Customer Ratings & Reviews

We had an LG washer before (for 11 years) and replacing it with another LG was the right choice. This washer is quiet, connected to WiFi and has all the functions that we need.

Overall, it is a decent machine, but I was disappointed with the build quality. There are lots of cheap plastics, and the door locking mechanism feels flimsy when you shut and open it. I expected something more solid for this price. No complaints as far as the quality of the wash and the App interface is nice.

Our LG washer and dryer has been great , best buy went far and beyond to help us find the best product for my family.

I love this washer because I used it with my first load in my new home and it performed well. Wash load was thoroughly washed to my satisfaction.

I had a Samsung washer that quit on me after a few months. Decided to go LG. Once you go LG you never go back. Amazing washer!!

This washer is horrible. It vibrates and rattles so much when rinsing. Checked to see if it was unbalanced and there was no issue there. Changed the speed setting and still did the same this. I had it for 2 days and it caused so much damage to my walls and flooring. The washer itself is beautiful and looks elegant, but wash cycles are a horrible experience. This washer vibrates so much the door broke. I would not recommend this washer to anyone.

We had an lg washer prior to this one that we loved but it was 15 yrs old and died so we upgrade. This one is ok. Holds a lot of clothes and gets them clean. But it has the typical front loading washer issues with mold in the rubber despite the door being left open and rubber wiped. After having a year it's starting to smell like mildew too. Wish I would have save a lot of money and went with a basic washer. This one is Not worth the price.

Excellent machine, cleans very well. Very quiet, easy to use. The only issue I have with this machine is the door. When shut, it sometimes doesn't shut all the way. You have to close if forcefully. Could have been a better design on the door. Otherwise, very happy.

Easy to use and very quiet - It is a very big the capacity

It cleans my clothes spotless, works quietly, has high capacity for clothes, and I have to repeat that it cleans the clothes spotless (some of my old clothes look like new after I used this).

Can you be in love with an appliance which doesn’t require batteries. I’m head over heels in love with this washing machine and here’s why. It’s huge and a beast in cleaning power. I can wash a king medium weight comforter and a large towel in a single load and they come out clean. Or I can clean a few delicate pieces, which ought to have gone to the dry cleaners and they too come out wonderfully intact and clean. Which lends itself to the variety of cycles this machine has as another plus. If saving energy is your fancy, then you’ll be happy to know this machine is energy efficient and cost little to run. By way of reference we are a retired couple with 3 medium sized dogs and 2 oversized cats. I wash at least 2 times a week to keep bedding fresh and keep down the smell and dirt which accompanies the 20 extra legs in the house. Our electric bill:water has gone up a few bucks. I trust this washer would work well for any size family. Just be aware that a pedestal will be needed at some point to gather the linens from the back of the drum otherwise your back will pay for it. The drum is that deep. We eventually purchased the dryer to match and are equally thrilled.

Owned one month, 6 people in my household so a lot of laundry goes thru it daily, handles the big loads quickly and quietly, cleans well.

Well I love anything LG and after getting my first front load LG washer I couldn’t be happier. Is big on point, clothes are perfectly clean and fresh. Too bad I didn’t get a pedestal. Wished I bought the dryer , but I didn’t. Love my new LG it clean a big load and leaves it very clean. I recommend this washer to anyone.

Easy to operate. Large loads. Clean swell. I will definitely recommend this product to anyone.

Large washer with many settings and can do a load of king sized sheets and comforter in a single go. Also very quiet.

I love this washer. It is quiet and works well. My only con would be power button is very sensitive. Holds a nice load of clothes.

I have had this washer since September on 2023 and so far I love it! It’s a quiet machine and it seems to be efficient. I recently started downloaded and started using the app. Now I know when my laundry is finished even if I am upstairs. The reminders about when to clean are great as well!

Overall this is an excellent washer with a significant BUT for some customers... It must be wiped down, including the leftover water from the door frame plastic border. Also, within the first four weeks, the drum started making a loud banging noise during the regular and fast wash cycle with small loads. Surprisingly this went away on its own. Other than that, it does a great job, and the app works very well.

THIS. Do yourself a favor and invest in an LG front load washing machine. We bought a Whirlpool top load before this one and it made so much noise with the constant back and forth motion the drum made to move the clothing around since there was no agitator. It was nice and Whirlpool is a good brand but LG blows them out of the water, no pun intended. Not only is the LG great at washing clothes, it's also fun to use and to watch. It's incredibly spacious and washing king size bedding, down comforter included, is no problem. The Whirlpool always went unbalanced and then you'd have to have the strength of 10 men to try and lift the soaked bedding around so that it balanced itself. Not with LG front load. Like commercial washers, the tumbling action keeps everything evenly distributed and the friction of rubbing over and over one another gets the clothes incredibly clean! It's also so much quieter than the top load. When it's washing you hardly hear it. The most you hear is the water filling and then the fun chime to let you know it's done. It's got a great app also that lets you check in on the machine to see how much time is left. It will send you a notification when it is done also in case you forgot you put the wash in or are in another part of the house. So many great features for this. It's more expensive but so worth it and you won't regret. It's an investment for something you do many times a week, if not day.

I love it. Except 1x thing.... It does not have a rinse cycle. Its not a deal breaker but after looking at some many washers I missed this one thing but I'd prob still got it. Its prob the best option out there at that moment. Whirlpool being chinese owned was a definite deal breaker. The only thing I dont like is the pedestals. I am assuming that they manufacture and model specific. They are also expensive. These things already cost over $1000, then to charge 300 pr 400 for basically a shelf to sit it on is stupid. I opted to have something built that I can use with anything. This is why I took off 1x star. I hate being nickel and dimed for every little thing.