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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 525 reviews

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  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 525 reviews
  • Rated 4 out of 5 stars

    Cloud/remote gaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know what you’re getting this thing is legit. It’s a cloud gaming console. I play both my Xbox and ps5 on it. I’m a father who very rarely gets to play my games. This allows me to let my family use the tv and I can still game. I could always move my consoles but I like them in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well with a good internet connection on cloud gaming application platforms. Retro gaming is amazing on this device. New android games have difficulty, but that is not what this was built for. A bit pricey but great for remote play and game pass.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming

    Rated 5 out of 5 stars

    GCloud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great find for ppl that want to take their games on the go!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Logitech G Cloud Gaming Handheld! Thank you for your positive feedback about its portability and gaming performance. We're glad it's enhancing your gaming experience.

  • Pros mentioned:
    Cloud gaming

    Rated 4 out of 5 stars

    Almost perfect handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for local streaming. Streaming my PS5 using PSPlay app and PC using Moonlight makes it feel like I am running the games natively on the device itself. The display is phenomenal and much better than my Steam Deck or any of my many other handhelds. My only complaint is that there is no proper support for SD cards with large-sized ROMs. There is also a bug that the performance will drastically drop if not rebooted every few days. My only guess is that they are intentionally making this device less than ideal for retro emulations which is unfortunate as it is way overpriced for just game streaming alone. Definitely needs some software updates to bring this handheld up to its full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For PC gamers who want their library on a Switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen when reviewers say, 'Who is this for?' It's for people who want a solid emulation device + android gaming + pc games but in a recliner + excellent build quality. Also very fun to customize since it has a build of android already on it with midrange power. I also haven't seen this leave it's $300 price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming and emulation console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as Openbox (Excellent) for much cheaper than new. For that price it’s a great gaming tablet. I can stream my XBOX and PS5 and it works flawlessly (with a fast internet connectio) Also set it up as an emulation console. Can play the classics up to and including GameCube games. Excellent purchase (at a discounted price)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the detailed review of the Logitech G CLOUD Gaming Handheld Console! It's valuable to hear that you scored a great deal on it and that it works flawlessly for streaming Xbox and PS5 games (with a fast internet connection, of course). Emulation up to GameCube is impressive too! We appreciate you sharing your experience, especially for budget-minded gamers.

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Logitech G cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...graphics for online is 3.5/5 Display 5/5 star Im favorite taking it with me on vacation...perfect portable device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Comfortable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. You can play some android games and emulate rerro games as well. Its not the most powerful, but its focus is on streaming. It is the most comfortable handheld I have used. The storage us limited and android apps can only launch from the internal storage.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Logitech G Cloud Gaming Handheld Console! We appreciate your feedback on its comfort and ease of use for streaming and emulation. We're always working to improve our products, and we'll consider your feedback for future iterations.

  • Cons mentioned:
    Wifi
    Best Buy Employee

    Rated 4 out of 5 stars

    Cloud Gaming's Potential and Pitfalls

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GCloud, a reimagined Android tablet, has ventured into the cloud-based gaming sphere, offering players a near-PC gaming experience that's dependent on robust server farms. While the idea is alluring, the device's heavy reliance on a consistent and strong internet connection is its limitation; it delivers top-notch performance in environments with stable internet but falters with weaker connections, challenging its true portability. Although a great companion for home use, its practicality on the go, like during long flights, is questionable, indicating that the cloud gaming sector still has hurdles to overcome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cloud gaming

    Rated 4 out of 5 stars

    would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for cloud gaming so for emulating But you can't beat the battery life

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G Cloud for both cloud gaming and emulation! It's great to hear the battery life is meeting your needs. I

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she has been using it non stop for emulation and streaming. Battery life is just as good with it lasting her all day of playing games. Could not recommend more

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Remote play

    Rated 5 out of 5 stars

    Does what it says!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is says. Great for cloud gaming. I use it mostly for Xbox stuff. Remote play is awesome and xcloud just as good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Straight to the point - we love it! The G CLOUD is designed for cloud gaming, and we're thrilled it delivers for you with Xbox Remote Play and xCloud. Thanks for sharing your experience!

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Cloud Gaming is Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super skeptical about this cloud gaming device. 300$ is a lot of money for something that could potentially be a dumpster fire. I was worried it would "lag" or offer a subpart quality gaming experience. I was so wrong not only does it offer an excellent fluid gaming experience, but it's also a whole lot of bang for your buck. It fits perfectly in my hands and is light enough for hours of gaming. I highly recommend it to anyone that wants a great portable gaming experience, that doesn't cost an arm and a leg.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your positive experience with the Logitech G Cloud! We're thrilled to hear it delivers a smooth gaming experience and comfortable design at a great value. Happy gaming!

  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Its a cool idea but newer hardware would help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great idea. Take your PC or Console games to a spare room or to bed. It does struggle a bit with lag though. Another generation of wifi newer ghat is faster might cut latency. Save up for a handheld PC, a Steam Deck or the Switch 2… or wait for a 2nd gen version.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your honest review of the Logitech G CLOUD Gaming Handheld Console! We appreciate you recognizing the innovative idea of taking your games anywhere. We understand your frustration with the lag and agree that future generations with faster hardware could significantly improve the experience. Your suggestion regarding a potential G CLOUD version 2 with upgraded WiFi and processing power is valuable feedback for our development team.

  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Overall cool product....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay product but only if your going to do strictly cloud gaming. The build quality is definitely good and so is the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Its a step in the right direction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the G Cloud for about 2 months now. When it comes to cloud gaming, its OK. I feel the biggest issue is the lack of Wifi-6. Before using this device, I was using my Galaxy S22 Ultra (with Wifi-6) and a Kishi adapter, and its been (mostly) flawless in stream quality/consistency. Once you go beyond 2 walls between your router and G Cloud, the connection starts to get really flaky/janky. The internals are also very old (Android 11 is the highest). I used Diablo Immortals as a benchmark, and "Low" with mostly high settings below that, is the highest you can go. And this is pretty bad, given a Galaxy A71 5G can run it at "Medium" with mostly high settings. Ill be returning this device in a week or so. The potential is there, as an all-in-one mobile/cloud device, but they need to update the internals. Especially for $300. Hopefully the G Cloud 2 (if thats in development) will be more modern internally. If you start getting near/at/beyond $400, you start getting into the realm of full-on handheld PCs like the Steam Deck. Which will obviously do cloud gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this game for our 13yr old grandson and he loves it!!! I would recommend this game to anyone because it's great You could play your PC games or Xbox games. That's what's great about it

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    My substitute for the PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I can’t get a PlayStation portal, I thought I would give the logitech G cloud a try. I am able to play my PlayStation 5 remotely, as well as my Xbox series X. Not sure why so many people put this cloud gaming device down, but I don’t see any issues with it. It’s a nice way to play my game systems while relaxing in bed. At my current settings, the Battery Life goes pretty quickly, that’s the only downside I can see. Luckily, I have a USB-C charger next to my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    All around great for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G cloud does everything as advertised. Perfect for both at home and out of home ( traveling) applications. As long as you have steady WiFi, youre on. Lightweight easy to stow, and battery life is excellent as well. Great for gamers all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review of the Logitech G CLOUD Gaming Handheld Console! We're thrilled to hear it's exceeded your expectations for both home and on-the-go gaming. Your enthusiasm for its portability and performance is fantastic!

  • Pros mentioned:
    Cloud gaming

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I wanted a good handheld device that could emulate old games or stream newer ones off my Xbox. This did not disappoint.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G CLOUD Gaming Handheld Console. We're glad to hear that it's met your expectations for emulating older games and streaming newer ones from your Xbox. Your satisfaction is our top priority.

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