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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 129 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality of the 65” Class 80 Series QNED 4K UHD Smart webOS TV (2024). They are impressed with the clarity and brightness of the picture. Customers also appreciate the great color and detail of the TV. Overall, customers are very happy with the quality of this TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 129 reviews
  • Rated 5 out of 5 stars

    Vibrant colors and ease of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG QNED technology is amazingly vibrant in active colors. The choice was well facilitated by the amazing colors on the display TV in the store. Installation was a breeze. Follow directions. Once the TV is installed it is a pleasure to use. The menus are easy to use and intuitive and the remote with integrated mouse pointer makes controlling the TV simple and direct. I’m using it mostly for Youtube for news and space exploration and nature videos. Made it show the best colors possible and I am happy with its performance. At this price point and size it is a good choice for the cost and quality conscious person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QNED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Took me a while to learn the functions of it since I’ve had Samsung tvs for 20 years but trusting the sales guy at the store and making the switch to the LG was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this LG TV for a few days now and couldn’t be happier. The picture quality is outstanding and vibrant colors, Sound quality is surprisingly good for built-in speakers, though I paired it with a soundbar for a fuller experience. Overall, great value for the price and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID CHOICE .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv at a great price for the size and quality of LG ... ENJOY this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv its sound its colors everything excellent I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look for a TV and We are happy with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 65” Class 80 Series QNED 4K UHD TV has completely transformed my entertainment setup. The picture quality is stunning with vibrant colors and deep blacks, thanks to the QNED display. Sound quality is surprisingly good, but adding a soundbar takes it to the next level. The webOS interface is smooth and easy to navigate. The sleek design and easy setup make it a perfect addition to any living room. Overall, a fantastic TV for anyone looking to upgrade their viewing experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out in my bedroom two years ago, so I finally decided to replace it. Let me just say the 65 in. is absolutely amazing. It is as thin as an iPhone and produces no heat! I have a Samsung oled and this one seems to beat that one out! It has all the apps! Watching sports game is super crisp. The sound is respectable considering how thin the tv is. I don't need any additional speakers. If you don't have cable this is the tv to get because of the amount of apps you have access to. I would recommend this tv anyone looking to add a wow factor to their living room for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good, but Not Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks & sound good, but keeps lagging. It’s a good TV, but I wish I would’ve exchanged it for a Samsung. I love my Samsung!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV failed, LG warranty is an absolute nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome TV for the momey, while it worked. But it stopped working after only 10 months and LG support has been a nightmare to deal with. The first problem was it would suddenly cut off and I would have to unplug it and plug it back in to turn it on (9/28). Then horizontal lines started showing in the upper 3 inches of the screen (10/1). At this point I contact LG through chat, thought I was set up, but they said 'disconnected' and never set anything up. So I called back 10/11 after not hearing anything and they set up another appt scheduled for 10/14. Between 10/11 and 10/14 the TV picture stopped working entirely and only puts out audio. So now I have a non functioning living room TV. 10/14 comes around and I never heard anything, so I called back on 10/15 and they couldnt get a hold of their tech, so they assigned another one, due out by the 18th. 18th comes around and nothing, so I call back on the 20th and a supervisor says they will call me back that day once they find a service tech or available option. But they never called back either, so I called again today the 21st, now they said its been forwarded to VOC or soemthing (I couldnt understand them) and I would hear back in 24-48 hours. Im sure I will this time.... At this point im pretty sure LG is going to ignore me until its warranty period is up despite all my attempts at getting this problem resolved.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zachary. Thank you for sharing your experience with the LG TV (65QNED80TUC) model. We understand your concern about dealing with multiple issues and delays in support. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience. To troubleshoot the issue, we recommend trying a factory reset if you haven't already. This can sometimes resolve performance issues. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. If the problem persists, please send us a private message on social media @LGUSSupport. We're committed to ensuring you receive the assistance you need, and we will do our best to expedite the resolution process for you.

      We truly appreciate your patience, and we look forward to helping you get this resolved. ^Juvy LG

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially purchased this TV, my expectations were not particularly high. However, after using it, I am truly amazed by the picture quality it delivers. The clarity and detail are exceptional, far surpassing my initial assumptions. This experience has thoroughly impressed me, and I am pleased with my purchase. This TV has certainly exceeded my expectations, providing an outstanding viewing experience that I would highly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    LG QNED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and brightness on this TV is amazing. Really satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and detail! Works perfect for all our streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QNED80 combines Quantum Dot and NanoCell technologies, delivering bright, vivid colors and a wide color gamut. The a7 AI Processor Gen6 enhances visuals, optimizing picture quality based on content type. Features like Dimming Pro and HDR10 support contribute to deep blacks and dynamic contrast, making it suitable for both bright and dimly lit rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" 80 Series TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this LG TV for over a month and are very happy with both picture and sound quality. The sales person at Best Buy was knowledgeable and professional and helped us select the TV. Overall, the TV is a good value for the price and I recommend buying from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do your homework before you buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I swapped this one out for the Samsung they sold me. Thomas sold me an incompatible sound bar and really didn’t care what he sold me. Installation was a nightmare but Ryane was very apologetic and helpful when installing the new one. Product aside, You have to beg people to do their job at this place. It took over two hours for them to figure out a return and re-install. The managers looked glazed and also didn’t help with a rapid return.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Crisp colors Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great in family room. Fits like a dream come true. The salesperson who helped me was wonderful, was able to direct me to the new age of wi-fi from plasma. Size was perfect as he suggested. My prior TV had a beautiful picture which was over 15 years old which was hard to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I was expecting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming for my ps5, since I wasn’t on the budget to get something more expensive, but this one would be great if anybody is looking for a tv that can hold online gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV and I couldn't be more pleased! The picture quality is stunning with vibrant colors and deep contrast make movies and shows look incredible!

    I would recommend this to a friend
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