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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 39 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the Escape 2 4G phone's long battery life, ease of use, and bright, clear screen. Many find it simple to operate and the display excellent. However, some users point out that the phone's internal storage capacity is limited. This may require users to utilize an external memory card for additional storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Rated 4 out of 5 stars

    Great first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday present. Appears to be a quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everything was very uncomplicated and I was able to get it to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great entry level smart phone for a younger person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to this type of phone. It has good features although I wish it had more clock options i.e., quick alarm, like my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure he would like it, but it has been a great purchase. Great buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY FIRST SMART PHONE. IT'S WAS EASY TO FIGURE OUT AND I REALLY LIKE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working very good. Just having a phone. It made happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works great.. would definitely recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features that this device has for the price is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, dependable product at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother. She had always had a flip phone with no internet. This is a nice simple phone and she is using it with no problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    flemsy and poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comuter is flemsey and poor quality. Overall disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY LG PHONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a old senior citzen flip phone and wow love the new lg phone with camera and all....even us oldiest can use it...:-)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All Around Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone lags and overheats constantly. Cannot run more than one app at a time without the phone crashing something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy LG anything do not like they freeze and slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great was a gift to my mom who is new to smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Keeping it real, this is a great budget phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read some nice reviews, and just as many 'not nice' reviews of the LG Escape 2. True, it has only 1 GB of RAM. And true, it has only 8 GB storage space (up to 32 GB expandable w/micro SD card). Yet I think some people are forgetting what this phone is - a budget phone! The Escape 2's retail price is $200 (not $400, $500, or $600+) - and if you take it for what it is, you actually get a super phone and great bang for your buck. I've heard people say it's 'sluggish' - Is it the fastest phone I've ever had? No. Is the speed acceptable? Yes, really no issue at all. I typically use my phone for calling people, text, email, and web browsing. If that's what you'll use it for, you will likely be quite happy, and won't have anything to complain about. If on the other hand, you download a million apps/songs'games/etc, this may not be the phone for you. Oh, one more thing - this phone has one of the absolute best display screens I've experienced on a smartphone. So just remember, it's a BUDGET phone, and as such, I think it delivers in flying colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but it is an 8g not a 16g LG does not make this phone in a 16g. Best Buy is false advertising this phone. Better to buy the phone through a phone carrier. I've notified Best Buy about this and they have refused to correct the error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pathetic Battery Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor battery life, batttery drains too quick!

    No, I would not recommend this to a friend
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