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Customer reviews

Rating 4.4 out of 5 stars with 707 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the frē Case's protective qualities, waterproof capabilities, and slim design. Many appreciate its lightweight nature and ease of installation. However, some users express concerns regarding sound quality and the screen protector's durability. A few also mention the price point and potential bulkiness as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-707 of 707 reviews
  • Cons mentioned:
    Price, Screen protector

    Rated 1 out of 5 stars

    Not happy with performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just purchased this case after have Otterbox defender cases on our previous phones... We thought we would try something different, however we found out different is not better.. 1. This case is much more expensive than the otter box. 2. much easier to text on the otter box due to a thicker and less resilient screen protector. 3. the covering over the thumb which allows for fingerprint recognition A. did not work very well and B. fell off after a week of use... My wife went back to Best Buy and picked up the Otterbox and could not be happier..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector, Sound quality

    Rated 1 out of 5 stars

    Sound issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue with this case is the sound. I couldn't hear anyone on the phone and their voice vibrated. I've been using an Otterbox Commuter and was looking for a more protective, lighter solution after the Commuter broke. The screen protector also was awful. It had so much air underneath I couldn't type. It's going back tomorrow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was good until now.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover over my home button came off. Only had for 8 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE - DON'T WASTE YOUR MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the encouragement of a Best Buy sales rep I spent $80 on a lifeproof case for my new iphone 5. Tested it as per instructions. Today it was dropped in the washing machine filled with water. Having grabbed it out quickly it was still filled with water. What I learned.. . LifeProof isn't life proof, in fact it's not even water proof AND after waiting 30 minutes on hold (with lifeproof) I found out from a customer service rep that the only thing they warranty is the case itself. Now a $15 case from walmart is warrantied if it breaks within 2 weeks! What did I spend $80 on? ABSOLUTELY NOTHING. The fine print is that you can buy an ADDITIONAL warranty for water but guess what that's only good on VERIZON they tell me. So again, what did I buy? What a piece of garbage. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy od green

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my lifeproof iphone 5 fre case in black. do not buy the od green it is a loose fit for the screen and you get this bubble so sometimes when you tap the screen it is not responsive. you get this huge bump on the back of the case very annoying do not buy od green or yellow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not totally satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case today and am returning it because my charger is too big to fit in the port and I don't like that I have to use the headphone adapter to listen to music because my headphone jack is also too big to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money.. Stick to the otter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these through my verizon rep. 2 for the Iphone 5 and one for Iphone 5. You can not use the charger in the 4 with the case on. My case for the 5 broke within the first two.

    No, I would not recommend this to a friend
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