The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Rated 3 out of 5 stars
Great, but..
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it's a ThinkPad with a Horrible battery. Good speed, fair keyboard that feels Less than normal Lenovo quality. Great selection of ports and did I mention the Horrible battery..
I would recommend this to a friend
Rated 5 out of 5 stars
BestBuy Comes through Again
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer is excellent and suits my needs perfectly. The Geek Squad transferred my data from my old computer to the new ThinkPad as requested. Tips on maintaining and using the new machine were helpful and complete. BestBuy remains my go-to company for all electronics and in the future some appliances,
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey Cathy, thanks for choosing Lenovo! We are glad to hear that your ThinkPad is a perfect fit for your needs and that your support experience was awesome. We appreciate you taking the time to share your feedback with us.
Rated 5 out of 5 stars
Worth to go
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a trade in of my MacBook Air which was estimated $900, but I received $980 after I picked up my order! And the new computer works so good without any noises. Love BestBuy!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey Jiao,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your ThinkPad E16 is working well for you.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Rated 5 out of 5 stars
Enjoying my Lenovo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new Lenovo Thinkpad! Really enjoying the touch screen which is something I never had before.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey GailC,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your ThinkPad E16 Gen 1.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome work station! I use it daily and it gets best up!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey BenjaminC,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this ThinkPad E16 has been awesome for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 5 out of 5 stars
Great Work Computer!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this computer. We have purchased them for our entire staff!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey KevinvG,
Thank you for choosing Lenovo for your staff and for sharing your feedback with us!
We are glad to hear that you love this ThinkPad E16.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Cool Laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this lenovo thinkpad really works well, it does the job!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Small but Powerful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use! It' a laptop and I can use it on the tv screen
I would recommend this to a friend
Rated 5 out of 5 stars
Great Computer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Computer. Very fast. Can run multiple tasks very efficiently.
I would recommend this to a friend
Rated 5 out of 5 stars
good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it for heavy duty work at my job.
I highly recommend it
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey LuisC, thanks for choosing Lenovo! We are glad to hear that you are liking your ThinkPad, and we appreciate you taking the time to share your feedback with us.
Rated 5 out of 5 stars
Highly Recommended Lenovo Product
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm able to maintain our household budget with this ThinkPad. The setup was easy and it requires very little maintenance as manufacturer's updates can be set to run automatically at a time of your choosing.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, MattB. Thank you for choosing Lenovo! We are glad to hear that your ThinkPad is working well and is a good fit for you. We appreciate you taking the time to share your experience with us.
Rated 4 out of 5 stars
Ms
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. This Lenovo replaces an 8 year pld Lenovo laptop that. Cracked. It's a bit different but has what I need. GeekSqad guy helped set up.
I would recommend this to a friend
Rated 1 out of 5 stars
Tech support hires hackers
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn’t print so I called the tech support line. A very friendly rep and his buddy proceeded to access my bank account (told me I was entitled to a refund) and then “mistakenly” entered a refund amount of $15,000. Told me I needed to bring $15,000 in cash to an ATM to avoid having Best Buy claim that I was stealing. His hung up when I told him I was a lawyer.
I have spent this past week closing/reopening all bank accounts. Turned out the only problem with the laptop was that our printer was not listed as the default.
This has to be the worst customer service I have ever come across. Obviously NO screening is done on the people Best Buy has handling their tech support. We will not be purchasing anything from Best Buy in the future.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid computer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for someone that uses Solidworks, and Autocad
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Church Worker
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is sleek and easy to use. Very handy and the price is just right.
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful, durable, reliable, sleek.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Powers through anything you throw at it. Upgradeable if you need a bit more under the hood.
I would recommend this to a friend
Rated 1 out of 5 stars
This is not really a Thinkpad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor keyboard. Within a year W key quit working and the trackpad is flaky. Stay away from E series! I have a T490 series that I bought 5 years ago and it worked well till last year. I still have my T-430 which is built like a tank and still going strong!
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, JoyJoy. We are sorry to hear that you have encountered issues with your ThinkPad E16. To help remedy this, we recommend reaching out to our support team at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Customer reviews from lenovo.com
User rating, 4.7 out of 5 stars with 70 reviews on lenovo.com.