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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 570 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the touchscreen, ease of use, and compact size of the IdeaPad Duet 3 Chromebook as significant advantages. Many also praise its long battery life and lightweight design, making it ideal for portability. While some users wish for more RAM, the overall performance is generally well-received. A few customers noted that the speakers could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 570 reviews
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 4 out of 5 stars

    SMALL but POWERFUL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time using Chromebook and it did not disappoint me. Duet 3 is pretty light weight and always prepared on the go mode. The most fantastic part is battery performance. About 7-8 hours use after less than 2 hrs charging. The interface is very user-friendly. Easy to view texts from email and daily news. No problem to perform daily tasks. The resolution is 2000*1200, made it perfect while watching Netflix or YouTube. It is also pretty smooth to play light game like Super Mario. The speed runs smooth if you do not open to many windows at the same time. The drawback is that: the volume is a bit weak and small. I use Bluetooth bitty boomer speaker to increase the volume and it worked great. The touch screen is quite sensitive; however, I prefer mouse so I connect Bluetooth mouse by using USC to USB adapter. In fact, I bought the duet 5 at the first time to see how it worked. However, it didn’t meet my expectations. The tablet too heavy and the interface is weird. You have to zoom in all the time to read daily email or online daily news. Fail to perform my daily tasks! The only benefit for duet 5 is outstanding visual quality and sound for using OLED screen. So I returned it at last and buy Duet 3 instead! I never regretted buying Duet 3. I am very happy to make the right purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST decision I’ve made by far! Perfect size you can take in anywhere you want. I use this table for college and it’s perfect. It fits in my purse small and light weight like you’re carrying nothing. Easy to set up and runs smoothly. Purchased in store and worker was awesome and helpful got a 3 year warranty I believe 100% battery life last so long have used it for 3 days and hasn’t died will buy again!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SilviaC, thank you for choosing Lenovo! We are glad to hear that your Duet 3 has been the best and is perfect for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a device that allows me portability but more than a regular tablet. I've used ChromeOS before so I was familiar with the OS. The Duet 3 is super portble and powerful enough for a day to day work. I do a lot of research and writing and often have many chrome tabs open while listening to music on YouTube and Spotify. It has never crash and the workflow is fluid. I love it! The tablet mode works great and it's super light when you take the keyboard off. Battery is great, I've work for around 8 hrs straight and it has last almost last the 10 hours doing reading, writing and, playing music and videos. For gamers: I havent's tried many mobile games but GeForce Now works amazing as long as you have a decent internet connection. You can connect Bluteooth or USB-C keyboards, mouse or gamepads.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I did some research before purchasing, and the product have not disappoint. I wanted something that would be mobile and to keep up with everyday use and I am getting it so far. I purchased this tablet back in September and no complaints thus far. The price is good and it is exactly as described on the BestBuy website. The table process information quickly, it have decent amount of space to store information, the design is good and the display is impeccable. The size makes it easy to carry around with you, and it even comes with a protective covering. Only downside is the front facing camera is not the best but it does the job. Overall 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One of a kind Chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this device. Picked it up for $100 off during July prime sales. I was looking for a tablet or a Chromebook and this is one of the only devices I could find that did both! With the penoval usi 2.0 pen I can use this as a drawing tablet, much cheaper than an iPad/pen combo. Also, I prefer working in the Google interface more than apple. I have a Google pixel and everything between the two devices syncs up perfectly. Battery life is awesome, I use this for playing dungeons and dragons and pathfinder and after 4+ hours playtime it's still got over half the battery remaining. On top of amazing battery life, super light weight. I have had it crash once so far in the few weeks Ive had it so be careful with having too many chrome tabs open. Highly recommend this device, it's so versatile and exactly what I was looking for!!! Only thing that could make this device better is a backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Better than an iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo IdeaPad Duet 3 11" Chromebook tablet is an excellent iPad replacement for those that don't use the fruit ecosystem's products and services. You can't beat having a cover AND a keyboard included in the price!! This second generation Duet 3 is fast and responsive. I also like the fact that it'll get updates for 6+ years.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, JKMOAHI, and thank you for choosing Lenovo! We appreciate you recommending our product and sharing your experience, and we are glad to hear that features and design of this Duet 3 Chromebook meets your needs well. Lenovo

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Lenovo idea pad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for on the go and saving the battery on your phone. Its fast and easy to use and set up. Battery life is amazing last all day with me using it at work. My husband got this for me as an anniversary gift and i couldn't be happier.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ReginaK, thank you for choosing Lenovo! We are excited to hear that your Duet 3 Chromebook is perfect for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops i have ever owned. It has no lag and works great with my kids school to my personal writing of my book. With the google interface its like my phone got bigger and smarter and all my information and documents and media of any kind is saved with ease of switching devices and picking right back up where i was. Its light weight and easy to take eith me evrywhere. It came with a beautiful blue magnet case and the keyboard is durable with an elegant feel and look.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good choiced!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery, convenience using with adapt performance for social application and office stuffs. I'm high impressived that it had kept in cool for long power on and running application. To use microsoft stuffs, or *exe etension, it requires more knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Lenova chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use . I love playing with it , screen is clear and having the touchscreen and keyboard is amazing to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Happy Purchase, Lightweight and Portable with good batttery life, good for every day use and entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mainly to hold in choir rehearsal, and it works well for that because it's pretty light without the back cover and keyboard. I also use it for practicing piano. Some software glitches, but I think those can be ironed out with updates.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Alex, thank you for choosing Lenovo! Regarding your software glitches, we recommend checking for those updates through ChromeOS manually, although they should download automatically. Also, check for updates for your apps through the Google Play store. If you experience any other issues, do not hesitate to reach out to Lenovo Tech Support for Chromebook at this phone number for assistance: 800-426-7378. We appreciate you sharing your experience and are glad to hear that the design and functionality of your Duet 3 Chromebook meets your needs well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook super awesome and easy to use! I did not have a need for a full blown laptop! Mainly for browsing and not really much storage as most of my storage is cloud based!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Phrsx02. Thank you for choosing Lenovo! It is nice to hear that your Duet 3 has been super awesome for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Good chromebook, but case needs help.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case that comes with this tablet does not facilitate the screen standing upright so that you can type. The tablet functionality is standard and provides the necessary speed and applications for basic processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, fast and good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard cover feels sturdy to type on, and the magnets are strong enough that if I move the keyboard cover's attachment point an inch or so from the appropriate port on the tablet, the two devices snap together with a speed and strength that is slightly intimidating.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    For the sale price, can't be beat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the Black Friday sale and for the price this is a great all around tablet! Suits my needs very well! Love the touchscreen & the option

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 3 Chromebook! We are pleased to hear that the features and performance of this Duet 3 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect chrome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this chrome book. It's light, perfect to take it every where. The design it is beautiful thin and has a nice color. I got a headphone that matches the chrome outlet. The price is right. Maybe because it is new, but the battery last a very long time., days!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, good price, it’s a great chance to have it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great chromebook and price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Its fast and convenient for travel productivity

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Rhea, thank you for choosing Lenovo! We are pleased to hear that your Duet 3 Chromebook has been great for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I broke my computer I came to Best Buy and bought the Lenovo computer since it was an iPad with and keyboard, and honestly it was the best decision cuz it makes it easy for me and it’s not heavy like my old computer.

    I would recommend this to a friend
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