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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 44 reviews

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70%
would recommend
to a friend

Customers are saying

Customers consistently note the ThinkPad 11e Chromebook's impressive battery life, with comments praising its longevity and ability to last for extended periods. Its ease of use is also frequently highlighted, making it suitable for everyday tasks and simple web browsing. The Chromebook's user-friendly design is appreciated by many users. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 44 reviews
  • Rated 5 out of 5 stars

    Perfect for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to do schoolwork on and it’s perfect for that. Basically I need to surf the internet, access google drive, and do zoom calls; it does all 3 adequately enough. I’m not installing games on it (frankly I’m not sure if you can) or expecting it to be some high performance machine. It lets me do schoolwork on the go, so it serves its purpose. I couldn’t even tell it was refurbished other than the packaging. Can’t beat it for $125

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Prefect size for me and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect size for me, very light, and works great. Easy to travel with and great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great economic chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice refurbished chromebook for highschooler.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it , she is ten so this is perfect for her and the price is perfect for me ! Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price it is unbeatable. Thinkpad power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Disappointed without the Play Store but functions perfectly otherwise. The SSD drive makes it smoke all current budget Chromebooks in speed. Very good for productivity. Speakers suck, you are in for a nice treat with the amp built in for headphones. It is amazing and add an equalizer in the Chrome Extension store and it is incredible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic Chrombook Functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was purchased for use in a GSuite domain for the purpose of testing Google's Mobile Device Management (MDM) feature. In that capacity it functioned acceptably, but this refurbished unit otherwise is relatively slow and under-powered in terms of built-in features and therefore would be unsuitable to run another OS such as Windows 10.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works for basic stuff. Can’t run word and things like that though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super - about $100 - and if you just need a quick internet connection, it'll do the trick. But I wanted a slight upgrade so I returned and got the $200 2-in-1. In short: super fast but small screen and weak battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Chromebook we've ever owned.I guess its good for that, i was hoping for more android compatibility. It's pretty much just a glorified browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great the screen is a little small and the pictures seem to be hudge compared to the text, so when you adjust where you can read without squinting you have to scroll through pictures take take up the whole screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refurbished product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems good so far. I am Not an expert..but I am happy. However now they have a larger brand new one at the store for a little more.. So I AM a little disappointing.. I wish there was a handbook foe beginners..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for school. The lap top he had was so heavy and bulky. This Thinkpad is a great size, fast and enough memory for what he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent elementary school device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son who is in 1st grade. Its a great device that he can do homework on and basic web searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something light to travel with and decided to try this item. It was refurbished, but looks new and works great. It does everything I wanted and I am very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for a refurbished item. Very satisfied with everything . Only concern was that I was given a security program that doesn't work with our thinkpad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description is a bit misleading. Description states storage is an SSD. However, system info states storage is emcc storage. Which means the storage cannot be upgraded. You’re stuck with 16 gb.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this Thinkpad. Setup was better if you do not use the internet connection. Love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished Lenovo ThinkPad Chromebook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished Lenovo ThinkPad Chromebook. If you need a chromebook, this computer is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great computer. But battery is a dud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a great deal. Thought it was too good to be true. I had a Windows book before so I know that battery life is supposed to be long. After all, that is one of the reasons you get this computer, right? Well the Lenovo I received was a dud. Battery lasts about an hour. Not good. Everything else about the computer, however, is fine. But without a workable battery this laptop has become pretty useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for adults and kids. Nice features and long use battery.

    I would recommend this to a friend
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