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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1234 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Harmony 350's ease of use, compatibility with multiple devices, and its reasonable price. Many appreciate the straightforward setup and programming process, while some find the button size too small and wish for a backlight. A few users noted occasional delays in response time. Overall, the remote is praised for its ability to control various devices effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,234 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my Logitech Harmony 350 remote. I was getting plain old cranky trying to move a ridiculous number of remotes around. And then, trying to remember how every remote works differently, I had had enough. The Harmony remote makes me happy, so happy, in fact, that I've put the next generation of it on my Christmas List. Now that I have the Harmony and enjoy using it so much, I want even more of the technology. Logitech is a great brand, if you ask me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. Controls all our devices from Bose to ROKU to Sony. Makes it easy to use for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was compatibly with most of the devices that I owned. Nice design and works perfectly. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the few minutes to config, the remote has turned out to be very nice. I only have one issue with it, sometimes when hitting the volume buttons, it goes in the other direction. Other than that it has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is well worth the price. I have a number of other Harmony remotes in my house and it is just as easy to set up and reliable. One item I did not realize is that it does not have the “help” button which would turn items on if they got out of sync. If you just need a quick remote and can see the equipment so you can know if something didn’t turn on this is an inexpensive remote. If your equipment is hidden get one with the help button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Remote for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was easy. Consolidated Tivo, Samsung Sound Bar, Panasonic TV, and Onkyo receiver. Had to customize a couple of the buttons but the software is simple and quite intuitive. Overall fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great universal remote with a lot of capability, but it doesn't cost too much. Simple to use after setup. Setup is done through a computer so you don't need to mess with codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and control multiple devices in our home. Even the kids use the controller with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best basic universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best universal programmable remote in this price category. My only gripe is the awkward placement of the power button but that's minir. You also have the support of the large Harmony database.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup online programming is a sinch unlike other remotes works with many products

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Does What I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote did exactly what I needed. I almost purchased the next model up but once I read the specs on both, this remote met my needs at half the price. The screen on the 650 would have been nice, but not a necessity. The main selling point was, I am able to control the volume on my surround sound, while being in another mode (such as TV or DVD). I have a Samsung 6700 Curved 4K LED TV and it works great with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great!! Was easy to setup and easy to use. Have no problems with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good, but not great, remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a device that could control my TV, Blu-Ray, Bose Solo, and Roku 3. The Harmony 350 was able to control all 4, but it didn't let me set up "Activities" other than Watch TV. Switching to Blu-Ray or Streaming took more trouble than it's worth. I was looking for a device that would make it easier for everyone to watch TV, and this 350 was not quite up to the task. The 650 is the device I needed! The 350 is a good remote for controlling a TV and sound bar together, but throw in a Blu-Ray or streaming player and it falls flat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Backlight

    Rated 4 out of 5 stars

    Great Remote, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you haven't owned a Logitech universal remote before (I had not ...), there is a bit of a learning curve; these are programmed via software plus an internet connection. Once you understand the process, you can also customize buttons for any missing functions the software may have skipped. Good value and excellent capabilities. My only reason for not giving it five stars is that the remote does not include back-lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Second Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Harmony Smart Control & Hub (the one you can control with your phone as well as the remote) in the living room for about 2 years now after my dog ate the original remote for my Samsung TV. After buying a new TV recently, and bringing the living room TV to the bedroom, I needed a new remote since I wanted to keep the Smart Control in the living room. It made the most since to keep with Harmony remotes. They're slightly more expensive than just a run of the mill universal, but I think they're worth the extra money. They're the easiest to program since you can do it through the computer. Plus the versatility of assign buttons to whatever you want. My biggest issue as having a universal be able to utilize the "smart hub" (I think that's what it was called) button on the original Samsung remote to access all the apps on the tv for netflix, hulu, etc etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great price great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how easy and step by step it was programming this remote, need of a computer I could see being a hang up but not an issue I had to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all of you that are tired of all of the craxy remotes, this is a great investment. It is the simpler model (no screen) but to be honest, if you want function this is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. The only thing I don't like is that there are only 4 buttons for the 8 devices. So sometimes it's difficult to know which device it is get on. Otherwise great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying this remote at first because I didn't think it would work as well as my old one but I was wrong. Setup was pretty simple and everything functions as it should. My only complaint with this remote is that some of the buttons are small and I have to look hard to make sure I'm pressing the correct button. I suppose this will not be an issue once I become more familiar with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my father who is in his 70s. It's less complex then the other ones with the electronic faces. Overall the setup was easy and he's happy with it.

    I would recommend this to a friend
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