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Customer Ratings & Reviews

Your price for this item is $999.00

Customer reviews

Rating 4.3 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Lexie B2 Plus Powered by Bose for its exceptional sound quality, comfortable fit, and long battery life. Many users have commented on the significant improvement in their hearing, allowing them to engage in conversations and enjoy entertainment with greater ease. The adjustable settings also cater to individual preferences, enhancing the overall hearing experience. While some users have encountered minor issues with the app connectivity and charging case, these concerns do not overshadow the positive feedback received for the product's core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 173 reviews
  • Pros mentioned:
    Battery life, Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids are the best out there for the price. They are small and the battery lasts all day. They have different settings for every type of surroundings.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, IanK, thank you for your feedback and positive review. 😊 lexiehearing

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Lexie were the preferred type

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 different types of hearing aids for my mother-in-law. Once she tried the Lexie, she was done. They fit, are easily adjustable and she loves having it on her phone. The case and recharging is something she is able to manage herself and we are grateful for it. She is 90 and is more and more depend on others and she wants to be independent. We will be getting the extenders next.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Jeannette, thank you for your feedback and positive review. We're happy to hear that the Lexie B2 self-fitting OTC hearing aids Powered by Bose are helping your mother-in-law hear the life she loves! We wish her many more years of healthy hearing! 🙌 lexiehearing

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hearing aid is light weight and charges in a timely manner and easy to use. Only had it for a few days so far.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Deep, thank you for your feedback and review. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid design, after setup no app required

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go these for may dad. He had very expensive prescription hearings aids. One was lost. Had to use a DR to get anything tuned. These are supper simple. No earbud options etc. I just used an app on my phone, because my dad doesn't do internet. Got the sound the way he liked it and left it. It has other options to adjust the sound field if the user has a smart phone, but they work wonderfully without the app after setup. And he says the sound is much better than the old hearing aids that cost him twice as much.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your positive review. We are delighted that your dad can now hear the life he loves! 😊 lexiehearing

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better late than never

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say ??? except that I wish I purchased these 6 months ago...I've only had them for a few days but from the moment I put them in my ears and set them up I knew they were keepers...they do take a little while to adjust and personalize but once that's done they're great...it's wonderful not having to ask people to repeat things...

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, GrandmaRox, wow, thank you for sharing your Lexie journey. We're happy that your Lexie B2 self-fitting OTC hearing aids Powered by Bose can help you hear the life you love!

      We wish you many more years of healthy hearing! 🦻🏼😊 lexiehearing

  • Rated 3 out of 5 stars

    Incimpatible with my cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use them without the app. They are not compatible with my Samsung Galaxy 15 cellphone. Therefore I have to miss out on their most helpful features

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback. Your Samsung Galaxy 15 device should be compatible with our app. Our support team is ready to help you with your query and assist you in updating your Android software version. Please contact our support team at (800) 499-1336 or email [email protected] and they will gladly help you. lexiehearing

  • Rated 5 out of 5 stars

    Fantastic! Highly recommended!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I’m not affiliated with Lexie, Bose or Best Buy. The Lexie/Bose B2s are much better than expected. Within the first day I was wearing them without noticing they were there. I wear reading glasses and no problem putting them on. With my adjustments there are no feedback issues even when using the phone. My hearing loss is moderate. Sound quality is fantastic (as I expect for a Bose product). User interface is simple and effective. Battery life was great (15% left after 18 hours use). The only negative is that it takes about 10 seconds to sync Bluetooth to either Pixel 5 Android or iPad (no big deal for me) to access settings.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, scottdnc, thank you for your positive review and feedback. 😊 lexiehearing

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lexie Hearing Aids work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids work very well, and are a good value. Easy to setup and use, but you need the app to get the most out of them. But, the app is easy to understand and setup as well. Great purchase.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, BrianNNVa, thank you for your review and positive feedback. 😊 lexiehearing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must get this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so amazing on these hearing aids it’s like it was made by expert engineer.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Marco, thank you for your feedback and positive review. We're thrilled to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We value our customers' feedback and wish you many more years of healthy hearing! lexiehearing

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Easy to use. Enjoying using it everyday.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Leena, thank you for your feedback and positive review. We're very pleased to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We wish you many more years of healthy hearing! lexiehearing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lexie B2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound good, download app and use app very ease. Excellent!!!

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Jason. We are pleased that you are happy with your Lexie B2 Powered by Bose. 😊 lexiehearing

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Listen up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and ease of use. Still getting them adjusted for my various conditions. As directed, it takes time to get it right. I have not had them that long.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, KarelH, thank you for your review and feedback. If you require any assistance, our support team will be more than happy to help. Please contact them at (800) 499-1336 or send an email to [email protected]. lexiehearing

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    A Good Alternative To A 4-Figure Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitting and not too expensive, but need time to play with them to get them synchronized.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Robert, thank you for your feedback and positive review. If you require any assistance with your Lexie B2 self-fitting OTC hearing aids Powered by Bose, please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you. We wish you many more years of healthy hearing! 🙌 lexiehearing

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lexie B2 Hearing Aids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting started but once I was able to pair them with my I phone, they fit well and can he adjusted easily.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Spud2020, thank you for your positive review and feedback. 😊 lexiehearing

  • Rated 3 out of 5 stars

    Lexie Hearing Aids are not compatible with Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the hearing aids would be compatible with my Samsung Galaxy phone. Unfortunately, they can't ve used to answer calls or for streaming videos with an Android device. The Best Buy employee said they were Bluetooth . Employees at Lexie said they were only compatible with IPhones . That factor makes it difficult to adjust the hearing aids.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Mikeyg102, we apologize for any inconvenience you may have experienced. Please note that our Lexie B2 self-fitting OTC hearing aids Powered by Bose only stream calls for iPhoneⓇ and do not stream music or media. Please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you with your query. lexiehearing

  • Rated 4 out of 5 stars

    Good hearing aids, customer support could be bette

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids are great. I can hear everything again. I didn’t even realize how much I was missing until I started to use these things. The only problem I had was that the included number 2 wires were too short for my ears. I called customer support several times and emailed to get the longer number 3 wires. I was told they were free and that I only had to pay $10 shipping. I paid the ten bucks and waited and waited. Finally after my 4th or 5th call they got it figured out. I received my new wires today and couldn’t be happier.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, JoshuaJ, thank you for your positive review and your feedback on our product and customer service. lexiehearing

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lexie Hearing Aids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Better than other OTC hearing aids by far. They stay charged almost 20 hour's.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Linda, thank you for your feedback and positive review. We're very happy to hear that your Lexie B2 Plus self-fitting OTC hearing aids Powered by Bose are helping you hear the life you love. We wish you many more years of healthy hearing! lexiehearing

  • Rated 4 out of 5 stars

    Great Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give it a four star, because the phone app does not stay connect for long. You can manually adjust the sound but you need to the app to make other adjustments. Other then that, Bose really did an excellent job on these hearing aids.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback and positive review. If you require any assistance with the connectivity of your Lexie App, please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you. We wish you many more years of healthy hearing! lexiehearing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Can Hear Clearly Now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to understand directions. Comfortable to wear. Sound quality very good. No echo distraction. I would recommend this product.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, DonaldK, Thank you for your feedback. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Rated 5 out of 5 stars

    Make a real difference in your life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with my new hearing aids. And completely amazed with the company that makes them. While Best Buy sells them, they are no help with the use of them. Their people have no expertise with this product. But, Lexie has really got your back with their products. They have helped me use and fine tune their product right from the start. Well done.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi JayL, thank you for your review. We are happy to help and glad you are enjoying your Lexie B2 hearing aid Powered by Bose. 😊 lexiehearing

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