Customer Ratings & Reviews

This type of screen technology is shocking, in alot of ways. For starters, you have to handle this television carefully when you pick it up, you can't really lay it down (not recommended), and when you get it out of the box, you cannot put any pressure from your fingers or palms on the front side, so you basically have to grab the top corners just by the edges, very carefully. Suffice it to say, its worth it. Its very worth it. The picture is stunning, the blacks are the sharpest, darkest, total black you will ever see. The colors are vibrant. And things get taken to the next level when you are watching content in Dolby Vision (Dolby's version of HDR) and HDR10. So 4K content in HDR is just absolutely terrific. The best places to find that will be the built-in TV apps of Youtube, Amazon Prime Video, and Netflix. This tv is probably already sold out at this point. If you can find an open-box, I'd strongly advice to try and visit that location to see the television in person. Even used, this tv can still be better than 98% of all other televisions out there. In general, this OLED is the same exactly quality of panel as LG's 2019 and 2020 OLED lineup (B9/C9/E9/G9, BX/CX/GX). What would considered a small disappointment is that the B-series is operating with the least powerful image processor, and where you would notice that is when you are viewing regular television content, like cable television. Content that is not 4K, and is compressed video, the image processor tries to upscale and clean-up the image. And this tv may not do that good of a job. The way I see it, that's not what you bought a television like this for. If your cable company has muddy looking compressed 720p video, there's nothing you can do about that. This tv is meant for 4K content. And right now, due to many people staying home and being on the internet, services like Netflix may be limiting their bandwidth and not delivering full 4K streaming content. But eventually they will increase the video quality in those apps. This tv is meant for 4K Ultra HD blu-ray, and having a genuine REAL home theater setup with real surround speakers (and ideally Dolby Atmos speaker setup, since this tv can output that). Buying this television will probably start pushing you in the direction of trying to research and build your home theater speaker system. Once you realize you have a tv that looks almost as stunning as a well-lit theater screen, you will want to watch movies in a low-light environment, and you'll want terrific sound. For alot of people, they don't want to go to theaters anymore, and having this television will mean you won't have to compromise much on watching movies at home. And lastly, and the one that I based my purchasing decision on, it video games. We're at a point where buying a high-end computer monitor simply doesn't make any sense. Because there is no computer monitor that has all the features that this television has. If this television has a "weak" feature, it would be its HDR. Simply because it cannot deliver as much peak brightness as the next model series (C-series). But, if you watch TV in a low-light environment, that's not that big of a deal. But it is future-proof to do everything you would ask from future video game consoles and PC gaming. -It has low-latency mode, however unlike other LCD televisions (and Samsung QLEDs) an OLED does not sacrifice visual quality in order to reach that low-latency mode. This is quite huge, because other TV may have brighter HDR, but they lose that quality when you are playing in low-latency mode. -It has four HDMI 2.1 ports. And, believe it or not, these 2019 LG OLED actually have better HDMI 2.1 ports than the 2020 OLEDs. The B9 has four HDMI 2.1 ports, the 2020 BX only has two HDMI 2.1 ports. The 2020 OLEDs, their ports have a max bandwidth of 40.1 Gbps, whereas this 2019 model has 48 Gbps bandwidth in all of their ports. This shouldn't be a problem, either way. But it doesn't hurt that the 2019 has the fullest possible bandwidth under the HDMI 2.1 spec. -And WHY is that important? Because HDMI 2.1 is how you are going to be able to achieve 4K content with HDR and 120fps, and it can be at a Variable Refresh Rate (VRR) AND, this television has received a firmware update to make it G-Sync Compatible. This is what made me chose to spend money on this television over spending money on a "high-end" computer monitor. This TV will be able to handle the Gaming PC that I will be building in the future when the newest, most powerful nVidia video card comes out. That's what the G-Sync compatibility is for. The newest video card will come with an HDMI 2.1 port. The upcoming PS5 and Xbox Series X will also come with HDMI 2.1 ports. Doubtful they will ever play games at 120 fps, however if they dip below 60fps, the VRR will help prevent it from having stutter. This television will be able to handle everything piece of gaming tech that I will use within the next 5 to 10 years. With picture quality that is almost unbeatable. I know that you will see a cheap "4K TV" on sale for $300-$400 this Christmas, and most people will not want to get close to the $1,000+ level. I promise you that this tv is worth the extra money for something that you use every day. These pictures that I took off of my 3 year old smartphone do not do it justice. I had the store's flash drive that had manufacturer demo videos (you can find those online and download to your own flash drive). And my goodness, some of those videos are simply amazing. Especially that white cathedral. That is when you realize that the only thing holding back this television is genuine high-framerate, high-bitrate 4K content to actually show you what this thing could do.

First off, if you’re debating whether to splurge on an OLED vs LED 4K, buy the OLED. Sorry for the length of this review, but I put a lot of effort into finding the right TV, and hope this helps someone else.. So, I wanted to upgrade my Sony 1080p tv from around 2015 and originally bought a middle of the line LG 4K and was very excited for it. However, after just a few days of use it became very apparent that there is a reason pricing varies so much for 4K TVs, you really get what you pay for in terms of motion tracking, color accuracy, refresh rate etc., and I think these factors all become more apparent on a 4K tv than they were on older 1080p TVs as there are more pixels to show shortcomings. With this new knowledge, I spent an hour at the store with a great rep discussing options and essentially determined to get a satisfactory TV for me, I’d be looking at the highest end LED 4K from the likes of Sony (or maybe LG nanocell) for around 900-1000 bucks, OR I splurge a bit and pay 1299 for an LG OLED, at which point the screen tech makes up for LGs inferior guts compared to Sony (there’s a reason Sony OLED is much more expensive) with theoretically infinite refresh rates in both. End of the day I figured I should buy the newest tech and went OLED and have 0 regrets. Seeing a screen that can produce true black is just beautiful to witness. Heck, even loading Netflix is gorgeous with the deep black background. Word to the wise, if you’re new to 4K tech there is a learning curve in getting the picture settings right, and making sure your media devices are out putting the correct resolutions etc. My advice is set devices to auto resolution and don’t force it to always output HDR. Then use the LGs “HDR effect” picture mode for non HDR content, and the LG will automatically change its picture setting when you do play true HDR content (either HDR10 which will say “HDR” or Dolby Visual). Also, make sure you upgrade your Netflix to Ultra HD, this took me longer to realize I needed to do than I am proud of...wondered why Netflix wouldn’t give me HDR content ha. For sports use the sports picture mode, but turn down the coolness for my liking. The game mode is nice but crank the sharpness and color up imo. Oh IMPORTANT NOTE FOR SPORTS MODE, fast moving balls such as footballs etc tend to kind of “ghost” out on OLED TVs and become very light on the screen. This annoyed the heck out of me and the only remedy is TURN OFF TRUE MOTION, this greatly helps but does not fully fix it. From my understanding this is where the more expensive Sony OLEDs justify their price. Their motion tracking is insanely predictive and prevents this kind of effect, but is it worth the extra 700 bucks? You decide, but to me, no. One last note, if you do splurge on this TV, watch a HDR nature documentary (such as Our Planet) in complete darkness one night, you’ll thank me later. Happy holidays and great shopping everyone!

The best tv I’ve ever owned in my life. Lg and oled tech is for sure leading the way for tvs and runs perfectly with Xbox series x and ps5 also supports all features such as 120hrtz, and hdmi 2.1

Easy to install. Simple set up. My six year old did all of the remote set up. An in store purchase. I browsed for a good half hour and then had to holler out “I’m ready for some help with TVs” breaking up an employee gathering. Sorry not sorry! The associate answered all of my questions and was knowledgeable. I did blow my budget of keeping it under $500 and all of my research for not. But the picture quality was, By far, more superior than any in the store. I did stay with the screen size I had planned. I was surprised at how thin the tv was upon opening the box! Didn’t even notice at the store. It was pricy but i seem to buy TVs every ten years...so...perhaps worth the splurge. I did get a mini polk sound bar which is best for my small living room. My 6 yo nephew loves the new tv and we enjoy spending some evenings watching together. One month in, I have no regrets.

Got this during the Black Friday Sale to replace a Samsung that crapped out. This is my second OLED and it does not disappoint. Picture quality, contrast, and blacks makes this tv stand out from a traditional LED, and it handles motion flawlessly. I also appreciate off angle viewing on this tv, no wash out at all or degradation of the picture even at a severe angle. I would have preferred to go larger, but the budget wasn’t there.... could have gone larger with a regular LED tv.... but sacrificed size for quality.... and I’d DOJ it again. You can’t go wrong with this tv

I purchased the LG B9 OLED in September it is the best TV I ever had I'm coming from a Samsung q7fn you won't regret it and for only $1400 to $1600 it's the best and last tv you will ever need and don't worry it's bright enough for a bright room and it shines in a dark room.

Such a great TV, picture, connectivity, look, design. Processing power is fast - making the built in apps so effective, crisp and easy to load. My only critique is the Remote not a huge fan of it - including the pointer. I think LG should rethink how they can make that much more user friendly.

Never had an OLED until now . Boy let me tell you this is the best television I ever had . No regrets. Beautiful color , perfect black levels and fast refresh rate for my competitive gaming ! Love it !

so impressed with LG and this OLED! So much bang for your buck! The picture quality is amazing and the features that they packed into it, especially if you are a gamer looking to do some 4K 120hz. This tv will go the distance for me, for years to come!

I was hesitant to spend this much money on a TV. The reason I pulled the trigger was because I believe that OLED displays are the best. This TV was worth every cent. I've had this TV for over a year. The picture quality is stunning. If you are thinking of buying a OLED TV, you cannot go wrong with this one. This TV is loaded with smart features. I use it with an Apple TV 4K and a PS4 Pro. I bought this TV for my bedroom and 55" is perfect for a bedroom. I highly recommend spending the extra money, if you can, to get a bigger size if you plan on putting this in a living room. Also, spend the money on a decent sound bar! A good TV is no good without a sound bar.

The picture on this LG TV is so incredible! 4kUHD OLED technology is breathtaking and has to be seen to be believed. We'll being staying home for a while!

Great picture and features for the price point. Airplay on their base model OLED is a great deal compared to other competitors which only have airplay on their top line models. A quick response time when using the built in apps which make for a seamless experience when watching streaming services like Netflix.

Wonderful TV; awesome picture. Blacks blacker, colors emerge dur to full backlight

The TV is fantastic! The remote cost LG 2 Stars! Dear Purchaser: If Accessability isn’t an issue for you, and if you don’t watch old Prime shows in standard format, the remote may not be an issue for you. The sound system is incredible! When the tv scans the room to determine the optimal sound settings (based on the tv placement within the room), it didn’t seem possible that the sound would change. Holy Cow!!! Now I rarely keep the volume above 10! The sound quality is beyond expectations! Sorry Samsung, they kicked your butt on sound. The picture quality and the depth of the color black will ruin you for all other tv’s (Sorry again Samsung.)! We bought this tv for our bedroom because I’m having vision issues. But now we watch almost all tv in our room! The huge l, expensive and curved tv downstairs is barely touched anymore. Now to my issues LG: #1. The remote doesn’t meet my needs. You lose 2 whole stars LG! Why? Here goes! a. The Play & pause button should be a single toggle! Plus, they’re so small I almost always hit the wrong option. b. Why leave off the fast forward and rewind buttons?!?! Terrible design choice!!!! I am searching for an alternative remote just for this single issue! Why!?! It’s a ton of trouble to use the apps dedicated screen buttons. The left /right options on the circle do nothing but move the selection within most of my (old purchased) Prime shows. Ugh! c. Where are the +10 or -15 buttons!?!? Those are the standard “Oops! Went too far past the crappy, annoying commercials!” Buttons! d. Closed caption access should be on the remote as a toggle on/off option. I use this more than you know and accessing CC takes 4-5 steps now, see photos. Plus it doesn’t control the CC setting in the app. Seems to me that accessibility should be a priority, not an afterthought. Bam! Bye-Bye 1 Star for this issue. e. Why can’t we program our own favorite apps? f. Quck Access=Quickly Disappointed! Doesn’t work. g. Voice!?!?! It’s made for people with home voice-control systems but not for voice-controlling the actual tv itself. Like others, I’d prefer not to have home systems that can be hacked for safety & personal privacy. But if voice could control volume, CC, pause, play, FF, RW... that would help you regain your lost stars! #2. I really miss the apps available on my old Samsung model, especially Travel Channel. I may not have purchased this LG had I known it wouldn’t include the apps available within my Samsung TVs.

Beyond Happy with TV and Price as Well. Worth Every Penny. Save Money and get this one Asap. Thank me Later

So far no complaints. One concern is burn in. But this tv is so much better then aby LCD tv the viewing angles are phenomenal the black levels are absolutely incredible. And HDMI 2.1 is a plus as well. Great tv well worth the money.

Love my new lg oled 55 in tv. Want another for bedroom

The only complaint that I have is that it shows reflections from the windows and from the lamps that I have in the living room

Recently picked up this TV after my 3 year old Samsung died. Moving from an edge lit LED screen to an OLED is a pretty stark difference. My previous Samsung (KS8000 series) had pretty great picture quality. The LG B9 is definitely a step up. First since it's OLED you get actual true black color. For those unaware of the difference LED and QLED (which is just a marketing term) both use a back light or edge light to light up the screen. OLEDs are different. They don't have back lights. The actual pixels light up. That's kind of a simplification but it gets the point across. So what does that mean for you? When you watch something that has dark black areas on an LED/QLED the back or edge light dims so that it looks darker but you can still see some of the light just by the nature of having a back or edge light. On an OLED the pixels actually turn off and you get real black. This results in great contrast without any of the side effects of light dimming. OLEDs also have great viewing angles so if you find yourself watching your TV from the side or not directly in front then you should consider an OLED since they don't have that noticeable color and brightness shifting. There are newer LED/QLED models that have better viewing angles but they sacrifice contrast ratio for it. It also typically available on higher end sets that maybe the same price or more than an OLED so more of personal preference decision. Visuals wise the B9 offers a great picture with excellent color, contrast, brightness, detail and viewing angles. HDR content looks pretty amazing on this TV. I thought it looked great on my Samsung but this OLED is definitely a step up. The infinite contrast and no backlight get rid of some of my annoyances with watching HDR on my previous TV. The TV gets bright enough for me but LED/QLED does get brighter. That may or may not be good depending your viewing environment. Also, this set displays Dolby Vision while my previous TV only did HDR10. I give Dolby Vision the edge from some viewing of both. The variable metadata seems to help more in dark scenes compared to HDR10. The speakers are pretty decent. To me it sounds like the mid and highs are boosted a bit but it's not annoying. The bass is ok. I would say the speakers are okay for the average person but a sound bar or something else would be better for audio enthusiasts. I don't use the smart features a lot since I have an Apple TV 4K for that stuff but they seem pretty serviceable. The magic remote is kind of meh but you don't have to use like a wii remote so not drawback. This OLED also has HDMI 2.1 which supports eARC (for pass through of Dolby Atmos/TrueHD and DTS HD), HDMI variable refresh rate (Xbox 1X can use this I believe) and automatic gaming mode. So it should be good for the next couple of years. For gamers, I don't think the B9 will getting upgraded to be G-SYNC compatible. If that's what you are looking for then have to step up to C9. Now on the negative side OLEDs do have the potential for burn in. Each generation has been getting better about this but it can still be a concern. There's new tech built into the TV to mitigate the potential for it but it's still there. I don't usually get a warranty for my things since my credit card adds a year to manufacturer's warranty but I got an extended one for this TV just for piece of mind. There's a website called Rtings that has been doing burn in test if you want to check it out. Their test are a bit reassuring in that it takes a decent effort to get burn in, at least on their sets. Overall, at the moment OLEDs are probably the best picture quality you can get. LED/QLED sets aren't slouches at all but they still have issues just do to the nature of the technology needing back or edge lights. This is especially prevalent now that we are getting more stuff in HDR. While OLED has the drawback of the potential for burn in I would say it is still worth it and do not regret my purchase.

See photos I attached. This TV is visually marketing throughout the site and in Magnolia falsely showing a different TV that the form factor of the actual BP. The back is thicker to the ends for the bottom thicker portion. This is a big deal to me. I would return it if it weren't for how heavy it is. This is the second time I purchased a product at over $1,000 purchase price that was clearly falsely advertised and they didn't seem to care