Customer Ratings & Reviews

This washer is so easy to use. I love how I can now wash twice as much in a load as my previous 14 year old LG washer. It has a lot of options for how you want each load done, and it is quiet. I even feel like my clothes are cleaner than they used to be. I got a great price by getting the LG electric dryer too. This is a purchase that will save me money and time too.

This is my first front load washer and like the performance so far. My family is a family of 8 and we don’t have to wash every day with this washer. I had a small problem with the sound of the washer, it had stopped sounding when it was finished and no sound when turned on or off. I have a one year old son who follows me everywhere and kept pressing buttons so I thought maybe he broke it. I called the customer service number by the door on the inside and the problem was fixed in less then 5 min all together. (My son had pressed the on/off button for signal) so if you don’t like the music it CAN be turned off. I haven’t had any problems with the washer and the noise is minimal comparing to my top loader that I use to own which it would always go off balance and make very loud noises. This is very minimal but like everything that is electronic has to have some noise to it. I can hear my television and phone fine while it’s washing. I can hear my one year old on my second floor fine as well. Turbowash is a must. It rinses your clothes and saturates it while spinning. I do notice it has no water when on regular wash, but turbowash is on and off throughout the washing time. I did notice that on the “towels” selection it does keep some water in the drum while it washes along with turbowash if selected. The longest time that I’ve seen so far is 1 hour 20 minutes. The shortest time is 30 minutes. It does weigh your clothes, but I found out that if I select a different soil level it does change the minutes, if I feel it’s too long of a wash before it starts running I press pause and select a low soil level and the minutes lower. Also the spinning is quiet enough and not loud at all, the dryer is louder. I have washed comforters and pillows and it does wash and dry good. It spin drys very well to where thin material can be hung dry. Over all I have little ones and they get very dirty and the clothes come out clean I use “Shout” for very stubborn stains. My little ones like helping and they can reach perfectly and it doesn’t the height with out the stand does not bother me since I’m short in height.

I'm thoroughly impressed with its performance. Not only does it handle large loads effortlessly, but it also delivers exceptional cleaning results every time. The various wash cycles cater to different fabric types, ensuring that my clothes come out fresh and spotless. Additionally, its energy-efficient design and quiet operation make it a perfect addition to any household. Overall, the LG washer has exceeded my expectations and has made laundry day a breeze. Highly recommended for its reliability and cleaning prowess.

I've been interested in washing machines since I was bout 3 or 4. From my grandmothers old washer with a wringer attached to the new machines with sensors and electronic controls. I bought this as part of a set to replace our 20+ year old set which was still working well while the new ones were on sale. If anything broke on the old machines the parts were mostly "NLA" and the new ones probably would not be on sale at that time. We have had this washer about 3 months and this is our second front loader. The different cycles are handy. Originally, I thought that all those choices were silly. I had alway selected the basic wash cycle, adjusted the wash time, the spin speed and wash temperature. Now, one selection can do all of that. Depending on the load, I sometimes need to select"Cold Wash". I like the one-button selection for "Cold Wash" and the button for extra rinse(s). I didn't pay attention at first, but I recently realized up to 3 extra rinses can be selected, not just 1. I have used the Prewash cycle a few times on especially dirty items, along with an extra rinse to be sure they were rinsed thoroughly. The clothes came out bright and clean, even using the cold water wash. I have used the steam function a few times and it seems to help clean. We have a couple old, white bed pads that we lay on the floor near the back door or outside for the dog. They had developed stains in the center. When I first washed them in the new washer, the stains were gone, but I thought that it looked like the white bed pads had a slightly yellow hue to them. I washed them a couple more times when they had become dirty and hoped to see an improvement. I tried warm water and hot water and finally used steam. The steam brightened them up. In my opinion, that was a pretty tough test. Old dirty, white bed pads can be hard to get totally clean looking. I like the WiFi feature that, in conjunction with the LG app, sends an alert to the cell phone and even the LG television when the load is done! I also like that LG installed a drain hose for the pump filter. Our previous front loader did not have that. The washer nad dryer are in a small utility room with no floor drain. I would have to drag the washer to face out the door to the back porch, then open the pump filter and let it drain onto the porch. After checking and cleaning, I had to put the cap back in, put the front panel back on and drag the washer back into place. I say all of that so those who have never had a front load washer before can appreciate what LG has done with the flip up access door and drain hose. The LG washer is much, much quieter than our previous washer, which was quieter than the top loader that it replaced. It sits on a wood floor, above the ground and I often don't know if it is running unless I look at it (from about 25 ft. away) or I am close to it. No more rumbling and shaking of the house on spin cycles. We have a queen size bed and as large as our previous washer was, we could only 1 bed pad with maybe 1 sheet or 1 comforter at a time. This washer will handle 3 bed pads or a comforter and a bed pad with ease. According to LG, it can handle a King size comforter. Ok, if you have made it this far ... it does a good job cleaning clothes, has lots of cycles to help determine what is best for the load that is being washed, it is quiet and the WiFi feature with the app. is cool. It will even notify you if you are away from home if your phone has access to the Internet. And there is the way that it holds the door open slightly to allow air in to dry the interior. Following the suggestion in another review, I wipe down the gasket, glass and inside of the door when I am through washing for the day. I forgot to mention the size. Our house was built in the late 50's. The utility room was designed for a top loading washer. The front loaders can be a little bit larger.The space is limited by a door that swings across in front of the washer. at the left corner where the dispenser door is located` I had to be careful of the dimensions of the washer. This washer fits the space with enough clearance that I can pull the dispenser door out a little bit to allow it to air dry without the door hitting it. Based on my many years of experience with washers (and dryers), the design of this washer was well thought out. I will give it 5 stars for now. I can't speak to reliability yet. Because of all of the electronics, I purchased an extended warranty. I had a circuit board go out on the previous washer and that was covered by an extended warranty. The replacement would have cost more than the extended warranty did. That was the only service call for that washer and drier for over 20 years. LG is supposed to be very reliable, but even their equipment breaks done. Just something to consider.

Excellent purchase. We love this washer and dryer. Very easy to use. Quiet. Efficient. The Bright White setting truly gets our white clothes brighter! Even the notification sounds are pleasant and fun. Laundry is no longer a chore with this duo.

I'm in love with this washer! It's beautiful, easy to use, efficient, easy to clean, and it has great features and presets. I love that it alerts me on my smartphone when the load is done and ready to be dried. It really helps to speed up the process and I end up spending a lot less time doing laundry than I used to. A lifesaver!

Maybe I've just had a lot of really bad luck with major appliances in the past. Or perhaps this really is the absolute best washer, full stop. The more I ponder it, the less I care because either way, I don't stress about washing my clothes anymore. This thing barely makes a sound. It's yet to get off balance and jump around or sound like I attempted to wash a bowling ball. Quite simply, it cleans my clothes on auto and probably does a whole lot more if I were to actually dig into the myriad of settings.

Installation from Best Buy team was quick and efficient. The Washer operates powerfully and has so many useful options. Its also very quiet and somewhat intuitive in its control panel choices. 100% happy with the price to performance ratio.

If you’re searching for the ultimate washer, look no further! This is my first LG and it works great. Easy to use, large, quiet and gets everything clean. I plan to buy the pedestal once its back in stock.

Our first LG Steam Washer lasted 16 years! Naturally we replaced it with another LG. So far it doesn’t disappoint. It’s basically the modern version of our first washer. It fits nicely under our laundry counter. It’s quiet, it looks sharp, it offers numerous wash cycle options and it cleans really well. I highly recommend this washing machine.

The LG Front Load Washer is okay but not amazing. The black steel design makes my laundry space look modern. The built-in smarts and features make laundry day easier, which is nice. It can handle big loads well. However, it's important to leave the door open after using it to avoid any smells. In general, it's a decent choice for people who want an efficient and smart washer, offering a good mix of style and function.

Brought this washer to replaced 10 years old Samsung washer. Excellent machine with app notifications. Also got matching pedestal. Kind of expensive for pedestal just to raise the washer higher level. Did I mention LG supposed more reliable than Samsung? That came from a washer and dryer repair guy. I called him because my Samsung all of sudden stop in the middle of spin cycle and smoke and burning smell came out of the drum. He suggested get a new one and recommended LG only. He seen a lot of other brand. He could have taken my call for anther repair job. But he honestly recommended LG for my next new washer.

I bought both the washer and dryer set, and I absolutely love them. They are more quiet than most washer and dryers. Also has the smart dry so it will shut off when it detects that your close are dry, plus the washer also tumbles a little bit on normal mode and lets you know how long it will take for them to wash. That way when you only put in a little. You arent using as much water and it takes less time to wash. Also the dryer has a steam feature to help people like me to make sure that your clothes don't come out wrinkled. Love them and would recommend the set for everyone.

Purchased just a month ago, this machine is doing a spectacular job. I consider a king size comforter to be a large load. This machine did not struggle in any way & every inch of the bedding was thoroughly clean. There were not any dry spots because of lack of water. The different motions of the drum make sure of that. Super quiet operation. The little noise that comes from it, remind me of a well tuned engine, when it spins out a load. Of course you hear water turning on & evacuating but that's expected. Self-balancing (TrueBalance) feature is amazing. So far, I think I made the right purchase.

I just purchased this washer a few days ago. So far, so good. It works exceptionally quietly compared to my old top-loader, and it cleans pretty well, too.

I’ve been using for a little over a month now and really the only reason I purchased this washer is because my old one was this same LG model from 15 years ago and it matched my old dryer which didn’t go out and I was able to use this pedestal. I am a senior 71 years old and my washer & dryer are located in my basement.in the past I was running up and down the stairs to put the clothes in the dryer. I’ve downloaded the app and now I no longer need to run downstairs until my app tells when the washer has stopped. I’m considering purchasing the matching dryer even though it still works. I’m very happy with this purchase and I’ve received my energy efficiency rebate that I applied to the purchase. One thing that really impressed me is we had a real cold day and I got a message that my hot & cold water was not hooked up correctly but I had used it for over 3 weeks and wondered why I was just getting the message. The next day when it warmed up the message was gone. So I assume now if something is wrong I’ll get a message.

We replaced a very old leaking washer that came with the house. We selected the LG unit because of good reviews in both Best Buy and a leading consumer magazine. The installation crew from Best Buy was also great and fully explained how it operated. The unit is very quiet and the controls are easily understood. I expect a long and useful life. We paired it with the matching dryer

Love this machine! The speed wash feature is great and I love the fact that I'm notified on my cell when the cycle is done because my washer is in a detached garage. Everything comes out clean and it's a much larger capacity machine than my old one. No complaints. Don't forget to take all the shipping materials off the machine though, especially the drum holding bolts.

We bought this washer to replace an older Amana top loader that was horrible for actually getting laundry clean. This unit has been a monumental upgrade in terms of how clean our clothes come out. We have two children, one of which of an infant with a spit up problem; needless to say, he generates a constant mountain of dirty clothes and spit cloths. Using the steam clean function gets the smell and stains out every time. My main problem is that it's a noisy washer. First, the water pump closes so fast that it causes some severe water hammer. I haven't yet installed a water hammer arrestor, but I'd go as far as to say it's a requirement with this thing. It's a poorly design pump closure. The second issue is with the spin cycle. For the most part, it's reasonably quiet. However, there's one specific rpm that it hits as it's getting up to full speed that makes a horrendous clunking noise. It's disappointing given the price point and overall decent quality of the unit otherwise.

It's only been a month or so, but we love it. No complaints so far. It quiet, is high capacity, and cleans everything very well. Lots of available options for wash cycles and very simple to use.