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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the high-quality keyboard, ease of use, and protective qualities of the CREATE Keyboard Case for Apple iPad Pro 9.7". Many appreciate its convenient features, such as the pencil holder and the fact that it doesn't negatively impact battery life. While some found it added weight or had occasional connection issues, the positive feedback on the keyboard and overall functionality outweighs these concerns for most users. A few users mentioned challenges with charging while the iPad was in the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,373 reviews
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very, very good. One small con.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard/case after reading numerous reviews online. The pros: full coverage case for iPad protection, backlit keyboard, great keyboard feel, connects with that smart connection on side of iPad Pro so no need to charge keyboard, reasonable price, comfortable enough to hold when folding keyboard back, pencil holder. The only con I've found is that I have a very small gap in the upper corner of mine where the iPad clips in. Maybe it's operator error, but I can't get it to be a snugger fit. That being said, iPad has never fallen out. Great case/keyboard combo. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The Only Case For Your iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but I could not imagine my iPad without it. In addition to functionality, it offers total protection without adding too much weight. Once you use the Smart Connector you’ll never want to touch a Bluetooth keyboard again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Protection

    Rated 5 out of 5 stars

    Perfect keyboard for iPad Pro 9.7"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews fir both this keyboard and the Apple keyboard. I chose thus one because it was backlit, had the connector connection, and seemed to be more sturdy with better protection. This keyboard is, probably, more bulky than the Apple one. I, normally, don't like keyboard cases because I do like to hold the tablet as a tablet not a mini laptop all of the time. This is easy to use in both positions. It's so easy to type on it, as well. So much easier to type long emails or papers. Would recommend to anyone who's looking for a keyboard case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Protection

    Rated 5 out of 5 stars

    Great keyboard case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't plan to purchase this when I was buying my iPad Pro, but it was recommended on the Best Buy website when I proceeded to checkout. I don't usually buy any tech without extensive research, but this keyboard case had great reviews and I am happy to report that they were right! I love this case and the built-in keyboard that turns my iPad Pro into a mini-laptop seamlessly. It was easy to put on the iPad and it is even easier to use. I do feel that my iPad is protected while also adding the functionality of the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Price

    Rated 5 out of 5 stars

    Perfect keyboard/case for iPad Pro 9.7”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech keyboard/case is a perfectly durable and functional case for my new iPad Pro 9.7”. It’s cheaper and sturdier than the Apple version. I still love to use keyboards much of the time, so this is the perfect keyboard/case combo. The design of the keyboard, with it being all one piece, is remarkable. The keys look and feel like “real” keys, but in reality the entire keyboard pad is constructed in one piece, making it impossible to spill anything “into” the keyboard. Super easy to wash off. Apple Pencil holder is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Protection

    Rated 4 out of 5 stars

    Very Sturdy Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I am blown away at this keyboard. I've dropped and even sat (oops) on my iPad with the case wide open and haven't had any issues with key functionality. I would say this case is by far the best I've purchased in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality, Protection

    Rated 5 out of 5 stars

    Excellent Keyboard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an external keyboard for an older iPad and was looking for something for the new iPad Pro. Reviews on this were positive and my experience has been excellent. No battery to charge = one less cable I have to carry. Sleeve for the pencil = one less thing I have to keep track of. Textured cover = easy to grasp. When not using the keyboard the iPad sits on top of the keyboard at a slight but appropriate angle. Costs a bit more than other keyboard cases, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good key pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good key pad that goes well with I Pad Pro 9.7. Occasionally loses contact with tablet but easily reconnects. I like the fact that it has a cover for both I pad and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a keyboard for my iPad but did not want to spend the money on the Apple one. This one was on sale at the time. I mainly liked it because of the backlight feature and that it had a spot for the Apple pencil. I do like this keyboard and how easy the keys are. My only complaint is that it adds just a little extra weight to the iPad all together. Not that it's a huge downfall I just don't like the extra bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Great 3rd party keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard that attaches with the Smart Connector to power it. Doesn't require batteries and the backlight on they keyboard comes in handy!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits my purposes to a tee. Like the versatility and place for an Apple pen. Backlighting is another plus. Wish it was a little lighter though.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Key pad full cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech keypad for the iPad Pro uses the quick connect and provides a full key pad with short cuts. The response feel of the keys and spacing is first rate. The quality is excellent and provides full protection. While it does add a bit of weight the total with iPad is under 2 lbs. I like the full protection and don't mind the extra ounces to protect my investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great Lighted Keyboard Casefor iPad Pro 9.7"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and Case all-in-on. Perfect for the ipad pro 9.7. bought as a combo with ipad purchase, works great, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality, Protection

    Rated 5 out of 5 stars

    Excellent Tactile Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart connector makes this a beautifully easy keyboard to use and the backlighting makes writing in the subdued lighting of a room in the evening. I have not noticed a significant drain on the battery of the iPad when using this keyboard, even with the backlighting turned up. The case portion protects the iPad Pro quite nicely as well.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard for my iPad Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying many keyboards I finally found on that works great with my iPad Pro! It is a protective case/keyboard combo. The iPad snaps easily into the protective case, and connecting to the keyboard via Bluetooth is very easy. The keyboard is powered from the iPad as it rests in the magnetic slot. The keys are also backlit which makes it nice for typing in low-light or dark rooms. If you are looking for a good quality, reliable keyboard with attached protective case, this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Excellent keyboard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit heavy, it does a great job of protecting my iPad. The keyboard has an excellent feel, and typing is smooth and efficient. For some reason for a short while the keyboard seemed to get a bit unresponsive in that when typing after a pause, the first couple of letters would not appear. That was very annoying. But then it seemed to resolve itself and now it seems fine. Not sure what that was about. If it continues to be fine I may come back and give it five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice addition to my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice keyboard and the backlit keys makes it even better. It also seems to be very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    School Appropriate (iPad Pro)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek and very well built, it has a very clean design that is perfect for a classroom setting, everything works great. Just one gripe I have with it was after about a month of use the keyboard would just not type as it gets disconnected and I have to hold the iPad in place and it gets very hard to work with it. It is not often, but it does happen. But much better with the backlit keyboard and much better feel than the official Apple keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Keyboard for a Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Create adds the perfect keyboard to the Ipad Pro 9.7. It protects the tablet with the cover, connect effortlessly when needed, and does not add a lot of weight. When not needed it folds comfortably out of the way. All in all, it is the perfect addition to my Ipad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Like this keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned several Logitech keyboards (4) for iPads in the past and they all eventually had to be replaced due to the plastic parts breaking. I was pleased to see that they have changed the design of the keyboard and that hopefully the new design will work better without breakage. I like the size of the keyboard, the backlighting and the fact that I can fold it flat to read from my IPad when I want to do that.

    I would recommend this to a friend
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