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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 201 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 86" Class 80 Series QNED 4K UHD Smart webOS TV for its exceptional picture quality, immersive sound, and vibrant colors. They appreciate the large screen size that provides a cinematic viewing experience, as well as the user-friendly remote control and easy setup process. While some mentioned the TV's weight as a potential concern, many found it manageable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 201 reviews
  • Pros mentioned:
    Sound
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit heavier than expected with two people but we also tried to avoid pinching the frame and screen like it says to. So that gave a challenge. Overall it's worth it. Clarity is amazing viewing up close or in angles are great. Minimal glare with shades open. Great sound we never need to go over level 15 it's loud enough when having movie nights with the kids. Easy to navigate with the remote movement and the wheel to scroll. Never knew what a difference it can make. All the features for color and sound and using the 4k on gaming has changed the gaming experience. Everyone has been very impressed wanting one. Internet connection was quick. Set up was even quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Amazing tv quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best purchase I have ever made. Beautiful crisp picture. The sound quality is good too. I don’t use the smart tv aspect though because I have an apple tv connected to it. I highly recommend this tv to anyone looking to purchase a new tv. Perfect for movies, sports and regular everyday tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal remember to get total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at other TV. That are cheaper it comes down to the fact That it’s a good trusted brand also clear picture and excellent size it was perfect for me I love to play video games and. The fact that people are always impressed if the size and the clear picture the fact that it has a web browser that PlayStation and other new systems that are new don’t have available it’s bonus also one thing they failed to explain to me is the Best Buy has a total tech plan that you need to buy before you make the purchase of what ever you buy electronic it will give you. Free setup of your first electronic purchase.that means that the mountain of your TV AND EXTRA INSURANCE will be covered my tv was ordered and on its way when I looked at their website and I called and explained that their sales person failed on telling me this but o well they said sorry but you need to get that before the tv and your TV. Delivery today sorry so get it because it’s a value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, all my TV’s are LG (32”, 55”, 65” and 86”) and they always impress me. The picture quality is amazing in this tv, sports look great, gaming looks great, movies and shows look great, sound quality is great. I think you get the theme here, the TV is GREAT! No complaints.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your kind words, Diva. Should you have any questions or concerns, don't hesitate to reach out to us at anytime. ~Anthony LG

  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and value. The picture and sound is incredit

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV I never knew how much I’d use this TV until I’ve bought it. I’ve used it every day so far so this was way worth it. No problems so far and you can set a time when it turns off automatically incase you fall asleep visa versa incase you need to wake up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased the 86” LG QNED TV. Best Buy delivery was smooth and the product was in pristine condition. The picture is amazing, especially watching sports and when using a next gen console. I will say, for the room I have it in I probably should have went with a 75”… The only reason this isn’t a 5 star rating is that the remote takes a lot to get used to. Otherwise we are very pleased with this product and would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG made me a believer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... I knew I wanted a bigger TV and after making at least 6 trips to Best Buy looking, staying up at night researching, I decided to go with the LG QNED 80 series 86inch!! I am beyond impressed!! All I do is stream Prime Video, HBO max, Sling tv, Netflix and YouTube... This TV is sharp! Blacks are black, color is fantastic and watching 4k videos on YouTube make me feel like I'm the one holding the camera! You will not be disappointed in this TV trust me! As someone who is very picky about what I choose to spend money on I couldn't be happier!! I was skeptical being a samsung user and all but I can guarantee I will be buying LG tvs for other rooms!! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very heavy but well made. Love the quality, have this paired with Visio surround and my living room is a movie theater!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 86inch LG TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! The resolution is amazing. Movie nights are the best now with the 86inch. I have my ps5 connected and it’s a whole new experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has giving my watching experience more than I could have expected! I have two LG OLED tv’s, while not OLED the picture quality is just as perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound,Great ligh can see this TV with all my living room lights on the quilty of the video is beautiful only down fall is the apps to the TV they suck

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, we appreciate your feedback. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback in regards to the applications on your TV, to the rest of our team. ~Anthony LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality. I had the 75 first and i decided to make it bigger and i was afraid to be not the same as the small one. But it's grt

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Buy and Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of LG products and love the look, quality, colorful and practicality of thos television. Great Buy and Price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86 inches Baby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top marks!!! This television is amazing! It's the biggest tv any of my friends have ever seen!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big big big screen lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier wish I’d have pulled the trigger and bought it sooner great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound quality. Looks great up on my wall,

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We couldn't agree more- there are few things that can be more beautiful than a huge 86" QNED LG TV mounted on your living room wall, creating the centerpiece to your entertainment experience. Happy movie night! Should you need support, don't hesitate to contact us: https://www.lg.com/us/support/contact. ^Chris LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. I love it. The picture is great, and it runs very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dopest TV ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is freaking clear and I am glad I got it. I’m not a tech chick but this tv makes me feel like one. The picture quality and sound is excellent. I connected it to my LG speakers and it’s a mind blowing cinematic experience. Anyone who comes into my home says WOW. That’s the after effect I want

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your time in leaving us a review in regards to your TV. We hope you get to enjoy your unit for may years to come! ~Anthony LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ronnies reef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focal point in my basement.Great pic and sound.Friends like it as well.

    I would recommend this to a friend
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