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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 145 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower for its quiet operation, efficiency, and space-saving design. They appreciate the large capacity drums that can handle large wash loads, including bedding, blankets, and towels. The center control panel is also a hit, making it easy to reach for both adults and kids.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 145 reviews
  • Pros mentioned:
    Large capacity, Space saver

    Rated 5 out of 5 stars

    Great combo - high recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit after moving into our new house that previously had a set of traditional top load units installed. We were able to regain a substantial amount of floor space and this unit is incredibly quiet. The smart features and app are very intuitive and easy to use, which has been great. Our clothes come out spotless and the large tubs in the washer and dryer are great, we have no problem with any size laundry load including bedding, blankets, and towels. The steam wrinkle remover function in the dryer is also awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! They are very quiet; huge tubs; LED lighting is great; tons of wash/dry options; great for short mothers LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is phenomenal, it’s extremely quiet and the features are endless. The app on your phone updates you when loads are finished washing and drying. The detergent gets loaded into the washer and that takes care of 18 loads at least which is a great feature. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Quiet

    Rated 5 out of 5 stars

    Quality buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Quiet and efficient, makes our clothes feel practically brand new. Washer spins the water out very well and the dryer collects the dirt and hair and is easy to get out of the vent. Way better on our water and power bill and is compact. Love this set!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer combo is the bast thing replace my 10+ Whirlpool stacked up. The control panel in the center is just great for my petite high. The WiFi connection to the LG ThinQ app just wonderful, you can remotely control and notify you when your washing & drying is done. Last but not least the design is slick and modern looking, love it

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Just order it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this washer and drier. They wash and dry so quick. Gives so much room also you can move the vent to the side. The steam dry feature is awesome. The app is very easy to use. Gives access to start cycles and end cycles. Has notifications sent to phone to know when laundry is done and also sends reminders to remove loads after they have been finished for a while. Love the fact you can fill the dispenser and can do multiple loads without having to refill. Make sure you remove the shipping bolts that are installed in rear. Ive read where some people complained of noise while runnning which i believe they didnt remove them. Holds alot of laundry. Do yourself a favor and just purchase this set. You will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Space saver

    Rated 5 out of 5 stars

    Stacked washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I line my new Stacked washer & Dryer. They run so quiet, I have to check to see if they are running! Now my small laundry has plenty of room for a folding clothes dresser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my New LG Washer and Dryer Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the fact that this laundry tower can handle larger loads than my previous stackable set. It is also more stable and does not walk across the floor and make loud screeching, metal clanging sounds like my older set. The control panel is very user friendly. I am seeing wrinkle-free results out of the dryer since you can tailor the drying options to suit your needs. I would highly recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Efficient

    Rated 5 out of 5 stars

    Love my new stackable washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of remodeling my mudroom and I designed the space around the LG stackable. My cabinets have not been installed yet but my washer and dryer was delivered and is hooked up. I absolutely love my new stackable washer and dryer unit from LG. I wish I had purchased it sooner. It is easier for my kids to use as well. It is AMAZING and I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good with small nit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only issue with this unit is the location of the exhaust which makes it mandatory to have an exhaust pipe that makes the machine stick out much more than it's size or smash the hose.

    I would recommend this to a friend
  • Cons mentioned:
    Duct blockage

    Rated 3 out of 5 stars

    dryer got duct blockage error.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought within month, dryer got duct blockage error. good thing is Best buy is saying they will exchange it with new appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pooch Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! I have had the LG wash tower for 1 month & I love it. It cleans so well and has so many wash options. I especially like how the washer & dryer communicate w/ one another. If you are in need of a stackable w/ large capacity, I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Combo Unit. AI setting detect the loads. The app notifies you when it’s finished and you can customize screen and end-tones. Overall great setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with it. It is cool the washer and dryer work in sync.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Large capacity
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Performance:** The washing capabilities of this model are impressive. It features multiple wash cycles, ranging from delicate to heavy-duty, and I’ve found that it cleans my clothes exceptionally well without any fading or damage. The dryer, too, is quite efficient, drying even bulky items in a reasonable amount of time. **Design:** The sleek and modern design fits perfectly in my laundry room! I appreciate the compact size, as it maximizes the space without sacrificing performance. The control panel is user-friendly, with clearly labeled settings, making it easy to navigate. **Capacity:** With its generous capacity, I can do larger loads, which saves me time in the long run. I no longer have to do multiple smaller washes, which is a huge plus for my busy lifestyle. **Noise Level:** One of the standout features of the XYZ duo is how quiet it operates. I can run a load while watching TV in the next room without being disturbed, which I absolutely love. **Energy Efficiency:** It has excellent energy ratings, which is a major plus for anyone looking to reduce their utility bills. It also has a water-saving feature that I’ve noticed really helps keep my bills in check. **Drawbacks:** The only downside I’ve encountered is the slightly longer cycle times compared to my previous washer and dryer. However, the quality of the wash and dry makes it worth the wait for me. **Final Thoughts:** Overall, the XYZ Washer Dryer Duo is a fantastic investment for anyone seeking efficiency and high performance in their laundry routine. It combines functionality with a modern design, all while being gentle on clothes and the environment. Highly recommended for anyone in the market!

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Quiet

    Rated 5 out of 5 stars

    Love my wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet and washes & drys very efficiently on AI feature as well as other cycles! Love the steam feature. The buttons in the middle is perfect for my short frame 5’3

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Space saver

    Rated 5 out of 5 stars

    One of My favorite appliances!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this combo washer/dryer!! Pros: narrow, deep (does fit king comforter), numerous washing settings, dryer settings are my favorite (Pet owner this is important to me), smart phone adaptable, quiet, huge space saver!!! Cons: No soaking option, can Not adjust doors according to your floor plan. Most front loading options allow you to adjust the door side you will need the door to open (left or right). You’ll want to look into this!!

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Quiet

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer and dryer it’s so much faster than my old one and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Quiet

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Quiet and efficient, makes our clothes feel practically brand new. Washer spins the water out very well and the dryer collects the dirt and hair and is easy to get out of the vent. Way better on our water and power bill and is compact. Love this set!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space saver

    Rated 5 out of 5 stars

    Thoroughly impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it since July. It’s done completely full loads with no problems. The steam function is so-so, nothing earth shattering. But the unit doesn’t shake or make any loud noises when running. We have run both washer and dryer at the same time and there’s no issue. It’s been a fun piece to in our house. It’s very pretty and our friend group does not have stackable units at home so it’s really gotten everyone interested since it looks sleek and can really save a lot of space

    I would recommend this to a friend
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