Customer Ratings & Reviews

AI Powered and Automatic Detergent dispenser works well Awesome Neat and clean design.

It’s okay. I don’t think it washes clothes as well as my top loader did, and it always has a smell. The auto detergent feature is nice and it’s very quiet. Sleek looking, too.

So far so good! This washer is awesome and having it connect to my Alexa is even better because Alexa will say “Your wash is done”! This washer is amazing and with the AI feature it sense the type of clothing and how much clothes in the and even better uses the right amount of laundry detergent needed to wash the clothes.

The units are beautiful! Noteworthy: It took 3 tries to get us a dryer that wasn't dented. LG doesn't put styrofoam protection on the vertical corners of the units. This may save them money, but we had to wait for 3 dryers to be delivered before we got one that wasn't dented. Best Buy should alert them!

Best washing machine I ever used. Quality, high efficience,user friendly. Uses steam during one of its stages of operation.

We love our new LG washer. It took some getting used to with the settings, but it can sense your load and adjust on its own. Very quiet and easy to use. A bit pricey, but it had the extra capacity we wanted in a decent size package.

Absolutely amazing! I love how quiet it is and the technology makes it easier to navigate. Love it

I recently purchased the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel, and I’m extremely satisfied with its performance.

I’m really happy I picked up this washer/dryer combo. They’re quiet and incredibly efficient.

I’ve had my LG washer for a couple of months now and I am extremely pleased. It is so quiet and the garment come out very clean. Love the little tune it plays to alert you the washing are done.

Received just over a week ago & have done probably about 10 loads of laundry already and is working wonderfully! My previous washer was a top load Whirlpool that last not even 2 years. Switching to LG has been an amazing upgrade compared to my crap Whirlpool that wasn’t much cheaper than this unit. Love the setting options & the ability to connect to the app. to get notifications, recommendations and reminders. I didn’t get the pedestals and let me just say save your back and just buy them lol

I love our new washer and got the dryer to match. I love the ease of the controls and the option to change what you want. It's nice and large for comforters. The staff was wonderful and very helpful!

I actually ended up getting the same washer but in white to save a little money. The washing abilities were the same. I have been using this washing machine for the last 3 months and absolutely love it! I love that you can download the app and get alerts when the cycle is complete. It has a lot of cycles to choose from depending on the type of laundry and also the amount of time you have. If you are pressed for time there is a cycle for ‘quick wash’ that still gets your clothes clean but in a shorter amount of time. I love my new washing machine and I believe no other company can compare to LG’s products.

Love this washing machine. It’s so easy nobody can tell me they don’t know how to work it and how much detergent to fill in it because it’s already done! I love that the app reminds me when I haven’t removed a completed load because forgetting happens easily in our house! Best Buy did a wonderful job on delivery, set up and removal of old washing machine!

Love this washer it’s awesome it’s very convenient and clothes looks better and cleaner Love that it uses less water and soap dispenser is awesome don’t need to worry for 30 washes to add soap

Love this washer. Cleans great, easy to use. Set up was easy.

Our old washer of 25 years gave up the ghost. My wife and I checked Consumer Reports for their view and ratings of current washing machines available. This LG seemed to fill the bill. Quite a technological difference from the old to the new. Automated soap dispensing, WiFi, etc. The best thing is the programming flexibility, quality of cleaning, and how quiet it is. You must read the documentation completely to enjoy the full capabilities of the machine. Because the washer is in the garage, having the WiFi status indicator is very useful. For others looking for a washer I would take a look at this one. Very satisfied and hopeful it lasts as long as the previous washing machine. PS Bought the pedestal. Expensive but worth it.

very effective and quiet. Be sure to also get the box stands for storage.

I love the LG washer. It is bigger than the old one I had that just broke after about 14 years. It is very quiet, washes very well and looks beautiful.

We had an old top loader washer that has been around for too many years although it “still worked”, I knew it wasn’t cleaning our clothes as efficiently as we needed. Our dryer ended up breaking so we took the opportunity for a bundle deal and upgraded our washer. By far it has been working fantastic. I do smell a difference in my clothes. I also feel a huge difference in the texture of the clothes. Aside from the feelings of the wash, another thing we like is the auto detergent dispenser. I don’t like wasting detergent and so far this has been helping.