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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.4 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the superior cleaning performance and quiet operation of this 4.8 Cu. Ft. High-Efficiency Top Load Washer. They also appreciate its ease of use, large capacity suitable for bulky items, and the effective agitator. The spacious tub size is a frequently cited plus. While some users experienced occasional balance issues, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 232 reviews
  • Pros mentioned:
    Agitator

    Rated 4 out of 5 stars

    Nice Washer & Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and good value. I like the agitator, large size, and different settings it offers. My clothes always smell clean and the see-through lid is great. My overall rating is 4 stars because it does not seem to get stains out easily and sometimes when I wash clothes and sheets some of the laundry items comes out with faint white or black line on it. I recently spilled tomato sauce on a shirt, sprayed with stain remover right away, then washed through two cycles but the stain never came out. I have also only had the washer for a month and a half and there is already a water stain around the perimeter of the inside of the washer. I always leave the lid open after each load to air out so not sure what is causing this.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity, Ease of use

    Rated 5 out of 5 stars

    Fantastic Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome! It is extremely spacious inside. It has an agitator inside that moves back and forth gently to clean your clothes perfectly. It is easy to work and has many different washing settings to choose from . You can adjust the wash temperature settings to meet your washing needs. I would recommend this washer to anyone. When buying from Best Buy I feel I'm getting the best value for my money. Karen K

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleans Clothes Efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 39 year old Maytag and so far it has performed well. Excellent cleaning performance and many options to customize the cycle, but can be operated easily with the default settings and minimum fuss. Very quiet compared to my old washer, hardly notice it is on when door is closed to the laundry room. The drum is huge and most of my loads are less than half full. I am 5' 2" and it is a little difficult to retrieve clothes from the bottom. Most cycles last 50 minutes or more. It is tall, so measurements are important.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    2 years and still working great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for 21/2 years and it still works great. It's big enough to wash my King comforters. It's quiet and cleans my clothes well! I only reason I gave a 4 star rating is because it doesn't have an option to soak clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet but Mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for over 3 months now and love it! It gets used daily in my household. The large basin can fit all my king-size comforters. I like that it automatically fills according to load size but I especially like that you can also chose to deep fill when extra water is necessary. It is quiet but mighty!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Deah. Thank you for leaving us a review in regards to your LG smart top load washer. Definitely the best one in class! Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. So thanks for your kind words, and we look forward to seeing you for many years to come! ~Anthony LG

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG what a nice washer nice and quiet too easy to use less water too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this washer and dryer set and is so happy with it they both are so quiet and hoods a lot of clothes in it Just love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was concerned about not enough water but it seems ok. Also it has a deep fill so it not an issue. Was also concern about time for wash but it it takes an hour or less per load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG to the Rescue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for a month. After much research this LG Model WT7155CW appears to be the best of "tried and true" proven mechanical build along with updated electronics. Looking forward to 15+ years of great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappointed with LG products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine and the way it cleans my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the modern technology of this product and style.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a disappointment anytime I have slightly visible soiled clothing it comes out looking the same almost as it hasn’t been washed. I would pass on this washer and get a front loader or a different top loader. This one is a no for me!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dakota. Thank you for sharing your experience with the LG Washer (WT7155CW) model. We understand how important it is for your washer to deliver powerful, visible cleaning results. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.

      This model uses a high-efficiency impeller system, which requires specific loading practices to ensure optimal cleaning. For the best results, we recommend using the Heavy Duty cycle with the Water Plus option enabled when washing visibly soiled clothing. Also, be sure to distribute garments evenly around the washplate and avoid overloading, as this can impact agitation and wash quality. For tougher stains, pretreating spots with a stain remover prior to washing can also make a significant difference. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.

      We’d love the opportunity to assist you further and ensure you're getting the best performance from your washer. Please send us a private message on social media @LGUSSupport so we can work together toward a resolution that works for you. ^Juvy LG

  • Rated 1 out of 5 stars

    LG Washer? DOESN'T Wash Clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wound not consider this a washer. It does not get clothes clean and we are consistently having to inspect items to ensure they are clean. Our previous washer we did not have to do it and we miss it so much. There should be a longer return period. I will no longer be getting an LG product again. Here is an example of a simple stain it could not get off. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience with the LG Washer (WT7155CW) model. We understand the importance of a washer that effectively cleans clothes. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Please visit this link: https://www.lg.com/us/support/help-library/lg-washer-not-cleaning-properly-CT10000010-20153067419949. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy LG

  • Rated 1 out of 5 stars

    Not enough water to rinse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to wash everything on deep wash with drep fillto not ruin clothws and make sure there is enough water. Come rinse time it doesnt even cover the clothes. Worst washer ever!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Amy. Thank you for sharing your experience with the LG Washer (WT7155CW) model. We understand how important it is for your clothes to be washed properly. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. To improve the rinse performance, we suggest checking that the load size is appropriate for the washer's capacity. Overloading can sometimes prevent proper rinsing. Additionally, consider using the "Extra Rinse" option if available, as this can help ensure your clothes come out thoroughly clean. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. We're here to assist you further and address any ongoing concerns. Please send us a private message on social media @LGUSSupport, and our team will be happy to help you find a solution that works best for your needs. ^Juvy LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a GE washer that failed less than a month after the warranty expired, so longevity of the product was my main buying factor. The 10 year warranty in addition to LG’s reputation for making decent washers made this one the best option for me. This thing is super quiet, cleans great, and the spin cycle effectively rings out most of the water (leaving less work for the dryer). My only complaint is that there are three white stickers/tape on the front and sides where the seam is. The quick start guide said to remove all of the stickers and whatnot before use and upon removing the one on the front it also took off a chunk of the paint the size of the sticker/tape. LG either needs to indicate that these should not be removed, or use stickers with less adhesive. The ambiguity about whether they should even be removed in the first place is a problem as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer with a view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new washer. It has larger capacity than my old one, and is easy to operate. Seems quieter too. I’m not used to the transparent lid, but it’s fun seeing what’s going on in there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a 17 year old washer. After researching I decided on the one Consumer Report recommend that was an LG Impeller. Boy what a big mistake. It was noisy and got off balance too much. I decided to go back to an agitator type, the model I wanted was not in stock so I decided on this one. The BestBuy guy I spoke to said he had this one and his wife was very pleased. After a few washes, doing exact items I did with the other model, this machine worked like a charm. It did get off balanced once. I am very pleased with everything about this washer. My clothes are clean, machine is not loud and it is cheaper. I would recommend this machine to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Washes fine. Limits Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has plenty of room for washing large items, such as blankets and comforters. It does a good job getting clothes clean. But I wish it allowed more manual control. My previous washing machine provided options to select not only the type of cycle but also let me control the temperature for wash and rinse for each of these cycles. This machine does not provide as much choice. There are only 3 temperatures - hot, warm and cold. Each cycle is preprogrammed for water temperature (wash and rinse). I had a cool temperature choice on my previous machine, which we had to replace due to rust.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Love the agitator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Having the agitator is so much better than without. We think it cleans better and, more important, it distributes the clothes so that it doesn't go off balance. Our old (9 year old) LG without an agitator was always banging around off balance. We've had this new one for a month now and no problems. Based on drying times, I think this must spin out more water than the old one too.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer/Set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing. We have had it for a month and comfortably wash everything! We can wash big loads with sheets towels and blankets and the washer takes it like nothing. Noise is nothing crazy, am in love with the agitator really leaves the clothes clean. 10/10 really great washer and dryer combo! So glad we got the deal we did.

    I would recommend this to a friend
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