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Customer reviews

Rating 4.5 out of 5 stars with 139 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV (2022) for its exceptional picture quality, vibrant colors, and sharp 4K resolution. They also find the webOS platform user-friendly and easy to navigate. However, some customers have expressed challenges in using the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 139 reviews
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Very good brighness and contrast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit sceptical before buying the tv as its a new technology. But i am quite suprised. Its good in even the brightest of the rooms. It has a very good dymamic range and contrast. Dolby vision works very well. Tv recognizes the the content and switches to hdr and dolby vision. Its a very good buy for the money.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We are delighted to hear that you love your new LG - 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV and the outstanding features and quality it possesses. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy, and we are glad you chose LG !~Rita LG

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Impressive LG 55" QNED 85 Series TV: A Picture-Per

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG 55" QNED 85 series, and I'm sincerely blown away with this TV. I also own an LG 65" OLED (E9), and the picture on the QNED is very close to the OLED; the picture quality is crisp, the colors are great, and the WebOS on this TV is super fast and easy to use (WebOS is my favorite out of all the television manufacturers). If you're on the fence about this TV, don't be. Get it and try it out. I guarantee you'll love it. And no, I don't work for LG or Best Buy — it's just that this QNED surpassed my expectations, which is always a good thing. I hope this review helps. Take care!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    After One Month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv for a month now and as my first smart TV, I like it. The picture quality is very nice, but you're going to need something to output that quality to use it (blu-ray player/ high quality Netflix upgrade). I have a few issues with how some of the individual apps work, but the TV itself works great and has many options to play with for sound, picture, brightness and so on. I give it 4.5 stars because there is a ton of ads in apps and a few quality of life things that are hard to do such as changing certain settings that are easy to do with a computer are just missing here. Or I'm missing them... Overall, very nice TV

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. It helps us continue to improve and provide the best possible service to customers like you.



      . ^Anthony LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I have owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day my Mitsubishi 52” 120hz tv quit working I was very disappointed. After one year of owning this LG it was certainly a good thing to make the change. Picture quality is outstanding, colors are life like, and sports action is smooth and completely enjoyable. It is on a cantilever mount in the brightest room of the house where sunlight streams through the windows most of the day. On the old TV the picture became difficult to see under those conditions. No such problem with the QNED class 85. Bright colors and detailed black and white at all times. It is my first smart tv and I now understand why having a smart tv is such an advantage. Magic remote works great, plenty of inputs. I even have my N64 hooked up with a 4/3 converter to make the games look right. All in all I don’t know what else I would want in a tv that i don’t have in this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy to set-up. very happy with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv. It’s like a oled tv but not and I don’t have to worry about burn in. This tv is great in room with light and dark rooms I purchased the 55 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what i purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So last tv I had was roku 40in…this is definitely not that. After a few mix ups at the store I was able to get the tv into an uber (dont recommend trying) and managed to set the tv up…was definitely anxious about the stand as it is two pieces of plastic holding up a 55in tv…started screwing it on with a butter knife as suggested by the employee and wound up buying a tiny philips. If you got dumped in the last year that was a toxix relation and had issues with your roku in part because of your ex I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv for my Ps5i size perfect I recommend producto LG is good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and the AI Pro options for audio and picture are a great option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mini LED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 6 months since I bought this TV. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! So so happy with this purchase and a great deal for Black Friday from Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and great customer service. Love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Good overall if you don’t use Smart features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 4 stars because I will use my Roku instead of the LG options. I’ll explain. I have always used my TVs with a receiver. The audio works great with a Roku also hooked up to the receiver via Arc. However audio doesn’t work at all if using any apps or LG Channels on the tv. Audio shows it is set to use the receiver (HDMI ARC) but it has no sound. Ultimately that is ok for me because I’ll just use the Roku like I always have and will use the Roku and Plex free channels as always… which leads me to the next negative- navigating the LG apps and channels etc is a complete nightmare. Insanely frustrating trying to figure out which buttons to use to get to anything or from one app or whatever to anything else. Be prepared to spend half your tv relaxation time getting mad at navigating. To add to the frustration it looks like Pluto has paid them to provide content that will work a few minutes and then stop to prompt you to download their own Pluto app. LG smart tv features is a huge miss. Now as far as why I actually bought the tv: the specs. Wow I have been in the 1080 realm due to dragging my feet on an upgrade. I have a cheaper 4k in a bedroom but wow this thing here is in a league of its own. Everything is utterly amazing from the 4k, to the hdr, ai settings, etc. It is just absolutely phenomenal when it comes to picture, features, and performance. I’ll also mention that compared to my old tv the brightness and angle view is fantastic . Definitely buy this if you are like me and have no need for any built in TV functions.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Hdr, Picture quality

    Rated 5 out of 5 stars

    Best looking TV I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and color! With hdr the blacks are incredible. Only time I ever notice bloom is around the credits, and even then it's faint. Works great as a gaming display as well, the 120 hz refresh is awesome, as is the low latency. Worth every penny!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your time on your review regarding your 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV 55QNED85UQA. Your many positive comments are really appreciated, and we thank you for taking time out to make them. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mini LED shines in most scenarios.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box, was a display model with 5k hours on it. I replaced my Sony x900h with this one (the Sony had formed multiple dark spots on the screen after 2 years, which Sony says it’s within their spec). If I can get more than 3 years out of this tv with consistent picture quality I’ll be happy. So far I’m really impressed with it at times, but other times I feel like I’m missing something. I can’t find the perfect settings for lower resolution shows/movies. Anything with dolbyvision looks flat out amazing on this tv, with very little tweaking needed. It really shines in darker scenes with highlights. But with low res content the image looks somewhat washed. There are so many picture settings that I’ve been experimenting with them one at a time. I’ve also found that some of the AI features (like ai sound) are good, and others need to be turned off. The enhanced picture settings, like motion smoothing, noise reduction and smooth gradation are more subtle and gradual than they were on the Sony, so they actually come in handy on 720 or 480p content. For gaming, this tv checks all of the boxes on Xbox series including 120hz, dolbyvision, and VRR, and has a useful gaming optimization screen. For sound, it’s more bass heavy and full, but the Sony has a better simulated surround sound option. I’ll take this tv with ai sound over having to worry about constantly switching settings depending on app or input. Finally, the remote is amazing. I had to buy one separately but it’s the best one I’ve used. You get voice control, a scroll wheel, and a pointer on the screen. I’d recommend this TV if you have a darker room, love gaming, and love watching 4K blu rays/4k digital movies. if you’re just a regular tv watcher (news, sports) I’d go for a tv that is highly rated for upscaling low resolution content.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Excellent upper mid range televsion set.LG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace an aging television set. I also got it for gaming,and it has a ton of features for gaming that work flawlessly.It has 120hz along with hdr 10 and dolby vision.It has other features also that darken the screen more for gaming.it is a very clear picture with a nice color gamut and has a fairly high nits value.Great tv for the money with a nice operating system that comes with the tv,The build quality on the tv is great with the aluminum rear pannel and stand that comes with the tv.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Color, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Lg Qned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great quality picture, enjoy your videogames in full 120hz, real smooth and very vivid colors, amazing tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    LG QNED55 is a real winner at this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG QNED55UQA was the perfect selection for our bedroom. It replaced a 12 year old LG 3D plasma which we loved but had experienced alot of burn in on the screen. It is nice to know that will never be a problem with this set. The contrast is actually comparable to the plasma and of course tje 4K out performs the older 1080p. The only major difference is in black levels but it handles these very well. I'd highly recomnebd this set in a bright room as ot can get very bright.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 55" TV with excellent color and sharpness. My wife did not think she would see any difference with our former regular 1080p screen, but she loves the new screen. I do not rate the audio quality, as I use the eARC HDMI to connect to my Denon Home Theater for audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture once we got it setup. We mainly use an Apple TV and the color correction with the Apple TV made a huge difference. Our room is wide and very bright and this tv works well in the space, the picture is still good when viewed from an angle and it is handles glare and reflections well. Not a huge fan of the lg smart tv software but we don’t use it now that it’s setup. We have an older sony sound bar that actually works really well with the ARC and automatically turns on with the tv. The tv sound is ok by itself, pretty typical for a flat screen.

    I would recommend this to a friend
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