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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 469 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 469 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great washer but beware of the Dryer it pairs with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best washer I’ve ever owned but the dryer that it pairs with is a headache that no one should bother with. If you have no intention of buying the dryer, then by all means go ahead with this washer. But if you do choose to get the corresponding dryer for this washer, the dryer MUST be connected immediately into your home exhaust with the shorted run possible from the dryer to your home’s outlet to avoid the common D80/“Home Exhaust Duct Blockage” error.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer and dryer pair quiet and efficient looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You got to get this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are going to love this! So easy to use and you can get a load done in 15 min!!! You know how many times my kids needs something that is dirty and we have an hour!! This is the best purchase I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    LG Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to use and i love the sleek look. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed washer myself, very simple no problems at all. Washer very quiet, very fancy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes washing enjoyable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model and loved it, but this is 10xs better! From the in-machine light to the digital display. The design is nice and sleek, and the additional options on the app make it all the better. The only reason I give it 4/5 stars is because the LG app sometimes doesn't work correctly with updates to the machine. I have rested and reconnected it, but updates still won't push it to the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this product again or recommend it to anyone thats in the market for a new washer. This washer has many useful features and i love the LG ThinQ app that lets you control and notify you when your wash is over.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Greetings, Bergette! Welcome to the LG family! We are grateful that you have shared the amazing features of the LG Top Load Washer with us! We value your input and will use it to help us develop ways to make your and our customers' lives easier. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    LOVE doing laundry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the streamline look, AI features and app features that tell me when each load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes w/out adding prewash & extra rinse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this "Open Box" and therefore picked it up myself for 50% off. It's heavy so be prepared. The shipping bolts were still in and it came only wrapped in bubble wrap, no box or paperwork. It had been 20 years since I had a new washer so I had forgotten about the bolts and ran it. It sounded like a jet engine with scraps of metal jettisoned out of it. After I unscrewed the bolts and pulled the plastic mounts out, she purred like a kitten. Our clothes are cleaner than they've been in years. It does a good job with a better developed process than our older front load, while using less water and taking less time and energy. The software worked and is completely unnecessary and fun to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good deal all things considered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, good price for what it is and definitely an upgrade from the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tall & Skinny Wins the Race

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget all the washer and dryer combos you've had in the past -- this one tops them all! Very high tech, which makes it both fun and customizable, plus with all of the extras such as being able to set it to wash out the washer after a messy load, or just on a regular basis. The stackable nature makes it very efficient in terms of space, and of course, LG is an excellent brand. I totally love mine, and the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, really quiet washer- love the AI function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. We have preferred a top load washer in the past, but have been very happy with this front load. It does a great job and is very efficient (wash times are much faster).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer out there! Multiple options to choose from depending on fabric and material. Love the sleek design too. Definitely recommend!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your time in the review regarding your 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 in White. Your many positive comments are really appreciated, and we thank you for taking time out to make them. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient and works with Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally wanted the white model. It is efficient and save lot of water, and electricity. Moreover, you can control it using your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Gentleman at counter was very helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had to adjust somethingbecause of being different than last machine, but needed to be done know matter what i bought.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance and very quiet when operating loads of clothes best decision I could have ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer turbowash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new LG washer it fits and looks great. It’s easy to use and really like the settings it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased multiple LG washer and dryer never had any problem. This one is the best I’ve had so far. I love the cycle selector has display build in, easy enough to use. It also has light in drum, I can see what’s inside the washer clearly. It also matches the high and I width of my older LG 4.5cu ft dryer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Rated 5 out of 5 stars

    Happy with our purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it - the color, the features - love that it lights up inside - so far, so good, been running great! Made sure to get a silicone mat to keep the top clean and scratch-free.

    I would recommend this to a friend
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