Customer Ratings & Reviews

We purchased the metallic color matching washer and dryer and we really like them a lot. They are super quiet and easy to use. We are so used to my old washer's spin cycle sounding like a helicopter about to take off. Could not watch TV when that thing started. I love the bright display as well as the light in the dryer! So space agey. They are also quite nice to look at since we pass them regularly going to the car in the garage. When new folks come into my house from the garage I always say, "don't scratch my washer!" After a lot of research I went with the agitator and I can't argue that its better than the impeller because its all I have ever used! Both are super roomy inside and they spin the clothes darn near dry! They are a little bulbous (rounded front) so they are likely going to take slightly more space than your old set so if things are tight in the front be prepared. In the picture you can see when my door opens it clears it by about an inch. lol! It makes me slow down!

I love my new washer and dryer set… I love the light feature I love that the dryer can open to different ways, I like that I can see inside while my clothes are being washed… I had an impeller and I went to the agitator this time and I love it just the same. Also I love the wrinkle guard feature in the dryer it’s amazing… It really works on the sheets… And the washer inside is gigantic I can barely reach down to the bottom so I love that so I can wash my blankets and comforters and pillows. I researched long and hard and I’m glad I went with LG! I have never liked the front loader washer and dryer’s… And I love the easy glide shut lid on the top loader!

I’ve had this washer & dryer for a little over a month now. Works great. Easy to use. Has just enough wash cycles to choose from. Love the agitator. Deep drum that holds lots of clothes. Clothes have been coming out clean. Beautiful color. WiFi works good. Lets you know when the cycle is finished.

This washer replace a very old washer. The old washer was starting to sound like a helicopter taking off, in the spin cycle. So, it was wonderful having this new washer that I can hardly hear in the next room. The capacity is enormous, compare to my previous washer. Additionally, the spin cycle is so efficient, that it leaves the clothes dryer, and therefore requiring less time in the dryer.

So I did tons of research went back-and-forth between this machine speed queen & Maytag and I am absolutely certain that I made the best purchase. Initially I was very concerned that this machine seemed to move very slow and extremely gentle however it cleans very well & is massive inside it’s very quiet I honestly think it’s a superior product and a great value.

The drum size is more than adequate and I still like an agitator does a great job…the paint finish color is beautiful….for an appliance! The size is perfect for my rather small, tight utility room

I’m not sure I gave it five stars cause it washes huge loads no problem everything is easy People complain about a learning curve?! No anyone can figure it out, self explanatory, intuitive, works as it should... however after several huge disgusting cat pee loads and everything you can think of my girlfriends clothes have a slight mildew type smell She has a super nose and is an extreme pain But if she says there’s a smell then there’s a smell I’m doing the self run clean function now, apparently mildew is common in these dam new washers The thing is 2 weeks old so I’m a little annoyed that the close are already mildew smelly, perhaps I left close and was at work all day we will see.. Otherwise this thing is awesome

It weighs the wash load and adds water accordingly. Very quiet and does a great job washing cloths. If you are short 4.8 cu ft is a great size to buy because the bigger size washer is very hard to reach. I love it and do not regret paying $$$ for this wonderful washer.

We are very happy with this washer. I am glad we stuck with the top loading washer. Our laundry room is on our 2nd floor and this washer is very quiet.

Love this washer and dryer. Very big drum for lots of clothes.

I bought this washing machine 3/22 a little over a year ago. Already there are mechanical problems with it. I barely use the machine so i cannot believe that there's problems. It is still in new condition except for these damaged parts. If i had not purchased the extra warranty i would have been out a machine. LG is not what i thought it was. Very disappointed. I'm told by geek squad that replacement parts are all refurbished. Will never buy a machine from best buy again unless they make this right.

Wow. The spin speed on this washer is amazing!! It really cuts drying time because it gets so much water out of the load of laundry. Everything else is good as well, so far!

I have this washer for more then 1 week, I like the way it design on the controls it show me know how long it take to finish by each option.

Had installed. Works great. Loud on spin cycle. Dryer works great

Perfect fit for my laundry space and my needs. I highly recommend.

Clean clothes with much less water, and really great looking.

So far so good! Will buy the dryer once we need to!

This washer and dryer set look amazing in Stainless Steel. I bought the set on 01/10/2021, and it was delivered on 02/15/21. As a result of the COVID-19 pandemic, there was a delay in the washer. I was able to use the washer four times before it started leaking underneath. I am extremely disappointed in the craftsmanship of this machine. I contacted Best Buy who told me they could exchange it for a new one; however, a replacement is not available until 03/25/2021. Ugh.... The other option is to have it serviced through the geek squad. This washer is also VERY LOUD. I don’t recommend anyone to purchase this particular machine. Here’s a photo of the water dripping on the underside.

The machine work wells but about 1 year 5 months it is starting to rust. It is defective, I called LG and they detected me to reach out to Best Buy :(

I've been very impressed with this washer so far. I owned a competitor's washing machine prior to getting the LG washer. The previous washing machine was about as basic as it can get when it comes to features, options, etc. It is what I would consider a "dumb" washer because it did not have any ability to connect to the internet. When it comes to appliances, I am on the fence with smart appliances mainly because it is just another thing that can break. However, the LG washing machine is built to the LG standard. Installation was simple. The only difference is you have the option to connect it to your internet. If you do this, you have the ability to see the diagnostics in the event of a problem, you can start a load from your phone (I don't see myself using that feature very often), and it can tell you when your cycle is complete and ready to transfer to the dryer. My favorite feature turns out to be something that is so simple, yet such a good idea for top load washing machines. The lid for the LG washing machine is a soft closing lid. So no more accidentally slamming the door shut. I really enjoy the LG washing machine and am very happy with the product.