Customer Ratings & Reviews

What a disappointment! Bought based on high reviews and consumer reports. Have had nothing but issues with smell and damage to items with what appears to be grease stains. ;picture provided). It does not happen with every load, but is sporadic. Rewashing and using different stain products does not take away the stains. All items that it’s happened to have be ruined and had to dispose. Bought the stackable dryer as well and it ruined some items which got stuck to the heat inlet grille. First burnt item was on the second use. Will never buy LG products again!!

The beat washer I’ve ever had. Super quiet, fast, and perfect!

Washer started leaking 2 months out of warranty. Save your money and buy another brand.

Water leaking after each wash load, Best Buy techs came out and said everything is fine. They only let the washer run each “cycle” for like 1-2 minutes. So not sure if the problem is LG or the installation, will have to call Best Buy tomorrow again.

NEVER BUY LG WASHER !!!! The unit I bought had water inlet valve issue, kept filling water and flooded my house. I spent thousands for repair and no response from LG liaison dept on the water damage claims.

I am so bummed out. Doing my first load of wash and it sounds like a jet engine. Will fillow up if resolved. Cant reach store. All calls routed to another country.

We had 2 delivered of this model. The first one had a twisted gasket all around the door. The installer left with it running so I didn’t see it until he was gone.

LG has to make something else, but not washer/dryers. After 6 minutes of washing , the machine load will be not fully wet yet. Disappointing!!! Pictures provided

Good, perfect and economy machine, and perfect for household use.

I have had these units for 3 years and the have been extremely efficient and easy to use. The functions available are perfect for everyday use.

Generally please with the washer so far, seems to get clothes very clean and spun well in preparation for drying. Only issues I have that limits from being 5 star are the length of the various automatic cycles. They seem unreasonably long. However if you're in a hurry or just want to use the Speed Wash setting, it lasts just 15 minutes or so. 15 + year old LG Tromm washer we had previously would run a 30 minute Speed Wash cycle. Maybe the new one cleans just as well as old, but I have to question how effective the wash and rinse cycles are going that quickly. The long delay it does when starting an automatic cycle as it measures size of the load is a bit irritating, but not a big issue. As long as it lasts 15+ years like the old one I won't care about these items in the end.

Very good washer, quiet and use minimal water to clean the clothes good. The clothes are barely damp after spin cycle which means less time drying. The wash cycles are longer than usual but that’s a minor detail in comparison to all the other wonderful features. My sister loves her new LG washer, it cut her laundry day shorter with its larger capacity and can now wash her king size bedding set at once and not have to take comforter elsewhere to wash when she had an old top loader with agitator.

Great washer for the price, leaves clothes super clean. Spin cycle does good job at getting most of the water out of the clothes before going in the dryer. Overall its pretty quiet and easy to maintain as well.

Felt fantastic to upgrade to this washer after dealing with a tiny and noisy GE Spacesaver unit in our old apartment. We have it installed in the unfinished half of our basement, where the other half is our home office, and even on a high spin cycle I forget it's running until it does its little cute song at the end. One thing I wish it had though is the option of a reversible door like the accompanying dryer has, since we're stuck with a utility setup that has the dryer vent on the left and the drain tub on the right. This makes it a little bit awkward to move clothes from one machine to the other because at least one door is in the way, though I understand this is a limitation of most residential washers. Otherwise, we love it and appreciate the generous capacity and efficiency for its price.

When my 13-year LG old washing machine became unreliable. I decided the cost of repairs might not be a saving if the older machine were to fail soon in some other way. Newer machines had steam and WiFi features, but I selected the one most like my old LG washer. I bought one with a brighter display because there were mixed reviews on the darker display panel. To my amazement, the new LG machine cleans even better than my old LG, and is it so much quieter with no unbalanced load noises. It spins the clothes that less dryer time is needed.

Like it very much it is very quiet. Holds a lot of laundry. Everything came out clean. The spin cycle is good. Clothes come out pretty dry

Very efficient and quiet running. Good price and easy installation with understandable information. I recommend this to anyone. Big enough to wash queen size blankets too.

Very nice washer for the price. Very quiet and easy to operate. Minimal water noise and nice running through all the cycles including the spin cycle. I ran several wash loads right away including my comforter. The performance was outstanding and smelled cleaner than before. The soap and softener dispenser are easy to fill and read fill lines. Next I filled the tub to the max with clothes and towels to see how it performs with a heavy load. Ran just as smooth without any problems.

We previously had owned the same version. When the motor bearings went, we shopped for a while, but found that this machine for the price and with the features was still the best fit for us. We're on a water well, so water consumption of the top loading machines meant a front loader was better. This machine has a quick wash feature that does a great job, 15-17 minutes, done. This machine is really very quiet. Make sure if you do take the time to level the machine. For deeper cleaning we use normal cycles. Because of the electronics do consider the extended warranty, get the 3yr if you are going for it. We hope to not need that. Our previous machine lasted 5 years.

We purchased this model to replace a 10+ year old top load Kenmore Elite washer. It is amazing how efficient and quiet this new washer is, especially during the high spin cycle. It is truly a great replacement. Front load model does require to wipe off the extra small amount of water leftover after the cycle is completed to avoid getting dirty, but it is not a big issue. Best buy purchase and delivery experience is top notch as well. The delivery and install only took 20 mins. Price match and Cal water rebate worked as well to lower the total purchase cost. Overall a great experience. Highly recommended.