Customers appreciate the 75" Class NanoCell 99 Series LED 8K UHD Smart webOS TV for its stunning picture quality. Many customers rave about the beautiful and sharp images it produces. However, there have been some complaints about damaged screens, with customers reporting defective screens.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Unbelievable Clarity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unbelievable picture clarity. Nanocell 8K is a huge jump from even my LG 4K LED. I suggest using HDMI 2.1 to future proof. I paired this with the PS5 and seeing new detail from my 4K HDR discs. Wisa wireless speaker system connectivity is another huge plus. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing 8k TV!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best TV I have ever owned. I went through several bad TVs from Samsung and even an OLED from LG and finally settled on this beauty.
Picture - Upscaled content from 1080p to 4k is gorgeous. The detail is amazing. Crisp images and the color is second to none. HDR content pops and wow on the brightness, I have the backlight turned to 30 since it is so bright. The is a little bloom but barely noticeable except on scenes like space with stars, etc....
Sound - Much better than your normal tv sound, gets loud with a little bad. Not bad.
Interface - WebOS is the best around.
Loving this TV!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Sold as Excellent but Condition hardly "Good"
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly the product deserves a 5 star, the TV has beautiful sound, picture quality, and design. The problem I have is with the purchase. It took me nearly 2 days to pickup when it was supposed to be ready in an hour. I purchased online, the TV was listed as an Open Box Excellent Condition, however, after getting it home, I do not believe it should have passed for Excellent condition whatsoever! Nor would I have spent $1600 after seeing the tv was already damaged. Upon opening the bubble wrap around the TV, I noticed some heavy dents on the top left frame of TV, a bit ugly but whatever, I can live with it. I head over to the top right frame of TV to remove sticker and see there is a black spot (lack of pixels?) DIRECTLY underneath! The dents are one thing but how can you label something excellent condition when the screen is already going!? Very disappointing especially after a much anticipated two day wait. Would really like to be contacted on this as I would love to keep the TV but do not want to pay 1600 for a very large BRICK.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! the movies, tv shows are awesome! if you are a gamer like me you love it too!!
I would recommend this to a friend
Pros mentioned:
Color
Cons mentioned:
8k content
Rated 5 out of 5 stars
Very Impressive
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had this TV for a week, but I’m very impressed. There is hardly any 8K content right now other than a few YouTube videos (which look amazing!). Still, this TV up-converts 720p, 1080p, & 4K beautifully (480p/SD not as well). This TV has one of the best built-in voice assistants I’ve ever experienced, even better than the LG CX & Nano90 series TVs (yes, I have all 3, though smaller size). You also have the option of using Google Assistant and/or Amazon Alexa through the TV as well if you prefer (same with CX & Nano90). App & 4K support is comparable to the Apple TV 4K streaming box, meaning the majority of these features are built into the TV without the need for a separate streaming box (including a built in Apple TV app that supports 4K Dolby Vision & Dolby Atmos). That being said, the Apple TV 4K streaming box still has a few proprietary features that keep it relevant. This TV supports Dolby Atmos passthrough via the Apple TV streaming box (assuming you have a receiver or soundbar with eArc support), the same as the CX. I mention this because the Nano90 currently does not support Dolby Atmos passthrough via the Apple TV streaming box. As with all Full Array Local Dimming displays, there is potential for blooming/ghosting. I’ve witnessed a bit in testing, but must admit... I have yet to see any watching any actual content. Blacks are impressive, and colors are incredibly vibrant. A friend was watching an 8K YouTube video with me & his jaw hit the floor... he said “it’s like looking out a window!”. Although I prefer to turn most AI features off on the CX & Nano90, I’ve actually been using all of the AI pro automatic picture features on this TV (mostly due to the 8k upscaling). Content is stunning while remaining very natural, no soap opera effect etc... though you could manually adjust settings to achieve that if you prefer. All 4 HDMI ports are 2.1 and indicate they support 4K @ 120hz as well as 8K @ 60hz. I have no way to confirm as there are not currently and pc graphic cards or consoles available yet with HDMI 2.1, but I look very forward to the near future. That being said, both the Xbox One X & PS4 Pro look incredible on all 3 TVs (Nano99, Nano90, & CX), but I honestly do prefer this TV. Compared to other 8K TVs, I feel this is an excellent value. I must commend LG for an excellent product & for allowing such wide compatibility! Thank You, Life’s Good!
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
TV OF THE FUTURE!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
ordered this tv with extremely high expectations, and to say it met them is an absolute understatement. This system is a TV, laptop, and gaming console all in one. Ordering such a large TV was a bit skeptical for me, due to a making such a huge jump in the size from my previous tv, but overall I am extremely impressed with it. The colors are extremely vibrant and it has multiple settings to select from for the view, depending on what the TV is in use for. There is a selection for a movie theatre feel in the lighting/brightness settings and my family and I are huge movie fans. It’s nice to get the feel of a movie theatre screen from the comfort of your own home. We recently watched the most recent Toy Story movie, as well as rewatched American Sniper, and the visuals in both movies were increased tremendously from the TV. Great quality and clear picture for both movies, as well as on my gaming console. Gaming on a large TV can be hard sometimes due to the quality of picture but, this device gives it a completely different feel, as the brightness settings make it easier to see even in a dark toned scene. The set up for the TV was an absolute breeze, as well as connecting it to my WiFi and Cable. The TV has access to every possible streaming service or app, that you can think of. Overall I extremely impressed with this TV and would definitely recommend it to anyone in the market for a new one.
I would recommend this to a friend
Rated 5 out of 5 stars
Impeccable Investment in Tech
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My expectations were incredibly high for this product, and to me it's no surprise that a company like LG could meet and exceed those high expectations. I love everything about this TV, from the upscaling to the user-friendly remote to the portrait display mode. We've always been a family that buys nice electronics, but this one takes the cake. When was the last time you could talk to your remote? Highly recommended. I received this product at a discounted price in exchange for my honest review.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great but not as great as OLEF
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Moving from a LG OLED because of burn in issues. The Nano 99 comes close to OLED but it’s obvious that I was spoiled with The picture quality of OLED. That being said the 99 is a great performer and I can’t complain that it doesn’t stand up to the LG OLED. If you haven’t experienced a calibrated OLED then the 99 would probably be stunning, but for the 99 is good to great and does perform as well as the many great reviews state it does. Personally I will need to give it some time to see if I can tweak it and with calibration improve it.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Wanted to love it, but...
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I normally do not leave reviews for products, and my intent in doing so here has more to do with wanting to share my opinion given the type of viewing I prioritize given the absence of much hands-on information for this set. I would estimate my usage is 25% OTA network TV viewing (less this year thanks to COVID), 30% video games, 30% streaming services, and 15% disc based media. People who use it only to watch blu-ray movies, play video games, have cable, etc. may have very different experiences than I did.
I currently have the top of the line 65" Samsung from 2014, but have been wanting to upgrade to a 75" screen for a while and also take advantage of technology improvements. While I keep hearing burn-in on OLED TVs is not really something to worry about, I have still seen enough reports of it to make me leery of it without spending an extra 20% on top of the price to get the extended warranty.
I saw this TV in the store and thought it looked good, nearly as good as OLED. I tried to research the TV, but there were virtually zero 'professional' reviews of this model available. I found a couple reviews from Australia and a few YouTube video reviews, but nothing from the usual sites that I go to. I watched/read what was available and the opinions seemed to range from not bad (an Australian PC gaming site) to very impressed. I wasn't sure how reputable any of these were given my lack of familiarity with the sites/reviewers. Having said that, the overall consensus seemed to be that it was a great set, and despite my not really wanting 8K it seemed to be the best non-OLED option for me since Samsung doesn't support Dolby Vision and both Samsung and Sony skimp on the HDMI 2.1 ports. So I thought I'd take a chance when it went on sale. Ordered and took delivery of it yesterday - I wanted to love it, but I couldn't.
My first thought when I first turned it on was that the initial grey WebOS setup screen background was not very even. There seemed to be different shades or intensity levels throughout the screen. I attributed this to my eyes or the graphic itself, so I wasn't all that worried. I proceeded with the set up and after it was complete the TV switched to the first channel it found during the channel scan, which is the local CBS affiliate. A college basketball game was on, and the picture looked horrible. It was very blocky, with areas around the players somewhat pixelated and it almost looked like there were "cutouts" around them as they ran up and down the court. The more static portions of the screen did not look very good either. I switched around through channels and saw similar quality on the other channels. Granted, Saturday afternoon is not when the top tier programming efforts are found, but I honestly could not believe how poor the images looked on a $3200+ TV. I went into the settings and tested using the different picture modes to see whether it would improve things or not. I will say that I did see some improvement, but it was still not what I'd expect from a higher priced television.
HD feeds fared a lot better, but I do watch a fair amount of network television and I just could not "un-see" the quality of the OTA broadcasts. I don't know if it was the upscaling algorithm, the fact that it's 8K and thus more/different upscaling is needed than on a 4K set, or if there was actually something wrong with the unit. Regardless, I simply could not justify the cost given my usage patterns. It is being returned and I'm going to stick with my current set, at least for now, and hope that next year we start seeing all manufacturers embrace updated HDMI and HDR standards.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Picture quality
Cons mentioned:
8k content
Rated 5 out of 5 stars
Very Happy Customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's awesome tv 74.5 inches of beauty. Watching things we've watched before and playing games we played before like it was the first time. I know 8k content is lemited I think that will change sooner or later. Till then we can watch how close 4k can upgrade and does look better than 4k. It was pricey but worth every penny. I would take pics of it that won't do it justice you really have to see to it believe it.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is easy to set up and configure. Picture is great and really bright. Blacks are deep and crisp. The built in sound is good and loud enough to fill the room without sounding tinny.
I would recommend this to a friend
Rated 4 out of 5 stars
Good tv but Alexa won’t shut up i hope it’s fixed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice tv but Alexa comes on by itself in the middle of the shows at least once or twice a day even though I have not activated it I don’t know what to do I hope LG looks at my review and help me fix it
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Great TV for beginners!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price. Great picture. Awesome color. Etc. Etc. Etc. Etc
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just upgraded my tv from a high end Sony 4K tv that I have had a few years. Decided to make the leap to 8k as I watch a lot of movies and have purchased a Xbox series X. Beautiful picture! So glad I decided to go with you his tv. It’s definitely worth the money I spent
I would recommend this to a friend
Cons mentioned:
8k content
Rated 5 out of 5 stars
Great TV ! resolution. 4K TV is the way to go.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought of buying an 8K TV first. But I found out 8K broadcasts are not widely available right now but 4K are so the choice is clear and the price is right. But may be in the future I will consider an 8K TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
LG NanoCell 8K TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV set. Fairly intuitive in interface and setup. Sound from TV is very good. I put on a new Samsung surround sound system which really enhanced the experience.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
8k is poppin'!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice TV! Wasn't expecting a whole lot of a difference from my Samsung but this TV blew my mind
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is great. Only downside is colors are not quite as vibrant as with an OLED.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV EVER!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality is amazing, the sound is amazing and I love it all.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Not Recommended!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start by saying......This is NOT a review on Best Buy! They have done everything to rectify my issues that they can possibly so and control. The quality control on this product is terrible. I have seriously gone through FIVE (5) return and exchanges of this TV with issues ranging from, missing pixels, to damaged screen upon arrival, to lines running horizontal through the screen. I also own an LG OLED and it is fantastic! I wanted to future proof with an 8k and decided to give this TV a chance. Unfortunately, I cannot recommend this model. Sorry LG.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette