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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 352 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 65" Class LED SJ8500 Series 4K UHD TV for its exceptional picture quality, user-friendly interface, and affordable price. Many customers rave about the stunning picture quality, with comments like "Picture quality is above and beyond." The easy setup process is also widely appreciated, making it a hassle-free experience for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 352 reviews
  • Pros mentioned:
    Magic remote, Price

    Rated 5 out of 5 stars

    So happy with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks amazing and I am very happy with it. The interfaces are user friendly and I love the remote with quick access to Amazon, Netflix, Hulu! Never thought I’d purchase a big screen Tv with this price tag but I love the look of it in my home and because it is mounted I can see it from different areas in my home. I was also able to get it $300 cheaper because of the pre-Black Friday deals!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond belief I am absolutely amazed at how well the picture is. The overall and set up was great as well except for setting up the Direct TV. Fortunately was able to schedule Direct TV for the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this TV. May not be the best rated TV but given the price I cannot be any happier. Great sound and features. Picture is fairly good too. I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Hdr

    Rated 2 out of 5 stars

    Looks great on non dark scenes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good with dark scenes. Contrast really suffers. I even calibrated with a couple different softwares. Local dimming is quite horrible. I honestly believed I had a defective unit until I saw the same results on Rtings website. The tv that was supposed to be replaced by this, has better blacks and it doesn’t even have local dimming. I took it back due to bad blacks and bad light bleed even when using local dimming. I mostly watch tv at night and this was super distracting. Especially considering this isn’t cheap. HDR didn’t look well. On the pictures I added, the top is the LG and bottom is my old 1080p. Top right corner shows light bleed at where there should be a Black horizontal bar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. We were thinking about a 70” UHD 4K but saw the difference in picture quality between the Super UHD 4K and I’m so happy with the decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to set up. Great connectivity like Netflix Amazon hulu Google play and more.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase..TV has vivid colors making movie watching unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a 75" LG TV and was so impressed by it that I bought this 65". The 4K Super UHD is mind blowing. The internal speaker is loud and crisp. The LG WebOS and remote are fantastic! This TV is so good its turning me into a couch potato!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for a new house, hung it up in my mancave, and within 2 weeks my wifes cousin found a reason to move into my mancave and take up residence on the couch for the last 4 months. I mean... 65” Super UHD!!! Can you blame him?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television the colors are brilliant edge to edge Everything you could want in a television this TV has The HDR is tremendous very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its beautiful colors and sound are amazing. Its capabilities are really a way to ease my tv experience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade my 55 inch Samsung when Best Buy put this on sale for 1299 and offered 24 months 0% let me say I am VERY glad I did! Geek Squad delivered free of charge, after about 30 minutes or so of assembly and set up my anxiety was finally relieved when I pressed the power button. Seamless set up, connectivity, etc. I did some minor tweaks on the color settings, connected my Bose 321 system via optical audio, connected 4K Apple TV and made some settings adjustments on that as well, Netflix 4K plan was included free for one month as well as SLING TV ( which I won't use as I am a Directv NOW customer ). Streaming on the Apple 4K is amazing regardless if the stream is not a 4K stream, Netflix 4K service is incredible and worth the extra $4.00 a month uncharge from their regular HD plan. I decided not to add the warranty due to price so I hope I will not have to worry about it, both my Samsung televisions are 5+ years old and I never had any issues so lets see if LG can live up to the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Magic remote, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. We have had many in the past, in general, LG is our goto, but this is the best one thus far. Love the picture and sound quality. Takes a little patience learning the options, but very user friendly once you get the hang of things. The 'magic remote' is a great feature too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skip this for the SK9500 model upgrade or another

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Jump to the 3rd paragraph AND very bottom for the meat and potatoes) I own a 55 inch LG 3D Smart Tv back from 2012 (which after 2016, there were no more 3D tvs if that's your thing). We still love that tv to this day and the picture quality and etc is great for it's time as well as the 3D quality is a 10 out of 10. With this being said, me and my wife REALLY wanted to support this 65 inch tv, but ultimately we returned it a week later for a Sony 900e. We needed a 65 inch for gaming, movies, regular tv, and etc. It was the 12ms input lag for gaming that also pushed us towards this tv for online competitive playing which we do a lot of when we do play. I spent over 2 months daily reading and watching videos online as well as visiting the store to see it in person and was sold. The whole IPS vs VA panel issue wasn't even much of a factor in terms of annoyance (we need wide viewing angles in our living room). I knew about the black levels issue with HDR/Dolby Vision content, but I figured the reviews were blowing it out of proportion and it can't be worse than our LG 3D TV (meaning it HAS to be better being this is a Nano Cell TV). I was wrong, it was a deal breaker, and my wife even agreed lol! Pros: - The tv is a looker and will look great in your home! - The Web OS 3.5 system is super fast with a great layout. - The ability to play Dolby Vision content was one of the reasons why I chose this tv over other brands for the price point. Honestly, if you don't have the money for a top tier tv at 65 inches (which gets very pricey very quickly at that size), you don't need Dolby Vision if a tv can do HDR "BETTER" than Dolby Vision (hello Sony 900e). - The wide color gamut with the Nano Cell made colors pop and looks amazing! - The IPS panel (in-plane switching) did it's job to keep the colors accurate at wide viewing angles in our living room for guests. - Great price for what you get especially at the sale prices CONS CONS CONS, DEALBREAKER CONS! Disclaimer: You WON'T be able to see these issues in the store while the tvs are in store mode! - Local Dimming banding issue. (See the picture I posted as example) WARNING: You won't see this issue in the store! This was the MAIN REASON why we returned this tv (for the Sony 900e. When you watch 4K HDR/Dolby Vision content (even regular tv and etc), any dark scenes show big white columns on the screen as well as the edge lit lights in the 4 corners of the tv, and this DISTRACTS, ANNOYS, and RUINS the viewing experience, even when trying HARD to overlook it. YouTube 4k tv light banding and local dimming issues. AVOID Edge Lit Local Dimming with a PASSION shy of MAYBE the Sony 930e that has a special dual edge lit local dimming VA panel (another topic). - (You MIGHT be able to see this in the store if the employees let you lol, MAYBE, but look at my pictures for that example) The lack of deep black levels and this one issue hurts the viewing experience. Again, we have a 55 inch LG 3D TV that we love that has this issue, so we tried to overlook it, but with the 4K quality content, it's a lot more apparent despite us still LOVING out 3D LG TV. The reason why OLED has all the hype is the realistic deep black levels allows the other colors to pop and etc. IT MAKES A BIG DIFFERENCE IN YOUR VIEWING EXPERIENCE....believe the internet videos and reviews. Blacks look gray and you can't see shadow detail. Any LCD 4K TV with FALD (FULL LOCAL ARRAY DIMMING) should virtually solve this problem (i.e. TCL P605, Vizio M or P Series, and Sony 900e and up models). Bottom line: I STRONGLY suggest investing in the Sony 900e since they're on sale to make room for the new 900F model if you want the BEST PICTURE QUALITY FOR THE MONEY to cover gaming and input lag, movies, HDR content, regular tv use (i.e. DirecTV, Xfinity, etc), and app options. If this tv (LG SJ8500 not the Sony 900e) didn't have the light banding issue and lacked deep blacks, it would be a perfect 5 out of 5. If you must have a LCD LG TV instead of their OLEDs, I STRONGLY SUGGEST WAITING FOR THE SK9500 models dropping later this year (2018) that will have "FALD (Full Array Local Dimming)" that should fix the light banding and deep black issues. Also, DON'T GET CAUGHT UP ON THE DOLBY VISION DEAL LIKE I DID. I just HAD to have Dolby Vision at all costs at the sacrifice of more important issues such as picture quality ironically. Besides the obvious technical aspects, all Dolby Vision really does is make the 4K HDR content brighter and more contrast, especially if your tv doesn't get bright (and brightness is needed for darker HDR content). Brightness is even an issue for OLED and THIS IS WHERE LCD IS BETTER (in terms of brightness). We went with the Sony 900e because it does HDR content BETTER than Most tvs that can play Dolby Vision. On the Sony 900e, the HDR content is "brighter" and "more color contrast detail" than Dolby Vision on most/all sets shy of OLED and even THIS is debatable (IT'S THAT CLOSE). In the end, that's all you care about. On the content side, there's no license fees with HDR vs Dolby Vision, so this mean more content. Look at all the 4K DVDs in the store....99% of them are HDR and NOT Dolby Vision. IF YOU MUST HAVE DOLBY VISION, Get a TCL P605, Vizio M or P Series, or Sony 930E, 940, or go any OLEDs (they all have Dolby Vision support). Sony has new models out now so you could also get a Sony 900F that is virtually the equivalent to the 900e with a few upgrades but nothing significant according to reviews. Recommendations: If you're going OLED, you more than likely wouldn't be reading this in the first place, so with that being said, I will only recommend LCD tvs below that will give you a GREAT picture quality with FALD (Full Array Local Dimming) and option set for your money in order of best to worst. With this being said, the reviews don't lie. The Sony 900e will give you the BEST picture quality for the money, especially with them being on sale for the new models out now (i.e. 900F). BUDGET: 55 inches only: TCL P605 55-65+ inches: Sony 900e, Sony 900F, Sony 930e, Sony 940e, Vizio P Series (why does Best Buy not sell this model????), Vizio M Series

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Easy setup, Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this T.V.. The color is perfect, picture is awesome, the set up was easy the only problem is I cant just stay home and watch it all the time. Always have good luck with LG products.This is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Great price great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice colors my fist 4k tv and I'm happy with it in my opinion way better then the Sony bravia that they were offering me for the same price but lg had better options and specs well worth the savings

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Brilliant Colours, Deep Blacks, Greys Not So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the top, I want to say that I am extremely happy with this purchase. Despite it's flaws, it's an excellent mid-range 4K set with brilliant colours, deep dark blacks and an absolutely amazing Harmon-Kardon sound system (the sound system on the tele sounds better than my 1100w Sony receiver). Where things start falling apart, however, is in the way the set handles grays: when grays are present on the screen, most specifically where full screen grays are concerned, it looks less like colour shading and more like lightbleed and in a darkened room, it's a bit distracting. That's really my only complaint with this set. Everything else is all I could ask for: 4K games with my Xbox One X look phenomenal, my Shield TV (albeit only at 1080p as it's routed through my Sony which doesn't handle 4K passthrough properly) looks amazing and 4K movies are just simply stunning. So far, this set has been able to handle everything I've thrown at it with no challenge at all. I've even been impressed with the WebOS on the set and that says something because I do NOT like smart televisions. This one, however, has won me over.

    I would recommend this to a friend
  • Pros mentioned:
    Magic remote, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, it has a great picture at 1080P and 4K content looks amazing (wish there was more 4K content to use/purchase).. The remote is fun and easy to use with the little mouse cursor it has. The apps on the TV are some of the best I've seen and it appears it has the option to download more from LG's app store which is nice. Speakers are okay, although I would recommend the purchase of a soundbar/surround system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Beautiful tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this tv so far. It has a great picture, was very easy to set up, and was very easy to update as well. The one thing to note is that the screen is very shiny and will pick up the starburst from a light at the right angle or reflection from a window when it is bright outside.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Magic remote, Picture quality

    Rated 5 out of 5 stars

    Breathtaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture easy set up great features easy to use remote

    I would recommend this to a friend
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