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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 856 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 856 reviews
  • Rated 5 out of 5 stars

    Overall a great case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Lifeproof iPhone cases for my kids phones. They have protected their phones from damage due to accidental drops. They are a little bulky though. On the plus side, they are waterproof. Great case and great look. Only wish they would add more feminine choices for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof cases are great-definitely protect your phone but they are expensive. The only negative thing I can say about this case is that the Apple icon does not show through the window. For some reason Apple changed the location of the icon on I-phone 11 and Lifeproof did not change their design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like that this case is rugged and water-resistant. However, if you want a color selection better to purchase from Best Buy online than in the store. The case does make it a little harder to hear the individual when they are using the speaker option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best case for dirty jobs outside!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this case protect the phone from a cracked screen and breakage, even when dropped onto concrete, it keeps moisture and other crud from coming into contact with the phone. It’s the only case I’ll use to protect my phone from the elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof Case is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many lifeproof cases over the years. With each new iPhone I purchase I immediately place it in a lifeproof FRE case. I know it’s not necessary anymore to have a completely waterproof case, but knowing how the FRE has protected my phones in the past I was sure that this new iPhone XR that my son just purchased needed to have the same protection. The only issue I ever had was people would sometimes say they couldn’t hear me or my voice was muffled. The easy fast fix was to open the charging port while on those particular calls where people say they had a hard time hearing me. It has 100% solve that issue. (It’s not every call but occasionally) It’s also worth mentioning that the LifeProof customer service is the best in the business. Two previous cases that I owned (Lifeproof FRE power cases) stopped charging well beyond the warranty period. Without question they sent me new cases without proof of purchase and only made me pay postage. A small price to pay for a top notch company! Thank You Lifeproof for protecting my investment and always keeping my device in like new condition even after owing it for two years and allowing me to sell my old device for a very reasonable price still!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, make sure you do the Water Test before just in case, I have been using Life proof for along time I have never scratched any of my iPhone, Yes I would recommend to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case, bit expensive for quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case did its job for me when I was in Mexico and kept my phone with me in the pool. Only reason I gave it four stars is due to the plastic on the screen being extremely easy to scratch and the price is a bit high for a chunk of plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a clutz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to not freak out when I inevitably drop my phone at least once a day. I also shower with my phone now, maybe I shouldn't but my case hasn't gotten wet at all, they live up to the claim of being waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case on sale and it lives up to the quality of all the past life proof cases I’ve owned in the past. If you don’t want to worry about moisture or water damage or even a broken screen for your IPhone XR buy this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband brought this for me. I love this case. This is one of the best protection cases I ever had. It is water resistant. No water has seeped through. It is really enclosed inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great at first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the Lifeproof Fre case. Nice grip. It’s not too heavy and does a good job protecting my phone. However, the case doesn’t seem to hold up very well over time. Lifeproof does warranty their cases for one year. The downside is, they charge a $7.00 fee for shipping and handling. Kind of disappointing considering the price of the case. Even though my old Otter Box case wasn’t water proof, it held up much better in the long run. I probably wouldn’t purchase this Lifeproof model in the future.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey, Donnie!

      We appreciate your feedback about your case and our warranty. We'll be sure to get this all passed up the ladder. We do collect that small shipping and handling fee for all warranties, as it allows us to get you a replacement case as hassle-free as possible. We're sorry for any frustration that might cause. If you have any other questions or concerns, please don't hesitate to reach out to us at 1-888-533-0735.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Very sleek and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very protective because i drop my phone A LOT and thankfully it’s not damaged. it’s a lot more sleek than my previous case and it’s black so a lot of things don’t show up on it like the denim from my jeans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well but it’s bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works really well if you are going on a vacation or if you are hard on phones. The only thing that stinks is it’s bulky and the pictures aren’t as good as they would be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    favorite

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my all time favorite cell phone accessory. I have always used these cases because I love their waterproof feature and it keeps my phone protected from the daily drops it encounters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection. Waterproof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and durable. Great warranty. If it needs repair or replacement, they take care of it. Waterproof! I often drop my phone. With this case no damage. My I-phone looks like new after 3 years. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first Lifeproof case but its my wife's second one and they They do a fantastic job of protecting the phone even from water but they do block out the microphone on the phone itself and people will always complain that we cut out. I do blame the case based on this is happening on 3 different I Phones. Both of us use headsets to talk now. other than that I do recommend them for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water resistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for construction workers that need a water proof case. Its a little pricy for a case but it does what i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a really nice case. I bought this after the back glass on my iPhone XR shattered from a face down drop of just over 2 feet while in an otterbox commuter. That’s right, FACE DOWN drop shattered the whole BACK. This case seems like it’ll offer excellent protection. It passed the water submersion test. I haven’t accidentally or intentionally tested its shock protection capabilities. The touch screen seems to be just as responsive as it was without the cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy LifeProof cases. Phone is well protected and waterproof. I never knew how many times my daughter dropped her phone in water until recently, and it always worked afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was hesitant to get a case that has something over my screen- I am ultimately very happy with my purchase!! Great lightweight case and so far seems waterproof!

    I would recommend this to a friend
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