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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

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85%
would recommend
to a friend

Customers are saying

Customers highly value the UltraFine 27" IPS LED 5K UHD Monitor's screen brightness, citing its sharpness and vibrant colors. However, some customers have noted concerns regarding image retention and build quality relative to the monitor's price point. The display's brightness is a significant positive aspect for many users. Negative feedback focuses on the persistence of images on the screen and perceived shortcomings in the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 4 out of 5 stars

    Nice Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice monitor, but its definitely very expensive. Purchased it to create marketing materials where the extra detail would be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, will worth the price. Works perfectly with my MacBook Pro. Plan on purchasing another one for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on Macbook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked really well on our macbook pro. resolution was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordred 8 of these for the office. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality, Image retention

    Rated 1 out of 5 stars

    DO NOT BUY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay far away from this monitor. I purchased this to go along with my MacBook Pro since Apple stopped making their own monitors. This display has major image retention issues. If you have anything on the screen for more than a few minutes you will see the image burnt in as soon as you close it. When you open a new window you can still see the image behind your new window. I contacted LG about the issue and since I was over a year they just said too bad. For $1300 I would hope they would stand behind their product but obviously that is not the case. I have an Apple Cinema Display and have never had an issue. I purchased this thinking it would be a premium product but that is far from the truth. As others have stated this monitor was very cheaply made and definitely not worth the price tag. They are simply taking advantage of Apple users with this price point. I also talked to someone at the Apple store and they were fully aware of the issue. They recommended that I contact LG about the issue, since they are also aware of the problem, but as I already stated they weren't interested in fixing it. They recommended that I contact an authorized LG repair center at my own expense. I don't mind spending extra money on premium products but this monitor should be priced in the $500 range not $1300!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are experiencing image retention problems with your monitor. We would be happy to take a look at the problem you are experiencing. Please give our computer specialists a call at 800-243-0000 for assistance. ^CP LG

  • Pros mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    beware its rapid aging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought from BestBuy the 22-inch model of this UltraFine, not this 27-inch model, but the 22-inch model has been discontinued and is no longer listed here. My new LG monitor was sharper and richer than the monitor of my iMac, when I first bought both six months ago. But now "with age," LG's quality has deteriorated, now my iMac's monitor is sharper and its colors are richer and with show greater subtleties. Only six months! The LG is still a good monitor, but now my iMac's is better. Beware all the hype when comparing it new!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Image retention

    Rated 1 out of 5 stars

    Skip this, wait for Apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Image Retention issues are an absolute joke for a 1,300 monitor. You will 'Youtube' etched into your wall paper. Honestly this display is completely ruined by the Retention, it sucks and for this to be on an IPS panel is just a joke. LG do not stand by their products, they do not care. This is a shameful apple/LG product. If you buy one of these today, rest assure the connections issues has MOSTLY been fixed, but the image is just messed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are having trouble with your monitor. We would be happy to look into this for you. Please give our computer specialists a call at 800-243-0000. ^CP LG

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