Customer Ratings & Reviews
- Model:
- PGD7YSN
- |
- SKU:
- 6528841
Customer reviews
Rating 4.2 out of 5 stars with 14 reviews
(14 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Flex Touch Smart Lock for its biometric features, saying the fingerprint reader is fast and accurate. They also appreciate the easy installation and setup process, with some saying it took only five minutes. The app is also well-received, with users highlighting its cool features and the ability to lock and unlock the door remotely.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Wouldn't fit above our door knob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of this but ended up returning the one I ordered because the thumb detector on the bottom would not fit in the space above our door latch. Be sure to measure for that before you order. It would also be nice if they offered them in a variety of finishes.
I would recommend this to a friendRated 5 out of 5 stars
Best purchase of the year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the most convenient thing i have purchased this year Batteries last a long time and will beep ahead of dying. Fairly accurate and love that it is not Wifi.
I would recommend this to a friendBrand response from Customer Care
Posted .Thank you for your feedback! We're thrilled to hear that you're finding your purchase so convenient and reliable. It's great to know that the battery life meets your expectations. If you have any further comments or need assistance, feel free to reach out we are available 24/7.
- Pros mentioned:Fingerprint recognition
Rated 5 out of 5 stars
Fingerprint biometric door lock.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very easy installation, and it works well for everyone but myself. The lock doesn’t easily recognize my fingerprint, but it works after two or three tries. Everyone else seems to get it on the first try. Seems like an easy fix all I have to do is we issue by eager prince to the lock, which is very easy. I can also lock and unlock it through the app without the Wi-Fi module. you can also take multiple prints from the same person on different fingers.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Reliable Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best and convenient products I've ever purchased. Easy setup and reliable. No more misplacing my keys.
I would recommend this to a friend - Pros mentioned:Fingerprint recognition, Installation
Rated 5 out of 5 stars
Best WI-FI lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best WiFi lock ever! I took five mins to install. The fingerprint and badge systems took seconds.added the entire family
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is a fantastic addition to my home security. Its sturdy build, and precise control make for a truly home security experience. A must-have for any homeowner who’s looking to enhance their home security.
I would recommend this to a friendRated 1 out of 5 stars
Did not received the package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not received the product. They sent it thru UPS from Illinois to Las Vegas no problem. But once it arrives in UPS facility in Las Vegas the package lost. And when I called best buy Customer service they said they will order a replacement and after 2 days called again and they said they will just refund my payment. It succoz when I order it ithat is on sale for half price and I even used my $5.00 reward and now when they refunded my payment I lost my $5.00 reward and the privilege of getting it for half price. This is not the first time I lost my order if the carrier is UPS and FedEx. If my order is pricey or valuable and the carrier is UPS or Fedex, it got lost. Not only thru best buy. Amazon shipment is really reliable than Fedex and UPS.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hello Louie,
Thank you for bringing this to our attention, and I'm truly sorry for the inconvenience you've experienced with your recent order with BestBuy. I understand how frustrating it must be to have your package lost, especially after securing it at such a great price and using your rewards. Please contact us and we will be happy to help you place an order directly with us.
We can be reached 24/7:
[email protected]
669-500-8835
Rated 4 out of 5 stars
Definitely get this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great product! Wireless is the new world and new way!
I would recommend this to a friendRated 5 out of 5 stars
Fast and Accurate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and accurate Good Product Easy to use and setup
I would recommend this to a friendRated 2 out of 5 stars
Need additional purchase to enable wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I saw this is google assistant enabled I didn't see any warning that one needs to purchase and additional wifi hub to get it to work with the google assistant.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Apologies that this information may not have been presented clearly to you, we're always working to improve our product information and customer communication. We greatly appreciate your experience and will try to improve how information is presented to future customers.
Rated 5 out of 5 stars
Door lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately did not fit for our door but would of liked to try out
I would recommend this to a friend- Pros mentioned:Fingerprint recognition, Installation
Rated 4 out of 5 stars
Good lock, almost Google Home compatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock, easy install and setup, not really Google home compatible. So far this lock has worked flawlessly. It takes a minute to program new fingerprints, but once programed, it works great. The motor is quiet. The fingerprint reader is fast. I've even tried fooling the sensor using several well-known hacks, and none worked. The information says it's Google Home compatible. Well, kind-of. This model does not come with the additional WiFi hub that you apparently need to make this possible. The more expensive model comes with the hub, or you can buy it separately. In all, I'm very satisfied with this deadbolt.
I would recommend this to a friend - Pros mentioned:Fingerprint recognition
Rated 5 out of 5 stars
Beautiful and super easy to set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it and it was very easy to put together. The design is great and it is able to recognize all our fingerprints. The app has also some cool features
I would recommend this to a friend Rated 5 out of 5 stars
Of course you need a hub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And believe it or not, the hubs work much better than the locks with built-in Wi-F, which are constantly going on and off
I would recommend this to a friend
Customer reviews from lockly.com
See all lockly.com reviewsUser rating, 4.8 out of 5 stars with 125 reviews on lockly.com.
4.8(125 reviews)