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Customer Ratings & Reviews

Your price for this item is $3,199.99

Customer reviews

Rating 4 out of 5 stars with 33 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers find value in the design of the refrigerator, particularly its split freezer. They appreciate the style and convenience of the split freezer. However, some customers have expressed dissatisfaction with the ice maker, specifically the shape of the ice cubes and the lack of an automatic ice tray in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Rated 5 out of 5 stars

    more than happy with the service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally pleased and happy. amazed at how quickly and again how quickly the refrigerators were switched out and the water hooked up. Just awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Best, Split freezer

    Rated 5 out of 5 stars

    Best Frig Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this refrigerator. I have had a side by side for 20 years. No room in those. This refrigerator holds a ton and I love the spilt freezer. Best frig I have ever owned and I have owned a few!!

    I would recommend this to a friend
  • Pros mentioned:
    Double door
    Cons mentioned:
    Tall shelves

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fit perfect. Love that I have the double door option when putting longer items in the refrigerator. Would never go back to a side by side again. Wish the shelves were a bit taller. There in only one spot to drop down to fit orange juice or milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG Refrigerator !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the features on this new LG refrigerator. More space and quicker cooling than our previous refrigerator. We received excellent service from our sales representative. He was extremely knowledgeable and helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Small, Warm water

    Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge itself is kind of small at 22 Cu ft. We wanted a counter depth fridge so that's what we got. THe water is warm on this fridge instead of cold. That's my biggest complaint

    No, I would not recommend this to a friend
  • Pros mentioned:
    Split freezer
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great product, no second ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were under the impression this had a second ice maker that made craft ice. Not the case, and only one ice maker in the freezer. Overall though it’s a great fridge/freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Rust spot

    Rated 5 out of 5 stars

    Bad manufacturing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peplacement for a 7year old Frigidaire that had a big rust spot in the back from the ice maker and ffrigidare would not fix.we will never buy any fridgedare product again

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Not worth the price in my opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful fridge but the little things are adding up. The ice in the door is all you have. No automatic ice in a tray in the freezer. The bottom freezer drawer has no light. The right side of the fridge door only closes with force.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Even better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels bigger than it is. I replaced a side-by-side with this model, and even though this has fewer cubic feet than the old one, I can fit way more food. The design is superior. Everything about it works well, so far. I’ve received numerous, unsolicited compliments about it from visitors.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good Fridge not so good ice-maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator and fits our area well. We are having issues with the ice maker and it has stopped working twice and it gets stuck a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge, very happy with it, Lots if storage for my veggies, love the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG 4 Door French Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Extremely happy with the style. My Wife loves the size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of useful room in this refrigerator. We love the external water and ice that is tall enough for a water bottle or a pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Split freezer

    Rated 5 out of 5 stars

    Great for our renovation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, we really like the double freezer drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Exactly what our house was needing!!

    I would recommend this to a friend
  • Cons mentioned:
    Small

    Rated 1 out of 5 stars

    Biggest $3000+ disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this because I was restricted on the available space in kitchen and old fridge was failing. Terrible, terrible interior design. 4 shelves & they can only be installed with 2 on the left and 2 on the right. So, if I want 3 on the left or 3 on the right, I'm out of luck. I can't adjust the shelves to fit the items I normally store in my fridge. 3 of the door bins are oversized. The veggie, fruit, and deli drawers are 1/2 the capacity of my old fridge. I HATE this item and wished I'd never bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second house I have bought these applainces for. They are reliable and great quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Double freezer drawer LG frig-- questionable value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. The lower freezer compartment iced up immediately upon installation. Geek Squad could not rectify on site and I insisted on replacement with a similar, single freezer drawer model. There were delivery problems with these (yes, two units, the first one damaged in delivery and installed improperly, the other installed improperly. Please see my review of the single freezer drawer LG for more details.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for counter depth fridge. Fits the smaller kitchen layout. Filtered water with cubed or crushed ice. And the geek squad delivered and set it up in less than 30 minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told this model had the craft ice maker, however, the unit we received doesn’t have one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there! We really appreciate the information you've shared with us about being misinformed of the Craft Icemaker being included with your LG Refrigerator. We work hard to improve the services that drive customer satisfaction, so this will not go unnoticed and our team will be updated. It will also be very helpful if you'd provide your input on our LG website: https://www.lg.com/us/support/feedback. Thank you! ~Rita LG

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