Customer Ratings & Reviews

I had an earlier model of a Harmony remote and loved it....until I dropped it enough times to break off the tabs that secure the battery cover. So I bought this one to replace it. The programming transferred easily via the website, though I did need to contact customer service to discover that I needed a different version of the software than I used with my previous remote. They were very helpful in getting the programming transferred. I discovered that a few controls weren't working as expected, even though they were set properly, but syncing it a 2nd time fixed the problem. I have mixed feelings about the placement of a few of the buttons, but overall I love it. It's slimmer and lighter than my old one, and works very well.

This is my 2nd Harmony remote. It replaced a AR that is no longer available and just started to have too many problems that I couldn't work around. It is easy to program if you've done setup for this type remote before using USB and PC. Everything works well if you spend time programming it. If you just need to operate a tv and dvr you can get a cheaper remote and use a couple of codes. The Harmony's great if you want to control everything in a home theater and some home automation. It took me a few days to get used to the touch screen it's very sensitive compared to the AR. I'm using it with the Hub and all components are hidden. No probs so far expect it to be as good as all Logitech products.

First off I would not normall spend hundreds of dollars on a remote no matter how cool it is. However I got my on a special sale. I bought it to control a 10 year old rear projection TV and an even older Sony AV Receiver and an older Pioneer 25 disc cd player. It works splendidly for all three. Set up was easy. Operations is really easy. I did have to troubleshoot an issue early on with it not controlling the volume on my receiver and the troubleshooting worked and I have had no issues since. I am not one to mess with the settings on my receiver or TV once set up so I have not tinkered much with the remote on board functions. The only thing I would say is a bit of a down side is that the touch screen is not as responsive as I would like it to be. I will ahve to check to see if there is a setting but it is not bad or horrible, just not as good as it could be.

I had my old Logitech Harmony remote 9.5 years. The buttons (non touch screen) started to give out. I bought this new model recently. I still have my same thoughts from last time. Doesn't seem like they care about ergonomics at all. The most commonly used buttons are at the bottom making them hard to use. It is even harder to use the pure touch screen buttons (as opposed to a touch screen for instructions while hitting an actual button out to the side of it). To only be able to page up/down with the pure touch screen is almost impossible. To touch the correct choice while holding the remote out in front of you is quite the feat. To only be able to hit numbers on a pure touch screen to key in a specific channel is even harder. Again, it is the "usability" not the performance that lacks

Set up fairly easy. You need to register to program the remote before you can use it. The LED screen when used is very sensitive and care is needed to avoid unwanted clicks. Takes awhile to get used to the LED screen functions. I prefer the old fashion way with toggle buttons. Biggest issue: buttons are very close to each other, particularly power and rewind button and is easy to push both at same time which interferes with function

WE were tired of having 5 romotes laying around. Our Best Buy Guy suggested this Harmony remote. Geek squad set it up for us when they delivered our tv and blu-ray. I'm a Mac person, so it seemed pretty user friendly to me with it's menus. My husband is not really a Mac person, so it took just a little bit, but I think he finds it's user friendly. Have to put it in the stand to recharge when it gets low...not used to that.

this is a great purchase, my advice is to configure an activity at the time, I tried to do all at once and failed, first add your devices, sync and log off, come back and create your activities sync and log off, then add your favorites, start with one channel at the time, then add 2 or 3 at the time. I know it's a pain, but is working fine.

This is the third Harmony remote I've used. The visibility of the color screen is excellent! Much better than previous LCD screens. Programming can be awkward and will take several trys to get all buttons/features working as you wish. I really like the feature where you can edit some button settings and commands right on the remote without connecting to your computer. My big dislike is the screen lock. It's inconvenient to have to unlock (with a finger swipe) the screen after a pre-set time. BUT, if you disable the screen lock, it's very sensitive to touch and just picking up the remote can trigger commands. Also, this remote seems to be much more directional that my previous Harmony remotes. It must be pointed pretty much dead-on at the unit being controlled. This is OK for all items in an entertainment center for example, but devices separated by a few feet may not respond. I got this unit on a huge sate price. Not sure it would be worth the full price listed. Recommended, with the above cautions.

I have a complicated set up for my home theater and my wife never used it. This remote enables her to do what she wants(watch tv and listen to cd's) Easy to program

I upgraded from a Harmony 650 which I liked a lot. I bought this so I could control both my upstairs and downstairs entertainment centers. The touch screen works well and you can use the touch screen for some commands... (pause,play, FF, etc) Easy to do the INITIAL programming with the Harmony software. ISSUES= a charge only lasts two days. good news, it only takes about an hour to recharge. I loaded my favorites on the remote and was looking forward to being able to choose from the remote instead of pulling up the Dish Network Menu and scrolling.... Unfortunately, you can only use the favorites on the first "watch TV" setting. If you try to use them on the second "Watch TV" setup, it turns off half of the equipment instead.

I purchased this as an upgrade to the Harmony One that I had. Over time the Harmony Ones keys were starting to stick (common fate when you have kids even older ones like mine). This was a great upgrade. This remote charges vertically which reduces the amount of space it needs on my couch side table. Plus we can add all our favorite channels and the remote shows the channel logos right on the screen. Setting it up was a breeze. Supply the model numbers of the devices and it all works as I wanted the very first time.

I was up to five remotes and needed an update and I didn't want to spend a lot of cash on some of the newer remotes. I checked the compatable products on the Logitech website and read these reviews prior to purchase. Setup was easy! I collected the product information (done when validating compatability) and filled out the online data when syncing the remote. Was done in about 30 minutes and everything worked great. You can also customize the buttons as needed, which I have made one change to a prism tv remote function back button. Even my kids use it without any problems.

The remote features are very good. Nice lighted hey board and every device I needed was supported by Logitech. A lot of thought has gone into the layout. I would have given five stars except not having a physical page down/up button is a bit of a drag. You have to use the virtual one buried on the third page of features. One other reason 4 stars not five is because the battery life isn't stellar.

This remote works great as long as the battery is charged. I was hoping to be able to go a week or two without having to charge it but unfortunately I am having to drop it in the cradle every 3-5 days. I think it is because every time you touch the remote and it senses any kind of movement it turns on. it would be nice if it had a sleep function.

Easy to set up, and can control just about everything (except the PS4, but that is on Sony not logitech). Battery last a good long while, but occasionally the remote will hang up when turning everything off which causes the battery to drain. However I did find there is an easy way to fix this.

Easy to set up via the online account. Touch screen is nice but can be touchy. Easy to set up favorites. Overall, a nice design though i wish the play, pause, forward and reverse buttons were located on the lower portion- such as where the mute and return buttons are. Other than that this remote is nicely laid out.

As I said this might be a great product... if your far more savvy than I am. I purchased this item just after purchasing a new TV, Sound Bar and Blue Ray Player. The number of new remotes that were needed to operate the devices were overwhelming. I then bought this product thinking it was the best, and may be, and I felt I could control all the devices with this one product and I suspect I could have. I feel I am pretty astute with electronics, but I couldn't make this work. If you buy this, do it when you buy your new TV and accessory equipment and have the installer set it up. It requires to be be set up on a computer. I realized that even if it worked to my satisfaction, the understanding of how the remote worked would have been over the head of my wife, who may be computer savvy doesn't really want to be any more savvy than she is right now. She never would have used the remote. I returned the product after three days.

I was a little hesitant to buy this since they are discontinued but for $79 it was hard to pass up. Not as good as my buddy’s Elite but it gets the job done. Still not a “total” solution to all my device needs but a heck of a lot better than the companion I was previously using.

Very convenient. Easy to setup. This is my second remote. A must have, if you have allot of equipment.

Harmony Ultimate One Universal remote controls multiple units attached to the Samsung 4K TV. Easy on/off buttons control TV, Receiver, and Blu-ray player all at once. Only concern is that the touch screen channel numbers must be precisely hit to change channels. Almost alwayshave to use two hands.