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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers regard the Brio Ultra HD Pro Webcam's image quality as excellent, highlighting its clear 4K picture, brilliant color and detail, and suitability for video conferencing. The webcam's ease of use and simple installation are also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    4K Facial Biometric Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Webcam! I got this camera so I could continue to unlock my laptop without lifting the lid. This has the technology built-in to allow Win10/11 to use biometrics. Quality is also great with teams and zoom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality on this is so perfect for my WFH needs and I have used it with both my Mac and PC with absolutely no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Great addition to my monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of image is excellent. Easy to install and use. Images are focused and always included a background light. I liked it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Webcam

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for webcams for streaming & stumbled on to this as one of the best ones and they were not wrong. It definitely goes up to 4k and this camera is great for streaming and I heavily recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for the high praise on the Brio Ultra HD webcam – we're thrilled to hear it's been a great fit for your streaming setup!

  • Rated 5 out of 5 stars

    Just the thing for today's video meeting biz world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's world of video meetings for business, I needed better quality video than the camera in my monitor provided. This Brio gave me just that. Several clients have commented on how clear my video quality is. As a consultant, those impressions are well worth the cost.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello KRvW, So glad to hear how much you and your clients are liking the Brio 4K Ultra HD Webcam's picture quality---your feedback is greatly appreciated. If you haven't done so already, I highly suggest that you download and use Logitech G Hub software. With G Hub you'll be able to customize settings, keep firmware updated, and also create/save profiles. Here's a link to the download: https://support.logi.com/hc/en-us/articles/360025298133. Hope that you find this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Great Video!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and offers a very nice 4k picture. Embedded mike works great. I've been using it for streaming with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying over less expensive cams

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this webcam! I bought the cheaper Logitech C920 Pro thinking it would be good enough for my Zoom sales meetings, but it didn't adjust to the color of my face well and I looked a lot whiter than I am (which is already pretty white). I needed something that would adjust to lighting in a more intelligent way. This camera is expensive, but given that I'm on zoom all day long, I think it was a worthwhile investment and I'm happy with it. The 4k is nice to have, but I don't actually use that resolution since zoom only supports HD. I'd say the cam is worth it just for the lighting and autofocus adjustments. The cam is also a really nice quality. It's metal, versus the cheaper versions being plastic. I also like the small white light it shows when it's on. It's subtle.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Excellent webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old webcam because I wanted to be able to use it to assist with passkeys. It does what I wanted. But I needed to watch a youtube video to learn how to adjust it for the best picture.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great that your Logitech Brio Ultra HD webcam is working well for passkeys! Using facial recognition for secure login is a convenient and secure option.

  • Rated 4 out of 5 stars

    Good for the regular person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a regular 4K webcam then it’s perfect for you However I returned it since I’m gonna just save up for a DSLR and get some quality footage for my stream It’s not a bad item at all I much prefer something a bit more professional

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Kevin,
      I am glad to hear that you feel the BRIO webcam is excellent. I agree, for professional content creators a DSLR camera would be beneficial over a webcam. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Executive Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video cam for virtual meetings a presentations in our conference room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Meetings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera -- way better than camera on Mac!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there CR15, thanks for this awesome review! Please feel free to visit our support site for assistance with any issues you may have in the future, and thank you for choosing Logitech! -Weston from Logitech

  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and quality camera! I have gone through many in my life and I really like this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great webcam, wide FOV, windows hello works perfectly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know! We're glad to hear you're enjoying the wide field of view and Windows Hello functionality on the Brio Ultra HD Pro Webcam. It's great for both professional meetings and staying connected with loved ones.

  • Rated 5 out of 5 stars

    camera review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Pretty easy to figure out. I don't love the software settings, as that is not easy to figure out. Does not give you basic settings without installing certain things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera worked well, shipped quickly. App was needed to install to make adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and install. The picture is really clear and the sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great web cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my Windows and Mac laptops. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Camera for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use in an office conference room. Camera works great. Looking to pair it with a speaker for the center of the table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - Brio 4K Ultra HD Webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution quality of this web camera is very good. The people on the viewing end tell me the quality is hi with no pixel distortion. The ease of use and internal camera adjustments are a snap to use. If you want to impress the viewer on the other end of your TEAMS meeting or other format, buy this webcam.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, PHELIX! I'm happy to hear that you're enjoying your Brio webcam! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 1-year limited hardware warranty. Thank you for the review and for shopping Logitech! - Maggie from Logitech

  • Rated 3 out of 5 stars

    Great webcam, if you can get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very good webcam so far. I am running it on a Dell XPS 15 under Windows 11. The problem is, I could not get it from Best Buy. I ordered it twice over the course of two and a half months. The team at the local Best Buy store were all great to work with and were not able to figure out why the orders were not being fulfilled. I really wanted to get it from Best Buy as they had a very good advertised price at the timer I first ordered it. Plus, I like having a local store where I can walk in and touch/test products, so I was trying to support my local business. But it was not to be as the system cancelled the second order after over a month of never shipping. I was able to get this webcam somewhere else and I can say it has great picture and sound, so I highly recommend it. I really hope the order fulfillment glitches can get resolved.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for your detailed review of the Logitech Brio Ultra HD Pro! We appreciate you sharing your positive experience with the webcam's picture and sound quality. We're sorry to hear about the difficulties you encountered while ordering from Best Buy. We'll pass on your feedback about the order fulfillment glitches so they can work on resolving them. We're glad you were able to find the Brio Ultra HD Pro elsewhere and enjoy using it!

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