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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the immersive experience and large screen of the SIGNATURE 97" Class M3 Series OLED evo 4K UHD Smart webOS TV with Wireless Connectivity (2023) as positive aspects. They appreciate the size and quality of the TV, describing it as "fully immersive" and "remarkable." However, the high price of the TV is a major concern for many customers, with some expressing hesitation or regret about the purchase due to its cost. Additionally, a few customers have mentioned issues with the quality of the TV, describing it as "bad" or "not worth the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Picture quality, Size, Wireless connectivity

    Rated 5 out of 5 stars

    A cinematic experience in the comfort of home!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is simply outstanding! And yes, expensive! However, a Black Friday deal in July made it much more affordable than the typical sale price. The picture quality is what you would expect from a 4K OLED panel, with vibrant colors, deep blacks, and stunning contrast. And the size makes the experience truly cinematic, especially with the myriad picture quality choices such as HDR, Dolby Vision, and HLG. This is an excellent addition to any home, making viewing more immersive than its younger siblings (like the 77” OLED). It’s easy to fall into the trap of binge-watching TV shows and movies. I have this flush-mounted on the wall using the supplied brackets, which is ideal, space-saving, and theater-like. But a stand is available as an option. The third-party installation guys used by Best Buy struggled with mounting it and nearly gave up. But they were eventually able to get it done. It clearly requires a bit of experience and technique to get the mounting right, and they had not mounted this model before. Best Buy scheduling wasn’t the most customer-friendly either. The TV has numerous features and is state-of-the-art for a 2023 model. And they’re all easy to use. The sound quality is excellent, with clear dialogue, rich bass, and immersive surround sound. I enhanced the audio experience by using it in conjunction with an external optical audio system, which further amplifies the sound and adds depth to the viewing experience. The Zero Connect wireless box, a key accessory, worked like a charm with zero issues (pun intended!). It eliminates the need for messy cables and ensures a seamless connection between the TV and external devices. There is no video lag or loss of connectivity. It has multiple positioning options (I have it below the TV). Some reviews have speculated about this feature, but I have not experienced any issues. A nice little bonus is the sleek metal remote control (instead of the regular plastic one). This is my third LG OLED (I started with a 55” curved, then 77”). Once you go OLED, I don’t think you can go back to any of the other panels. Overall, this is a terrific TV if you can swing it. It is a fraction of the cost of the custom 146” Samsung wall, even if it’s a multiple of the 77” LG OLED. The best time to buy is when LG has the sweet Black Friday deal (whether in July or November). I recommend this TV without any reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You live only once, Get it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was diligently saving for my daughter’s wedding and son’s college fund. I had already paid for my daughter to go to college. Thankfully, she was good student and hers was partially covered by scholarship. So, I thought it’d be fair to pay for my son too. With the inflation, the saving rate was not what I anticipated and was feeling a bit depressed about it. But one day, I happened to go to BB to return some crappy resent, and saw this TV in action, and I was hooked. Like a dog with a wet tennis ball at summer beach, I couldn’t think of anything else after that. Every waking hour, I kept think about how great it’d be to have on my living room and how my buddies would react and be envious when I invite them to watch the superbowl. My pragmatic self said, I should be just happy with my 82” LG OLED at home but my obsessive side wouldn’t let go. A TV to die for or paying for college and wedding, hmm. What do I do. Well, I realized that given most wedding don’t last ( over 69% ends up in divorce) and colleges, nowadays, are highly overrated because they just let anyone go get a degree, and the fact that I only live once; my obsessive side won. This Super Bowl was a blast. My wife, daughter loved it. Jr, loved it the most. They still think there’s is a wedding find and a college fund. Well the joke is on them. The TV is good, though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectactular TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large open sunken living room and I needed a large tv to be aplle to host sporting eventd with friends. This tv blee me away with the image quality, the slim profile, and the incredible sound

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great TV. Size is good, fully immersive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I also use it as a computer monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    will make you pitch a tent!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah…its that satisfying!!!!!..Anything you thought you knew about watching movies or sports at home is goes out the window once you turn this baby on!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great bathroom tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I never miss a game. It's like I am on the side lines. Sometimes, I pour Gatorade on my head at the end of the game just for the full experience. I am really thinking of getting another for my basement.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're thrilled to hear that you are enjoying your LG TV and that it has enhanced your viewing experience to feel like you are right there on the sidelines. Your enthusiasm is truly appreciated, and we're glad that our product has brought you so much enjoyment. If you decide to get another TV for your basement, we're confident that you will continue to have a great viewing experience. If you have any questions or need assistance, please feel free to reach out. Thank you for choosing LG! ^Cris LG

  • Rated 5 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting it to be a little bigger but nothing ever is as big as you expect. Great features, this smart tv has all my favorite programs notmally on firestick. I am going to buy another one soon for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned by a country mile! Everything looks bigger and better on it which is a big help for a man like me! Lol... Two thumbs up! I highly recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great, but lacking 1 thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be perfect, but after setup my family realized that 3 inches larger would have been perfect! We will keep testing it out for a few more days!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less Connectivity Options than Previous Model Year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed to see that LG has cut the number of HDMI inputs by 25% over previous models, reduced the number of Featured Streaming Services, and reduced the number of USB ports. Also wished they would have included the current 5.2 Bluetooth version instead of the old 5.0 version. I would also like to have a remote with rechargeable batteries in it, similar to the Apple TV remote. For a TV so very expensive, you would think they wouldn't be cutting so many features and functions from the older models without also cutting the price downwards as well. it is a great TV, but all of these little exclusions and cutbacks do have a definite incremental loss of value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bought 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 of these for all rooms in my house and oh my, they look good. My kids love them. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Spent all my life savings on it, now I just have to figure out where my next meal is coming from. But overall, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get it do it just do it you wont get disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive, but wow does it deliver! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great tv seen great reviews and it was as seems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it, it fits in any room perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with this tv !!!! Unique quality and perfect size for my atari console .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive not smart purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it that money come on for real.yytghsvjbsnn

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was watching TV, I thought I was in the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift! Best TV for sunday Night Football!!

    I would recommend this to a friend
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