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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 83 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention that the 27.6 Cu. Ft. Side-by-Side Smart Refrigerator is spacious, affordable, and has a sleek design. Many customers appreciate the amount of storage space it offers and its quiet operation. However, some customers have expressed dissatisfaction with the lack of an external ice maker and the absence of a scoop for the ice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kathy w a K♡! Kathy was cleaning when I began to ask her questions. She immediately stopped to help me with my quest to purchase a refrigerator. She answered all my questions. Then assisted me in purchasing a refrigerator. Store was clean! Great experience☆☆ Thanks Kathy w a "K".

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It is the perfect size for our needs. It produces lots of ice very quickly. It is super quiet. Lots of room inside. And it looks nice on the outside.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your positive experience with your LG Side-By-Side Refrigerator! It's great to hear that the fridge is working well and meeting your needs, and you love the way it looks. Enjoy your new LG Fridge! ~Bridge LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautifull fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull fridge very comfort and has to much comparment for meals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant, Quite, Spacious and Simply perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG side by side refrigerator. I love the way LG hide the handles making it more convenient to open. The shelves are big and the door bins accommodate big and bulky items. The refrigerator runs very quite. And I love the simple design. This side by side is much more efficient than my old French door. I freezer has compartments that help you see what you have much more easier. The 2 drawers in the refrigerator are roomy and very easy to open. I am very happy I found and bought this refrigerator. Thank you LG for making a good and simple side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    LG was a good fit for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It keeps my items at a nice temperature. It's easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Lg Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, would recommend to anyone who obtains/purchases this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is my favorite appliances for my tenants.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 10 LG appliances for my 2 units ADU. Really love LG, good products with good price. It’s awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer side is wavy or warped. Delivery person said all LG refrigerators are wavy on the freezer side.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, SueM. Thank you for taking the time to review the LG Refrigerator (LRSWS2806S) model. We appreciate your feedback and apologize for any concerns regarding the appearance of the freezer side.

      We understand that a warped or wavy appearance can be concerning. While variations in the manufacturing process can occur, it is not typical for our refrigerators to have a wavy or warped freezer side. We apologize for any misinformation provided by the delivery person.

      We would like to ensure your satisfaction and address your concern. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you further, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We value your satisfaction and hope to have the opportunity to serve you better in the future. ^Juvy LG

  • Pros mentioned:
    Affordable
    Cons mentioned:
    Adjustable settings, Ice maker

    Rated 4 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is easy to operate and looks great. The shelves do not have very many adjustable settings to use. It does not come with a scoop for the ice. It did come with a filter although the filter can be bypassed.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this fridge so far. I was nervous switching from a french door to a side-by-side fridge, but I believe this one is more spacious. It has an incredible depth! I put 500 dollars worth of groceries in the fridge and it still looks empty (not just because of inflation). My toddler especially loves that she can take a cup and get water from the fridge. I love that the ice is inside the freezer too since my toddler likes chewing on ice and I feel like this makes it harder for her to do that which saves her teeth, but we still have ice our family can use.

    I would recommend this to a friend
  • Cons mentioned:
    Alarm

    Rated 4 out of 5 stars

    Not happy with best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the refrigerator few things i dislike. You cant shut off alarm while putting grocerys away and cant adjust shelves. Shelf in freezer broke . They would not replace shelf unless a worker came to the house which was very inconvient to me because i work the over nights. Was not happy with the delivery they only plugged in refrigerator they just plugged in. Didnt level it off. So as far as item nice but as far as coustomer service not happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Handle

    Rated 4 out of 5 stars

    LG 28 Cu Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 3 weeks - so far very good! It is spacious, runs quietly, the only minus is that "deli bin/drawer" is not a part of it or could be an option to buy. Bought some bins but I'm still not sure if that will work... Also, handle to pull on those two bins which are included, are on the bottom instead on top, it will take a while to get used to it... Overall, I'm giving it 4 stars minus 1 for the above "cosmetics" ...

    I would recommend this to a friend
  • Pros mentioned:
    Side-by-side
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Look no Further!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG refrigerator. I was going to get the LG with a bottom freezer, but my husband wanted a side-by-side. We made a great choice. I wish I had gotten the 1 with the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Side-by-Side Smart Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our other LG appliances, we have not experienced service issues. The appliances are long-lasting, and the stainless steel is sleek looking and easy to clean. Our refrigerator needed replacing so we decided LG was the best option. The refrigerator holds so much more than our previous one. The shelving is appropriately placed, and crispers are large. I decided no handles on the doors because there is such a narrow workspace between our floating island in the kitchen and the refrigerator. The hidden door handles work well; however, I typically wipe down the doors on the refrigerator every evening since fingerprints inevitably appear by the end of the day. It's not an issue for me since I like a clean kitchen. This refrigerator is a quality product and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much room and I enjoy it so much The only thing bad about this refrigerator is that I am short and have trouble reaching the ice bucket.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Make sure you choose correct version you want.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great! My only complaint is my fault really. It only has spot for water to come out in door. The ice maker only drops ice in a bin in freezer. It is not made for ice to come out door. There is a version that does that. I just did not read well enough. Everything about the ordering, delivering and set up was great.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for your feedback on the LG 27.6 Cu. Ft. Side-by-Side Smart Refrigerator in Stainless Steel. We're glad to hear that the refrigerator is working great for you. We apologize for any confusion regarding the ice dispenser on the door. It's important to carefully read the product description and specifications to ensure that it meets your specific needs. We appreciate your understanding and hope that the overall performance and features of the refrigerator continue to meet your expectations. If you have any further questions or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. ^Sam LG

  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we was looking for and fits perfectly in opening and food actually last longer in this fridge compared to previous fridge...just wish we could get colder water from the water dispenser lg should run the water line inside the fridge first before going through the freezer door like G.E. does so you could get cold water without adding ice other than that we like the fridge a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge offers ample space, making it ideal for storing groceries efficiently. Its sleek design adds a touch of elegance to any kitchen. However, it's essential to note that the provided dimensions are with the door closed, so ensure you have extra space for optimal functionality when considering placement. Overall, a great appliance with impressive storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and wide, and it cools nicely. I’m happy with it. It has many shelves and drawers, and it looks nice. It also has minimal, low noise so its not loud. The best buy employees delivered it and put it together for us, and did it well.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good fridge. There’s a lot of space and looks nice in my kitchen. I would recommend for sure!

    I would recommend this to a friend
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