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Customer reviews

Rating 4.1 out of 5 stars with 106 reviews

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83%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Harmony Smart Control 8-Device Universal Remote's ease of use, sleek design, and compatibility with various entertainment systems. Setup is also praised for being straightforward. However, some users find the button size to be too small and inconvenient. The battery type is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 106 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Add-on device is perfect...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for my purchasing this was strictly to use as an add-on with my Logitech Smart Keyboard that I purchased. Initially, I planned on using my Harmony Home Control remote and hub, until I found out that the smart keyboard was not compatible with that Hub, for whatever reason. That said, considering I got a great sale price on the Smart Keyboard, purchasing this add-on smart remote to use at the same time as my Smart Keyboard was a no brainer. The one thing that I find frustrating with the smart remote vs. the home control remote, is the placement of the rewind, play, forward, pause, record, and stop buttons, as well as the lack of a page up and page down dedicated button, which the Home Control has. Other than that, for those that use the Harmony Smart Keyboard, but also want a regular remote for one handed use, I definitely recommend getting this especially at $29.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Compatibility, Setup

    Rated 5 out of 5 stars

    Great Universal Remote to Use With the Harmony Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Harmony Hub without a remote thinking our old Harmony remote would work with it; it did not. So, we got this remote to control it. It is small, thin, and light, and uses only a small coin-type non-rechargeable battery. To set it up, we simply went to the Harmony webpage, loaded the program, and ran it. It found our hub and we had little trouble specifying our DVR, DVD, TV, and AV Tuner. Through some simple questions and answers, they were set up to work. Pair the remote to the hub, load the settings and we were in action. There were some features that we wanted to add from our Cable/DVR remote, so I loaded the iPhone app (to avoid the trip to the computer room across the house) and added the features. Not the easiest to navigate the set-up on the app, and some other features were added later at the computer for ease of use as the screen is easier to see than my phone. Since we set it up and dialed it in, we've been using for a month or so, and it's nearly flawless. There are a few functions that weren't on the pull-down lists int eh set-up that we've lived without instead of manually programming as that requires plugging the hub into the computer and using the IR sensor to learn the commands. Nothing so important for us to pull our cabinet out and fight our cables to disconnect and reconnect the hub. In short, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Almost Excellent and simple to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote it is good, very simple to use and to program it. It is not too big, is light and fit perfect in the hand. One thing I missed which is deep in the specification section, you need a Harmony hub to make it work and it sold separately ($99) or in combo ($149), you save $20 buying separate. The only down side of the remote is the keys doesn't light up huge mistake, and makes it hard to see in dark areas. I may understand the logic behind it in which they used watch battery to reduce the size of the remote, in which the battery may not be powerful enough to be use with the lighting components. Some of the keys have double functions such as the Fast/Rewind, Chan+/Chan- you need to hold down the button to use the second function very clever. Overall is a good remote and it does the job very well, and you do not need to aim at the components to control them. I highly recommend this remote and will choose over any of the lower end harmony remotes. I gave it a four stars due to the missing backlight keys besides I would have giving it a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement for existing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Harmony one for several years - suddenly system stopped responding. Figured out it was the remote that had died (and cell phone control still worked so i knew it was the remote not the base unit). This was the exact same model as the original, easy to transfer old remote setup into new one. Only disappointment is why original remote suddenly stopped working after ~2 years?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended or necessary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this as well as the hub/keyboard I had bought. The system required an internet connection and had a wizard which didn't give you very much control. With enough time, I'm sure I could have made this work, but ultimately is more more trouble than it's worth. This just reeks of a product for people trying to show off a smart-home with no real practical application. The price did not help either. There are better products for cheaper. The K400 keyboard that was on sale for $20 is a simple and more effective controller for a HTPC.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Buttons not lighted, too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons for the numbers are very small. Keys are not lighted so with small keys hard to select correct number

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Great universal programable remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money hard to beat, only negative is product is built for people with small hands, buttons are to small!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for one that was destroyed by my son. In combination with the hub this is the best value universal control out there. Set up is easy and it works with all my equipment (except ROKU stick)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to any Harmony Hub remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is slim and very light and feels great on your hand. It's the perfect second remote if you already have a Harmony Hub based remote (you need a Hub to activate this remote)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy replacement or add-on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an unfortunate dismantlement of my original remote by the mouth of a pitbull and shockingly, the remote still worked. I bought this replacement and within 5 minutes had it working with my existing harmony hub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy additional equipment in order to use Which costs more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have hub and keyboard. This completes what is missing. I really advice this product. I have sat, av receiver, bd, tv, ps4. Only with one command (except ps4 unit) I can turn on every device that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the keyboard and bought this because I thought it would be easier to use. I was correct! Programming the buttons to my xbox1 makes it easy to navigate when I just want to watch a movie or stream.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a harmony fan since day one and they have not disappointed me yet. this is the perfect companion to the keyboard and works flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on remote for the ultimate one or home. We needed an extra remote and this one did the job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact universal controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: fairly easy set up Fits well in hand Works wiith bluetooth components ( Fire Tv, Apple Tv ) Cons: No backlight Can't control Rf devices ( fans )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easy to set up and use. Purchased for my wife's craft room and has worked great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Companion remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It's my favorite remote. Point anywhere and it controls everything fast. Very sleek and fits perfect in your hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Took some additional searching to find easy directions to sync. Sometimes easier to use than the Ultimate due to its simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great basic harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the harmony hub and battery last longer than other models.

    I would recommend this to a friend
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