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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 298 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, the ExtendaVent feature, and the sleek design of this 2.1 Cu. Ft. Over-the-Range Smart Microwave. Many appreciate the powerful performance and spacious interior, while some find the control panel and display challenging to use in low-light conditions. The sensor cooking feature receives positive feedback, although some users note the fan can be noisy. Overall, the microwave's features and modern appearance are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 298 reviews
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    LG Over the Range Microwave & Extenda Vent Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this Microwave for over a month. We are very happy with the design, features and performance. This microwave features an extra vent, you push on the front bottom panel which extends the fan outward and drops down two extra vent screens, it has multiple fan levels. By extending over the cooking surface of the stove top it allows for more steam to be captured. It is very accurate in heating up food. We would highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Great unit, almost perfect. Check cabinet depth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure your cabinets are deep enough. I have 12" deep cabinets and this sticks out a little further than the one that came with my house. It wouldn't be too bad but the sides aren't flat, so it looks bad in my opinion. I'm going to make a trim to cover it as I really want the extended vent system but don't want to replace my cabinets LOL The good: super quiet, looks great, nice lighting, HUGE turntable, cool chime, has an off timer for the fan. The bad: touch panel shows finger prints real bad. Side panel isn't flat so it looks bad if your cabinets aren't deep enough to cover the sides. This DOES NOT have Alexa / Google connectivity. It does connect to ThinQ but there are no exposed funtions to Alexa. Best Buy please fix that in your features. LG - if you are reading, add some custom chimes in ThinQ, maybe even a user custom upload. Add the fan control to alexa. "Alexa, turn off microwave fan" and "Alexa, cancel alarm"(to stop the "done" reminder beep), "alexa, reheat soup" are some examples.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave is very nice and fits like a glove in the old spot. I couldn't be happier with the installation and with the unit itself. I had measured the demo unit in Best Buy and it was nearly a match for my old microwave. My only other big concern was that it didn't support an outside vent. I'm happy to report it does. Quick notes: - Very easy to read display with large letters. - Fan On/Off is separate from the speed. Nice to have it separated like that. - Wifi is neat to have. I can turn on/off the light, fan, and the microwave itself (cook time defaults to 10 seconds). There is also a night light buried in Settings->Preference. Hopefully the built-in IoT computer can also set the time via NTP on the Internet (but I just manually set it myself after it was plugged in). - The extending fan tray is a very nice touch. The back folds down about 15 degrees or so as the tray extends out. - This Microwave vents through the top to a collar adapter to an outside vent.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the high praise and 5 star review for your LG - 2.1 Cu. Ft. Over-the-Range Microwave. Enjoy the convenient cooking option offered to you by your microwave! If you ever need support, we're always a few clicks away! Our handle is @LGUSSupport on Facebook and Twitter. ^Chris LG

  • Pros mentioned:
    Extendavent

    Rated 5 out of 5 stars

    Quality Unit. Easy to Install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave control board was ruined by heat and steam. It happened before and last time I just replaced the control panel. Decided to replace the microwave this time. I’ve had good luck with LG appliances in the past and found a great open box deal on this LG model MVEL2125F 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent® 2.0. It didn’t look like the contents of the box had ever been disturbed and installation was a breeze. I’m 71 years old and installed it by myself. The light inside the microwave is bright, as are the over the range LED lights. We really appreciate the Extenda Vent which puts exhaust vents over the front burners of the stove. There are all the options you could ask for and the app can be useful. I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient cooking options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward to install (be sure to do it with a helper). Many options to prepare one's food. The end-of cooking & timer reminders are a bit obnoxious until you turn them off. Repeating 2 or 3 times would have been sufficient. Otherwise, we're satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I listened to Mr Rudy from Pearland location when he recommended this microwave upon hearing my needs. I love how the vent is extendable to cover the whole gas range, we cook with lots of spices that others may find smelly so that is an awesome function. It has lots of useful settings that my old microwave doesn’t have such as food sensor which evenly warm the food, specific functions for specific food to cook or thaw, etc. I love the sleek design and how it looks on my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hood and features in mid-range microhood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family was faced with a child related, "I wonder what happens when I put this in the microwave?", failure of our old microwave. Due to the sudden loss of a microwave that doesn't make food taste like plastic and burnt electronics we decided to pick up this LG mainly due to the great experiences with our other similarly branded appliances. Nothing in particular was good/bad about the install and if you've ever put in a microhood yourself you'll understand: it's not hard, not easy, but also not particularly fun. This LG was nearly the same as any other so nothing good or bad to apply here. If you're getting it installed, awesome. If you're installing it yourself and have done them before, well, no surprises here at least. If you're installing it yourself and this is your first, be careful it's heavy, bring a second set of hands, DO use the templet, and measure twice drill once. Like I said, it's heavy... To be perfectly honest I was not expecting the world. I was grateful just to be able to go and physically pick up the unit and install it on a weekend. After getting it hung and plugged in I started with the most routine stuff like setting the time, test heating a pyrex bowl with water in it, and just generally pushing all the buttons. Then, I discovered the best thing to be brought into the world of microhoods: finally it's a REALLY good hood! I've always liked the idea of having a microwave built in to a cabinet and a real exhaust hood over my stove. Unfortunately myself and others do not have the kitchen space/size to realistically have this kind of setup so the microwave as a hood option is our best bet. Every microwave hood I have used really seems more like it's for show than anything else. Keeping the steam from boiling pots out of your face, smoke, smells, etc. it didn't matter none of them would do enough to make any real noticeable difference. This microhood is different... Just press in on the bottom edge gently and the front will "ExtendaVent 2.0" out and the intake vents in the back will drop down 20-30 degrees. Even with the fan on it's lowest setting the steam from a pot boiling on the front of my stove will be drawn toward the back and into the hood air intakes. Nothing going up the front and making the microwave door wet and nothing even close to me. I can imagine if you wear glasses this probably sounds amazing, but even if you don't, it still is. Finally a microhood that doesn't just heat your food, it actually does what a real hood does! Side note: The exhaust fans do still work well enough to be very good even if you run them without "ExtendaVent 2.0"ing the hood. It's just that the difference is pretty substantial and now, personally, I don't use the exhaust without extending it. As for the microwave it's self it's a very good looking appliance once installed. Personally I didn't have any expectations but was pleasantly surprised after it was in how much nicer it's made the kitchen look all by its self. The functions offered are pretty standard for these now with options for automatic/sensor softening, heating, and cooking with a convenient list (small) on the lower inner edge behind the door. I have tried a few and have had the best results of any other sensor assist microwave setting before it. Softening butter actually works without leaving a puddle, or my personal favorite the liquid in the middle hard as a rock on the ends butter. Credit where credit is due: if the butter setting works as well as the other sensor settings... can it pop a bag of pocorn by its self without burning it? Yes... yes it can! -Not the most expensive microhood but not the cheapest. -A lot of functionality for the money, and the ExtendaVent option makes it worth more in my opinion. Price out a good (GOOD) hood and a mid-range microwave separate and see which is cheaper. -Looks sharp and the ExtendaVent blends in well without catching the eye or looking out of place. -WiFi for those who want it, and settings/functions are easy to find and navigate or use without having to go dig out the manual or look it up on your phone each time. -Lots of interior space. There's enough room inside, along with a clever recess on the inside of the door (look at the turn table, it sticks out when the door is open) that allows us to put square dinner plates in and the corners do not hit! A win in its self if, like me, you were shopping for new plates because of this and now don't have to! Or, you know, buy them anyway and forget you read any of this because not working in the microwave is a great excuse that I use all, the, time. By the way, it microwaves like its an Olympic sport: keep this in mind and adjust your cooking times until you get used to it. Great microwave with lots of features and options that will make you feel as though you truly got your money's worth even after coming to grips with how much these things cost thanks to inflation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the extended fan and wifi connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart microwave with extended exhaust fan. It’s very powerful and cooking is done very quickly compared to my previous same size microwave. Like the shiny black look of the body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this microwave for a few weeks now, and we love it. It has taken some getting used to as it has many features. The double vents work great and we use them often. The sensor cooking and reheating options are great and we love them. The light underneath is very bright and adjustable. We've had a few issues with the stove sync for the vent but other than that great microwave.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're thrilled to hear you enjoyed your LG Over the Counter Micorwave. It really is a great product. It gives us much pleasure to know that you've chosen us for your cooking need. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Jolly LG

  • Rated 5 out of 5 stars

    LG Microwave Extenda Vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this microwave oven. It is my second purchase and I will not hesitate to buy another. An improvement has been made from my first one : the light is more powerful and the noise of the fans is reduced. What I appreciate most is the fan stretching out. When I first tried it, I thought the fans weren’t working properly because they didn't aspire much, but in fact they did and that’s particularly noticeable during cooking. In general, it is an excellent purchase and I recommend it without hesitation. I give it a 4 star rating, because I only used it a few times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on the recommendation of Consumer Reports to replace a 31 year old unit that had stopped working. The microwave works great and I like large capacity. The automatic setting do tend to over cook the food. The WiFI connection is a bit over the top but it is fun to play with. The installation is straightforward but it definitely is a 2 person job due to the weight. The only down side was I had a 1 hour wait at the warehouse to pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Extendavent

    Rated 5 out of 5 stars

    Great LG Over the Range Microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace our older LG over the range microwave (LMHM2237ST) that had the extendavent. This one definitely updates to a modern look and seems to be good quality so far. Installation was not the easiest task as we thought, hooking into the older ducting we made some adjustments, otherwise wasn’t too terrible. Its functions well. Overall we are glad to have purchased and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the open box section of the store. We installed ourselves. Looks great over the stove

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This Is The Most Wonderful LG Microwave Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our LG Thin Q Microwave 2.1 cu ft Oven with ExtendVent 2.0 and side Sensor Panel when we replaced our old LG microwave oven. This was the very best purchase ever, because LG has remodeled their microwaves and made them even more wonderful and efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few tweeks and 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all the reviews that assured me this is a good pick. LG needs to add more light inside. Either change or allow selecting the cook top light to be a more food friendly warmer color like 3500 Kelvin color temperature. Add clock settings to the cook top light to use as a programmable night light. Make the key pad easier to see in dim lighting. Otherwise this us an excellent over thw range microwave. The extendavent is great when doing some serious cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave. Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install, easy to unserstand instructions and operate. I love the look and it does its job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well designed, much better smoke extraction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an enjoyable purchase from Best Buy, including help and support from the BestBuy staff to make it easy to select and buy the item. Easy to operate and "sensor" based cooking is just fantastic. The heating power and functions are silky smooth. LG's ThinkQ application made it more enjoyable—a well-designed and built unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well in my kitchen. Love the thinQ smart technology. Big spacious inside. Like the retractable vent. The easy clean process was a little weird but ivetall like the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and Works perfectly, I would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Modern microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. The technology is awesome. I’m so glad I picked this microwave. The slick technology, and design makes my kitchen looks more modern.

    I would recommend this to a friend
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