdeaCentre 730s-24 AIO meets your father's computing needs so well. With Intel Core i7 processing, this super slim all-in-one PC can handle almost any task. Maximize your entertainment with a nearly edgeless 23.8" display. Best of all, the stylish Ideacentre AIO 730s will look great on your desk — without crowding it. Lenovo

  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 4 out of 5 stars

    Good for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these computers about 10 months ago, 3 of them were new and 1 was open box geek squad certified. Up until now, the 3 computers I bought new have worked great! They are fast, don't have any bugs or viruses, and they're very reliable. The setup was super easy which was a plus for me because I hate having to set things up or anything with technology. The only problem with the other computer that I bought open box was that about 1 month after the purchase, it started having problems with it's hard drive and eventually it locked me out of my computer. I took it to geek squad and after 2 visits they said it needed to be sent back to the manufacturer so they could replace the hard drive. It stayed there for a whole month, which meant I couldn't work on my computer for that entire month. However, when I finally got it back I've had no problems with it since! :) Overall, these computers are great and I would purchase again. Just be careful with the open box ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Fast & Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very pricey, however you definitely get what you pay for with this computer. It is very sleek, huge screen, the volume goes pretty high, and can work with several windows open well. The only thing is that I didn't like is the keyboard it came with. I'm planning on getting a logitech soon. Other than that so far it is very fast, which is they main thing I was looking for. It is also super easy to setup, it took me less than 20 mins to put the stand together, and hook up the one wire for power lol I will say I loved the idea of buying a touchscreen computer, but have never used it and often forget about it bc I not used to it either. Maybe because it's still new and dont want to get it dirty yet lol

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. With Intel Core i7 processing, this super slim all-in-one PC can handle almost any task. Maximize your entertainment with a nearly edgeless 23.8" display. Best of all, the stylish Ideacentre AIO 730s will look great on your desk — without crowding it. Lenovo

  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great computer for Grandma!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazingly fast and easy to use. The touch screen is an added bonus. Wireless keyboard and mouse are as well. The set up was so easy that this old grandma with no technical skills hooked it right up!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. Open the box to everything you need! With just one cord, setup couldn't be easier—just plug it in and your PC is ready. No fuss, no muss and reduce the cable clutter. The all-in-one Ideacentre 730s even includes a wireless network card, keyboard, and mouse for all the tools you need in one simple package. Lenovo

  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Lenovo All in One

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to the wife for Christmas as her old Mac was dying and she didn't like using the Mac Laptop anymore. Touch screen is good and machine is fast enough for my wife's internet use and to edit the occasional photo with Photoshop. This machine works for the purpose purchased. Read the spec's to see if it suits your needs. The screen is non glare so that is a plus. Lenovo if overly attentive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaCentre 730s-24 All-In-One system for your wife. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your wife's computing needs so well. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Powerful with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started. Powerful with lots of options for programs. Great price for a great computer!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo

  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great All in One Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this All in One. Love having the option of having a Touch screen. The computer is fast and the colors are vibrant. We decided to upgrade the Memory to 16GB. It makes opening additional windows a breeze. It probably didn't need any upgrade but chose to do it anyways. Husband loves to watch movies on it. Would recommend this computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the IdeaCentre 730s-24 AIO meets your computing needs so well. With Intel Core i7 processing, this super slim all-in-one PC can handle almost any task. Maximize your entertainment with a nearly edgeless 23.8" display. Best of all, the stylish Ideacentre AIO 730s will look great on your desk — without crowding it. Lenovo

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    love it!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. super fast, I loved the speakers and the monitor is great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Beautiful, functional, great performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this beautiful all-in-one. Didn't know I even wanted one of these until I saw it in the store while looking for a laptop. Great value for the price. It's attractive, too. Looks like a mini flat-screen. We keep it in the kitchen and use it every day. Small footprint, so you can stick it anywhere! Highly recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaCentre 730s-24 All-In-One system. The Ideacentre 730s-24 all-in-one (AIO) offers Advanced In-Cell Touch (AIT) technology, which makes it possible to experience full high-definition resolution on an ultra-thin, near-edgeless display. Stream movies, chat with friends, browse your favorite sites—you'll see every detail on the 23.8" vibrant touchscreen. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    So far so very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a damaged touch-screen computer and after listening to the sales folks at Omaha Best Buy, I chose this Lenovo. Thus far I've found it easy to use, the colors and clarity are outstanding. Occasionally sounds like it's revving its engine; not sure what that is (I'm far from a tech junkie). But other than that curiosity, so far I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. This is a high performance system with its Intel Core i-7 processor and 8GB of RAM. It will generate heat whenever it is turned on, even at idle, this is normal. The onboard fan will maintain the proper operating temperature for the device. You will hear the fan whenever it runs, this too is normal. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    So far, I'm loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my first Lenovo desk top from Best Buy. So far I have been very happy with it. The system is very responsive and fast and easy to navigate. I recommend Lenovo desk tops!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the ease of use and the performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. With Intel processing, this super slim all-in-one PC can handle almost any task. Maximize your entertainment with a nearly edgeless 23.8" display and powerful performance. Best of all, the stylish Ideacentre AIO 730s will look great on your desk — without crowding it. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best desktop I have ever owned. It is the fastest most powerful computer of all the ones I have ever owned. It almost operates itself, and is the most problem free.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best in PCs at this time sorry I did not get the 1 terra bite drive but hey it’s fast reliable and awesome Great job Lenovo

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaCentre 730s-24 All-In-One system. With Intel Core i7 processing, this super slim all-in-one PC can handle almost any task. Maximize your entertainment with a nearly edgeless 23.8" display and powerful Optane memory. Best of all, the stylish Ideacentre AIO 730s will look great on your desk — without crowding it. Lenovo

  • Pros mentioned:
    Screen size
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Lenovo All in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Lenovo - touch screen is great - was disappointed that it did not have a cd/dvd drive, which I thought it did, but other than that - I love my Lenovo products

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great except the Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing, fast and reliable piece of equipment. The only issue I am having is with the dang keyboard!! I know I am not the most accurate typist in the work but I am pretty good!. But this keyboard will convince anyone I am an idiot and slow, especially that I use this for my work from home business. I will be typing like crazy and the keyboard is missing not only letters from works but words from sentences. At 1st I though it was m, but I will look on the keyboard intentionally while I type and then look up and letters and words go missing. most times this fees more like a type writer in the way I have to press really hard for the keystroke to record. I would think for this price point the attachment would be better made, now I have to get a new keyboard out of pocket that I did not plan for. I would recommend the computer and mouse but a different keyboard. Which is the reason I took 2 stars off because of the frustrating keyboard.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaCentre 730s-24 All-In-One system, model number F0DY001XUS, ships with a wireless, keyboard and mouse. The keyboard is a standard QWERTY keyboard with 10-key numeric pad. If you are having issues with the function of the keyboard, first be sure you have the latest version of Windows 10 installed on the computer, then update all of the BIOS files and drivers up to this latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Open box model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this is very easy sleek and does everything I need I bought an open box

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Perfect computer for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has the perfect screen size, speed and ability for me to work from home.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. Open the box to everything you need! With just one cord, setup couldn't be easier—just plug it in and your PC is ready. No fuss, no muss and reduce the cable clutter. The all-in-one Ideacentre 730s even includes a wireless network card, keyboard, and mouse for all the tools you need in one simple package. Lenovo

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s compact, it’s fast, easy to setup, great all rounder! My wife loves it for her business!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. With Intel Core i7 processing, this super slim all-in-one PC can handle almost any task. Maximize your entertainment with a nearly edgeless 23.8" display. Best of all, the stylish Ideacentre AIO 730s will look great on your desk — without crowding it. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great not having a separate CPU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Like the clean lines and the fact that there isn't a separate CPU to hide.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 730s-24 All-In-One system. We are pleased to hear that the features and performance of the IdeaCentre 730s-24 AIO meets your computing needs so well. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo

  • Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    I wanted to punch the keyboard in it’s stupid face

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher and use a computer constantly, especially in the wake of COVID-19, but I purchased this one before the crisis exploded since my last one was on its last legs. This computer is stylish and fast, but there are two big issues I have with it. First, I’ve never dealt with a more obnoxious keyboard in all my life. I would type something, press every button, and it would only register some of the keystrokes. Granted, the majority of the letters would appear, but there was no rhyme or reason in what it would omit and how many times it would do so. When it was really bad, I would press a key 3-4 times firmly before it would actually appear on the screen. I wanted to murder it. Ultimately, I went out and bought a new wireless keyboard and now my blood pressure is back in a normal, less murder-y range. Second, it has minimal USB ports—three, I believe. By the time I had the nub for the keyboard and mouse plugged in, as well as the connector to the printer, there was only one port left. With a cell phone charger, a FitBit charger, the charger for my ear buds, and my flash drive, it became a constant game of rotation...until I bought a multi-port USB hub. Long story short: I had to supplement the computer with some additional equipment in order to make it work for me, but now all is good.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with data entry on your lenovo IdeaCentre 730s-23 All-In-One system, using the included wireless keyboard. First, be sure the batteries in the keyboard are fresh. Then, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If this doesn't correct the lag issue, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

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