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Customer reviews

Rating 4.6 out of 5 stars with 200 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload's large capacity, which is great for washing bedding and large loads. They also praise its efficiency, ease of use, and quiet operation during washes. Positive feedback highlights the many convenient features and excellent cleaning performance. The washer's size and sleek design are also frequently mentioned as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 200 reviews
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine and very efficient! We switched from a front loader and are very happy with the change so far! This machine holds a lot of clothes, was very pleasantly surprised at how many clothes I could fit in one load! Definitely a time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    LG Washer AI Technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washer Dryer Combo stands out for its efficiency and convenience. it handles larger loads well. Its TurboWash technology ensures quick, thorough cleaning, and the ventless dryer offers flexibility for installation. Though on the pricier side, its performance and energy efficiency make it a solid investment for busy households.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sleek, Quiet, and Super Efficient!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer! It looks sleek and modern in my laundry space, and it’s incredibly quiet—even during the spin cycle. The capacity is perfect for handling large loads, and my clothes come out fresh and clean every time. The control panel is simple to use and offers plenty of cycle options. Definitely a worthwhile upgrade. Highly recommend to anyone looking for a high-performing washer that doesn’t compromise on style!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    MOM APPROVED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can put a large load of laundry in this washing machine. Helps a lot on time I spend doing laundry. Big comforters no problem. However if your on the short side you might have to tippy toe to get the bottom stuff. I’m short but this isn’t a big deal to me. Haven’t tried every single feature yet. I don’t regret my purchase at all. My set is matte black and look stunning. The see through lid is also very cool with the soft close lid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressive washer machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer. Super easy to use, there is a slot for soap and softener along with bleach in the front. The machine keeps track of how much is left and tells you whenever you need to fill it. My water bill dropped almost 30$ a month after i had this installed which is insane to me. Clothes come out just barely damp. All in all ive had no issues and im thoroughly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Black Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does just what it’s supposed to do. Clothes are clean just on the first wash. Looks great and is compact for my needs. The black matte color matches well with my other appliances. You can hardly tell it’s on, with the exception of the notification that it’s ended its wash. Love LG products.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    King of washers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a front loader for 30 years I went with a top loader for capacity. I couldn’t be happier. I washed a king size comforter with ease. Smart functions are great. I highly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer about two months ago. It works great. Big capacity, quiet. Good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this washer and so far so good. I love how easy it is to use. Also you could program it to your phone and it lets you know once it’s done. You also have the option to change the ring tone once it’s done. So far I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. AI wash is simple and fast. Wi-Fi connectivity allows it to talk to the matching dryer and alert your phone when the washing is done. Soft close lid. Most loads have taken less than half an hour and the unit is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine. Highly recommended . It’s easy to load and take out the cloths .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AI Machine! You’ll Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is GREAT!!! The AI function does everything for you. It senses load size, materials, and adjusts load accordingly. I love filling the detergent and Softner dispenser up one time and it lets me know after many loads when to refill it. And the 5.5 cf capacity is huge! Very easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great Washer but Bleach Dispenser will Discolor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how this washer looks and operates! Sleek looking, very quiet and cleans well, however im disappointed that the bleach dispenser on a washer I’ve only had 6 weeks is discolored. Ive done maybe 5 or 6 loads total using the bleach dispenser and always rinse it out, but notuced this morning the dispenser is now discolored. A machine this expensive and this new shouldnt br doing this. The washer top is plastic and nit metal, so maybe thats why, but regardless this is cheap and unacceptable. I’ll be making a service call to have this replaced because this is a design defect, not user error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, efficient, works amazing, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Large Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra large capacity. We waiting a little longer for this model to be in stock. The large capacity was an absolute must. Well worth the wait. Keep in mind the dryer may not be able to accommodate the same capacity. Super easy to use and cleans clothes perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer who dis*****

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this new washer. We like the extended holder for the soap and fabric softener. I feel like that is a game changer. We also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. Our last set was LG, they are always high quality but pooped out after ten years of use. We stuck with LG - this washer is excellent! You can do large loads, it washes fast, no uneven load warnings washing multiple towels, cleans well! It also looks very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t only look good on the outside but definitely has a lot of great functions/options to choose from! My favorite feature is that you can control it remotely using the ThinQ app. This is also good if you have a pet, it has a feature that sanitizes your beddings, clothing etc. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer, starting with its appearance and color option. I had an easy time and enjoyed doing my laundry like never before. Best Buy installed it for me and they did an absolutely fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly, more options for Wash modes. Nice to connect thru LG app for updates and usage. Sleek black stylish look fits nicely in the home.

    I would recommend this to a friend
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