Customer Ratings & Reviews

I had a professional set-up by Geek Squad of my entire system, including programming the universal remote, and I strongly recommend this. The touch pad is sensitive and took a while for me to get used to it, and the battery seems to need re-charging (nice charger stand included) about every third day with medium use.

This will be my third Harmony remote in my current home, with many past models used as well. Harmony has done a great job of making the programming of these remotes super easy and quick. My only complaint on this specific remote is the layout of the keys: placing the frequently used play/pause, skip, & previous buttons above the touch screen is a little awkward, but not so much that I wouldn't want this remote. I also own the Elite remote where they fixed this problem, just FYI. So if you had to choose between the two (and money wasn't an issue), I'd go with the Elite just because it's layout makes more sense and is more natural to use.

it is going to take patients. When it works it works great. I've had the older model time to upgrade. Older one worked great still trying to get this one working all the time. It just going to take time to get it all figured out. I would recommend it if you like a small challenge. You might get it in one sitting.

I upgraded my office sound system from a sound bar to a surround sound system and am using this remote to control it. This is a step above the Harmony 700 I was using. Unfortunately, I don't believe any remote any unify cable, antenna, and streaming into a single menu.

I had to replace a very dependable Logitech remote after my kid sat on and spiderweb-ed the display screen. Kinda glad he did because the Harmony Ultimate is much more robust and reliable compared to the older model. Set-up and programming is much simpler now that it's done over the web. The touch screen favorite channels are easy to program and arrange.The Activity/macro programming (i.e. controlling multiple devices to 'Watch a DVD') operate solidly. I'm really enjoying this new model.

We were forced to add a cable box as Charter cable switched service to all digital cable in our area. Charter Cable supplied a universal remote with the cable box but it left a lot to be desired when it came to switching between the TV, cable box, and Blu-ray player. My wife was having a difficuilt time juggling 3 remotes to select the right TV input and switch between the Blu-ray player and cable box. So, a quick trip to my local Best Buy and I picked up the Logitech - Harmony Ultimate One universal remote. Took it home, opened the box and conected it to our PC after downloading the Logitech software. A few quick klicks to enter our equippment for remote control and mabye 10 minutes to load 50 favorite channels and Voilà! We now have a one button push solution to "Watch TV" and a one button push to "Watch a Move". The Logitech remote also has a "Sleep Timer Function" to shut everything down - great feature as we use this TV in the bedroom. Happy wife = happy life! Thinking about buying a second one it they come down in price...

This is a very sleek remote. I love its functionality and the ability to program so many different items the way I want to. But this can be somewhat tedious to set up. I was able to pick this item up at a huge discounted sale price and it was well worth it.

I love this remote it’s very easy to program all your ir devices. So far my tv, fios cable,soundbar,Xbox One X, PS4 pro, and my portable air conditioner all work with one remote. The only con with this remote is there is a noticeable latency with inputs.

Pricey but great remote.. if you have multiple devices and don't mind the price, this is a great remote.

I have purchased multiple Logitech Harmony remotes over the years, I don't know why. They are annoying to configure because everything has to be done manually, on a laptop, plugged into the remote. Every change needs to be synched. After you configure it, you always have to go back and adjust to make sure the volume button is activating the correct device. Furthermore, the screen lags and the remote barely lasts 48 hours without a charge. I would recommend to configure your TV remote to be universal instead of investing into this remote.

I’ve owned a few Logitech remotes for years. I love this one the most. It is best to set it up using the iPhone app. I had trouble getting the pc program to recognize the remote. Other than that hiccup, it was a breeze. I was able to add this to my existing harmony hub setup. It carried over my settings. Once it is set up, you can customize lots of the remote options right on the remote menu.

By far the best remote out there. I had an older version that I finally wore out after lots of use and many years. Then I bought a UR Universal Remote on a recommendation. What a piece of junk. None of these better remotes are cheap but for the money this is the most reliable, easiest to use and best designed that I've found. You will love this remote.

Really love this remote as I can now use one remote to control everything. Takes a while to program everything at first but once you have everything programmed it is great. Sometimes annoying that you have to be pointing it directly at the tv or cable box so it will pick up the signal of what you are trying to do. Overall it is a great control!

I got this to consolidate my media room components. Not too hard to program, just took some time. Make sure you have a clear shot to the receiver with this remote, like glass doors or open space on your rack. Feels a little plastic-cheap but it does the job well.

I've had a few harmony remotes before. This being the latest version. Like always, the primary job is to consolidate several remotes into one. And thjis does that. Tweaking it is where you get the full benefit of. Personalize activities and dedicate on screen buttons to make navigation as seamless as possible, otherwise you'll be searching for buttons and working harder than you would want.

This is my third Remote control purchase from Best Buy. It's very easy to set up and use. The remote fits in your hand very well. The button layout is simple and functional. My only complaint is the battery life of the charge. In a week without heavy use,the remote will need a charge again. This is truly the remote control that will make your life easier. As mentioned before,this is my third purchase,living room,bedroom and man cave.

I have tried many Universal Controllers and this one is by far the best that I have seen. It is easy to setup with the Desktop Application that is provided with the control. The control is supplied with a USB cable to connect the control to your computer. Once the control is set up, it works fairly well. If your TV has a Smart Hub, you may need toggle it back and forth a few times to get it to work. It may also get out of sync from time to time but there is a "Fix it Yourself" feature on the controller that works well. Please note that when first powering up your TV and Cable Box, you need to have the IR transmitter pointed right at the TV or it will not turn on both devices at the same time which could be quite annoying. You have to remember that Universal Controllers are all Third Party so you will have to live with some imperfections in its operation, but all in all I am very happy with the control.

There is a learning curve with this remote. But so far, it is giving good service. The only issue I do not like is the slow response time when hitting a button to have the TV do something. But I understand the TV goes through a ton of things to get stuff done.

It was easy to set up. Easy to function. Looks really nice. Clears away clutter from many remote controls. Turns on your multiple devices all at once. You can program it to your expectations. Allows you to save favorite channels with icons on the touch screen.

Nice product with very good finishing and easy to program (I am an owner of other Harmony remotes). I still prefer physical buttons for channel or volume change than using a full touch screen and this remote is like that.