Customers are positive about the ease of use, Blu-ray playback capabilities, and the compact size of the 6x External Blu-ray Disc Double-Layer DVD±RW/CD-RW Drive. Many also appreciate the affordable price. However, some customers reported issues with compatibility and the included software, while others found the noise level to be occasionally excessive. Overall, the positive feedback on performance and ease of use outweighs the negative comments.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
Pros mentioned:
Blu-ray playback
Rated 3 out of 5 stars
Great other than not getting 4k playback
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want to use it to play 4k on your PC, be sure to check out the compatibility listed on the cyberlink website. Not only am I considered a technical person but my PC is 6 months old and I could not get 4k playback. Im running Win 11 and all my drivers are up to date. I even updated the Cyberlink to the newest version. Only very few motherboards are supported, and you must have an Intel Video card to enable Intel SGX. I have an NVIDIA video card and even looked through my BIOS to see if Intel SGX was an option and it wasnt. So if you have an AMD or NVIDIA video card, forget it. (I will note I did not test out 4k to my TV)
Minus the whole 4k issue, I was able to play regular bluray movies, and do what I bought this specifically for, rip audio cds to my computer, as well as play old cd/dvd rom games.
This does come with a program that will tell you if your computer is compatible with 4k/3D/Bluray playback which i thought was nice! It also comes with an older version of a media player/burning program.
Ultimately, this 4k burner is more expensive than the regular LG Bluray burner and I couldnt get 4k playback, so I returned this and purchased the regular LG Bluray Burner.
No, I would not recommend this to a friend
Pros mentioned:
Blu-ray playback, Ease of use, Price
Rated 5 out of 5 stars
Plug & play to burn Blu-ray discs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent burner and player. Needed a drive capable of turning Blu-Ray discs and this filled the bill. works well, small, compact, lightweight, priced right and is plug and play. Only needed Blu-Ray software which I already had. Would buy again.
I would recommend this to a friend
Pros mentioned:
Blu-ray playback, Size
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Good looking and quality player
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This slim, sleek looking player will not only play blu rays, but 4kuhd blurays as well. It comes with software to set it up and play all the formats you want. You might have to tinker with the software a little bit by downloading another driver for full 4k uhd support, but that's easy enough. If you want to play 4kuhd, then you will need an Intel chip at the moment since AMD does not pay for that function form Intel yet. It runs very quietly, the only sound is on the initial startup when loading a disc,. then it is silent.
I would recommend this to a friend
Cons mentioned:
Software
Rated 5 out of 5 stars
Good drive for burnign/playing Blu-ray discs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This drive performed as expected for playing Blu-ray discs and for burning video data to it. It will also burn/play DVDs. It took about 20 minutes to burn 7 GB to a BD-R disc, which is not bad if you don't do a lot of burning. Burning a video to DVD or Blu-ray discs provides a data disk, which does not have the play back features of a Blu-ray or DVD movie that you purchase, so some play back features are not available. My AV system Blu-ray player does support playing data discs but some players might not. The connection cable provided has two connectors that connect to your computer: one for data and one for power supply. This could be an issue if you are short on USB ports. The LG manual provided on the CyberLink disc was for an earlier product version that had a separate power supply that plugged into an electrical outlet. The paper manual provided did fit the actual LG drive that I purchased. The CyberLink Media Suite software disc that comes as part of the purchase is useful if you don't already have the software needed for burning and playing Blu-ray discs using Windows 10. The only part of this media suite that you need for burning and playback is the Power2Go program. The software is fully functional for 30 days, after which only the most basic functions will work. This is good in that it lets you try out the software before deciding to purchase. I had a previous version of Power2Go, so I was able to upgrade for about $35. The Media Suite software disc is basically a vehicle for selling you software. You will get upgrade notices every time you use the program, which you can ignore if you don't want them. I had done a lot of searching for alternative software but I didn't find anything that had favorable reviews or that was from a safe source for downloading. One so-called free program available from Microsoft's store had a lot of negative reviews including one that pointed out that it was not really free, which probably meant that you would have to purchase after a free trial period. I usually have no problem downl loading and installing software but I had difficulty doing so for the y of Power2Go upgrade. For using Power2Go for burning, I discovered that I could just copy and paste the video file from my computer to the LG drive using File Explorer, though Power2Go provides more options for finishing the disc. I hope that community will share their exerpiences with software for this LG drive. All-in-all, the drive itself appears to function well but I just wish that there were better software available.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was purchased as laptops are no longer manufactured with optical disc drives. I have an extensive collection of DVDs (i.e. Blu Ray HD, Blu Ray UHD and DVDs) and CDs.
This product will play all of these types of DVDs as well as CDs, however, compatible hardware is required for this drive to read the Blu Ray UHD (4K) discs. A laptop or a screen with 4K resolution is necessary to add this capability. The software included with this reader will inform the user if and why specific types of discs can or cannot be read. Overall, this device is very easy to use with the included software. It is recommended to check the manufacturer's specifications to ensure that the reader is compatible with your hardware and operating system. I am running the reader with Windows 11 Home.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 4 out of 5 stars
Super easy to install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This drive added the blu-ray player I couldn't add internally when I had the computer customized when I bought it in November. It was super easy to plug in and install the software and played discs with no problem. I will try it on my laptop at some point which will be nice to have as well.
I would recommend this to a friend
Rated 4 out of 5 stars
Worth the extra investment.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried a couple of sub-$25 units and both had real problems with some DVDs, and one of them NEVER successfully a disc!
This one was more expensive, but it actually works. I wish I'd gotten this one first.
I think the tray is a bit flimsy, and if you're not careful you can get a disk cockeyed which makes if refuse to mount, but I got over that hump -- just pay attention when inserting a disc,
I would recommend this to a friend
Pros mentioned:
Blu-ray playback
Rated 3 out of 5 stars
Doesn't play 4K UHD without paid software!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For those of us who still need an external dvd drive / writer, I recommend this New Upgrade from their previous DVD Writer and basic Blu-Ray reader/writer. However, the 4k UHD feature is void if you don't purchase the proper update software. The Cyberlink software that is included is ONLY a trial version. Back in the day when you purchased a unit like this, the FULL VERSION software was included. My How things have changed...LOL. Oh, btw, don't expect tech support from LG. Thank the Stars for Best Buy Total Tech Support...LOL.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Cons mentioned:
Software
Rated 4 out of 5 stars
LG BluRay burner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This drive / burner seems to work fine. My purpose in buying it was to burn BluRay data discs, to provide archival storage for photographs. I was not able to successfully burn a BD-R using the supplied software. Caveat- I did not contact that software's technical support. I downloaded another software package. I had issues with the current version, but I was able to download an older version and that works fine.
I would recommend this to a friend
Pros mentioned:
Blu-ray playback
Cons mentioned:
Software
Rated 5 out of 5 stars
Great DVD player and burner.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros
Burns and plays DVD and CD.
Plays Blu-Ray movies and movies look great.
Cons
Needs 2 USB connections that are close together.
Wire could be longer.
Software needs a update that you pay for to work.
I would recommend this to a friend
Pros mentioned:
Blu-ray playback
Rated 5 out of 5 stars
Runs DVDs that won't run in my old installed unit
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just recently had a chance to use this little goodie. I'm (slowly) building a new machine which has no optical drive slot, so I bought this unit. It runs beautifully, helping me to transfer files from one machine to the other.
Also, I tested a couple of DVD movies on my old machine with it. Those DVDs refuse to play in my old machine, and I'd thought they were possibly corrupted. They ran perfectly as well. So this new player has passed to critical tests for me.
Very happy with this.
Now I only need to be VERY careful with its tray. It has no noticeable support when it's out, it seems a bit flimsy, and pressing a DVD down into position seems sort of 'reckless'. I trust, tho, the great reviews I've read at various sites with no mention of the trays breaking.
Anyway, thanks LG, I hope to be using this item for a long time.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
Thank you for taking the time to share your detailed product design feedback. ^Jennifer
Pros mentioned:
Performance, Size
Rated 5 out of 5 stars
Great drive.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim drive. Works great. I still use discs and with most laptops not being built with internal drives this is perfect. Comes with software. Well worth it.
I would recommend this to a friend
Rated 4 out of 5 stars
Good But Not Excellent
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would have been 5 stars if not for these 2 caveats.
1. This drive comes with the “TV Connectivity” feature. When it is connected to a smart TV, the picture and video files on a disc can be shown and played on the TV. However the filesystem of a Blu Ray or DVD movie disc does not consist of video files. So such a disc can’t be played on a smart TV.
2. Bundled Cyberlink PowerDVD app will play regular Blu Ray discs but not UHD Blu Ray ones due to Intel deprecating SGX in 11th and 12th generations of Core processors. So the only way to play a UHD Blu Ray disc is to rip its contents to a file first. This isn’t LG’s fault. But somewhere in the product description this should have been stated. If I had known this beforehand, I would have opted to buy LG’s regular Blu Ray drive instead. BTW if you have an older PC, PowerDVD may still play UHD Blu Ray discs.
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good. Could use a longer cord though.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised; use it burn purchased optical discs to my movie server. Only problem is the length of the cord. A bit short and in fact I have to lay the drive on top of my tower when in use. But works like a champ!
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
LG 6x External Blue ray player
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LG 6x External Blue ray player - Does not work with Windows 11. Need different software...Found a free version online...installed it and it works fine.
I would recommend this to a friend
Pros mentioned:
Blu-ray playback
Rated 4 out of 5 stars
LG UHD Blu-ray drive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The LG is an excellent Blu-ray drive/burner. I runs very quiet attached to my laptop. I'm using it to watch both Blu-ray, DVD, and 4K Ultra HD Blu-ray movies.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Noise level
Rated 5 out of 5 stars
DVD External
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price works very good and not a lot of noise. You can downstream a lot of stuff, but you still need a DVD for somethings.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 4 out of 5 stars
Nice add on
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice little player. Compact, easy to connect and store out of the way. Good software included.
I would recommend this to a friend
Rated 5 out of 5 stars
Fast, capable UDH compatible blu ray player/burner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this is a good drive. It is fast, works on both windows and mac computers, and the usb interface works well. The one caveat to know is if you are planning to buy this to play UHD (4K) movies on a PC, you need to check the requirements for UHD playback on PCs. They are very extensive and listed here:
https://www.cyberlink.com/support/faq-content.do?id=19860
Bottom line: the drive can play those disks but your PC probably won't unless it is very high end and recently built.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Noise level
Rated 5 out of 5 stars
LG External Drive
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this because my laptop does not have a drive for playing CDs and other discs.
It works well, but can be a bit loud at times when it is working.