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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 995 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, size, and color of the 50" Class UP7000 Series LED 4K UHD Smart webOS TV. They appreciate the great picture and sound quality, affordability, user-friendly setup, suitable size, and vibrant colors. However, customers are negative about the remote control, screen issues, limited HDMI ports, and slow performance. They find the remote control difficult to use due to its small size, have experienced cracked screens and blackouts, encountered issues with HDMI ports not registering, and noticed slow operation and storage limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 995 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, User interface

    Rated 3 out of 5 stars

    Good picture, complicated remote & u/i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture, decent value... The remote is a little too busy and the buttons should have some sort of texture or non visual characteristic to delineate them from one another for dark settings and the visually impaired... It is too easy to accidentally hit the wrong button which causes you to to go to a completely different screen which takes some time to load. The user interface on the home screen is also overly complicated. I found that many apps that are available on the more popular streaming devices (Roku, Firestick etc) are not available with the smart TV function.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really nice TV, worth the coin.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is as clear as a 8 series Samsung, Sound is better than Samsung period, the surround effects make us look around thinking its coming from elsewhere, price was fair, extremely light, easy to set up accessories. Many settings available for everything! LG makes a sweet flat screen in 4K. Definitely happy with this product. Will buy a monster TV from LG next time were in the market for a 65"+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV Overall for streaming.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, vivid images. We watch movies, vintage and new mostly, and the upscaled picture is sharp and easy to tweak. The sound is clear and doesn’t need to be raised above 20, lots of reserve volume. Signed up for YouTube tv and cut cable. The remote’s buttons are small but I added a fire streaming stick to get apps like pbs that Webos doesn’t offer yet, and it’s remote has easier to use format, so LG’s can go in a drawer. Overall recommend LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    A 50” TV just right for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, well packed box, great size for the family room. Everything I expected for display & sound. I use FireTV and it connected as hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    New 50 " TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good. The remote isn't great. I wish it was back lit. Also its not clear what some of the buttons should do. The layout of the apps is cumbersome too. I have not been able to get my more frequently used apps moved to the beginning of the icons. I have to keep scrolling. Also, once the TV is attached to the wall, the inputs are difficult to access. It was a decent value so that's the plus side for the TV. LG does have some free channels but they aren't really channels I watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was reduced in price for black friday ,was available immediately,is the right size for my space and was delivered by a Really nice couple. There are lots of apps that come with it ,lots of viewing choices. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV 10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for a while is has amazing sound, the picture is very clear and vibrant. There is no dead pixels or anything of that nature, LG is the best brand for TVs I only get LG. They are great quality at great prices highly recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality, great sound. I’ve had this tv for a couple of years and still produces great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Still going strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for around 14 months and it's still going strong. Great quality, no issues. Lg is trustworthy. I have had 2 "cheaper" brand TVs that lasted not even 6 months. Haven't had an issue with Samsung, LG, or even Westinghouse.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great priced budget 50" LED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for our old Sony 45" in bedroom and didn't need anything fancy and for the money this LG - 50" Class UP7000 Series LED 4K UHD Smart webOS TV fit the price range perfect. Has great color and not bad for the price no bells and whistles on this one like our living room set but does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone looking for a TV on a budget. Beautiful color and contrast, runs smoothly, and I live that I can use the app to control the TV. Picture is super clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LGUHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv, also bought the same one but althinq I love both and I’m about to buy another one. The althin comes with the magic remote picture quality and sound is on point for the money LG is definitely one of the best brands I’ve ever used! Not diassapointed

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 50 in TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, beautiful TV, gorgeous screen saving photos. Perfect for my daughters space. She preferred not having it mounted fits her room beautifully on the legs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a local bar. Replaced it from a plasma tv 42. Great pic and sound. This is the second one that I have gotten of this brand and I love it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    LGgreat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Great pre install apps to watch favorites at a touch on the remote. Vivid color & sound. 55 inch in a bedroom is a theater of comfort!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Took me a while to decide to purchase the LG but it has exceeded my expectations! Picture looks fantastic and fits perfectly in my office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love this 4k LG TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface is simple but great and the quality is awesome. This is my second 4k LGTV. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to go from reg tv to Netflix and prime

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Only downside is remote. Busy button layout, lags a little.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. ^Jennifer LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is clear. Many cool features to it and affordable. Connects to WiFi and has all the latest apps.

    I would recommend this to a friend
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