Customer Ratings & Reviews

Pros: Super quiet. I like the craft ice feature. The Instaview feature is cool. Means you have to keep the interior neat or you'll feel like a slob, lol! Cons: jarring appearance, Water filter not the best. Still using my zero Water pitcher. If you're tall, reaching for the hidden handles feels like I have to be Mr. Fantastic of the Fantastic Four and stretch my arms to grab the door and interior shelving drawers which you have to pull from the bottom of the drawers.

We love our LG SIDE BY SIDE W/CRAFT ICE! Not everyone loves big cubes of ice in their drinks. I love crushed ice in mine. But I also love craft balls in my cocktails for the grown ups. It melts at a slower pace!!! My child loves that she can see through the fridge door before opening! It has ample room on each shelf and the large drawers plus shelving on inside of both doors. It makes it more helpful for my child to have everything at her height for her to reach her specific items on both sides.!!! All of my appliances are LG and will stay buying LG.

The fridge is sleek and packed with features. The knock glass will definitely save money on leaving the door open too long and wasting that precious cold air. I have yet to see the Craft Ice, but am very excited (just installed today). The delivery and install went seemlessly. The geeksquad techs were knowledgeable and answered every question I had without any issues. They were able to get the fridge inside and in place within 2 minutes. The entire install process took ~40mins and they were finished. No scratches, dings, or dents. Their techs were very professional and efficient with the install and made sure everything was squared away before heading out. I’m EXTREMELY happy with the service and the product so far. Highly recommend.

This refrigerator is a very nice product. It has indoor ice and craft ice. The ice/water expensor has a violet light germ kill. The 27 cu ft has lots of room. Door shelves are wider and hold all of my condiments easy. I like the black stainless steel. It has the instaview. I kind a like that. Don't need to open the door as much. The OLD lights start a little low and then increase to full bright. I'd suggest you look at it. And LG is a good quality manufacturer.

Love this refrigerator! This is our second refrigerator we purchased through BestBuy. Our granddaughter loves the “knock knock” on the fridge! It’s great to be able to see what we need without even opening the door. We purchased the side by side refrigerator this time and it keeps everything nice and cold. It looks like a French door, but is actually side by side, which we love. We have lots of room and love it. The salespeople were wonderful and went above and beyond. We also have the repair service through BestBuy and are able to use it on a variety of items we purchased. We would highly recommend this refrigerator!

I love this refrigerator. This is the second one I bought for one of my homes and the other one is in a rental property. I love the space and all types of ice that it makes only thing I would want them to do is make the glass part actually functional and to add handles to the drawers but I mean that’s not a dealbreaker for me. It was between this one and the more expensive LG I just couldn’t see myself spending almost $5000 so I ended up getting this one and I’m pretty pleased with it. It works with the LG app so you can see how much I see you’re making how much energy you’re using and when you need to replace your filter to automatically order it

From purchase to delivery and install, we are thrilled with our new LG. It is incredibly spacious and combines the best features of a side-by-side (a freezer you can organize) with all fo the latest and greatest technology you usually find in a french door model. My toddler loves knocking on the door to peek inside and I love the craft ice at the end of a long day.

Design and look of the garage is great. Plenty of room, alerts if you live the doors open too long and the craft ice feature is pretty cool. I’m used to have a French door fridge/freezer but I actually like this side by side fridge/ freezer better

The best refrigerator and freezer I’ve ever owned! So spacious and efficient. I love that it gives a musical note if you leave the door open too long. The peek a boo door is such a modern touch. It looks nice and a quick knock on the door illuminates the inside. The water and ice dispenser operates with a touch. No more buttons to push!

We researched the 2021 and 2022 side-by-side refrigerators and finally reached a decision because this model was in our price range and scored over seventy with consumer reports. In fact, the top four refrigerators listed in Consumer Reports were LG refrigerators, leaving this one scoring the lowest out of the four listed, so we felt quite comfortable buying an LG. After we bought it, we were so glad that we did, especially after a week or so when my wife really started enjoying the craft ice. Now, I am a crushed ice guy, and this refrigerator makes the best-crushed ice as well. We like knocking on the glass to get the light to come on so we can see what's in the Frige. Lol, we act like kids again with this new toy. Lol

I purchased this refrigerator last year on 2-11-2023 I wanted to wait to review once my family and I really used it. I must say I'm a LG fan now this refrigerator look so stylish in my kitchen it fits all our needs it absolutely holds a lot and the craft ice and the instaview feature is a must. I love the use of the app. My family loves this refrigerator. I just purchased my 2nd LG appliance in the process of replacing my Range and dishwasher. All LG appliances hre on out.

I genuinly love this fridge its easy to clean minus the smudges from finger prints lol. It had tons of space and the window feature makes it simple to see whats inside for grocery shopping. I love the different variations of ice. The LG ice is literally a staple piece in our home now to keep drinks cool for hours.

This refrigerator is the best! It doesn’t have handles so there’s not hand prints all over. The side by side doors make everything easier to organize and there is lots of room inside! Definitely a great buy!

Love it, I made a great choice! Unbelievable amount of space inside. It goes great with my other appliances. The best feature of all is the tap door that lights up and shows you where everything is before having to open the door. Would definitely recommend to those looking for a great refrigerator.

Great refrigerator for the price looks great in our kitchen. Very happy with ice makers because it also makes craft ice.

I love the fridge, and I’m not even a side by side fan normally. With the large shelves you can fit even frozen pizzas and turkeys in, with plenty of extra room. The fridge side is just as big but nothing is so big you lose it with french doors. The craft ice is definitely nice too have without watering down your drink. It’s a large fridge and you do not want to have it up against a wall on either side, meaning the wall can’t extend past the start of the door or you won’t be able to open the drawers inside. Love the fridge beautiful.

I love my refrigerator/freezer. The craft ice ball maker freezes up all the time. Sometimes it stops producing ice altogether. It makes a loud knocking noise about 15 times, before it stops. The knocking light doesn’t always work. Which is fine, because we rarely use it anyways. It sounded cooler than what it is. The description said it was fingerprint proof (that’s not true) There is a lot of room in the fridge. I love that. I can organize everything nicely. The freezer is door space is small. I wish I could put my bag of flour there so I had more room. Overall it’s a great product. I would buy it again.

I went with a side by side because I was sick of putting my freezer food in a drawer! I wish it were a bit wider but overall nice size. We love the knock feature to see in. Like that it has ice and water in the door. And my favorite is the big craft ice!!

Great frig. Love the selection of ice it makes. The delivery was great and the sales staff were so attentive. I’d buy again next time I need Appliance.

We bought the side by side because of the craft ice function and price. I was surprised and delighted at the overall function of the refrigerator. It has exceeded our expectations with regards to look and function. I was also pleased with the cost of the extended warranty-being an auto ice / water dispenser.