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Customer reviews

Rating 3.7 out of 5 stars with 883 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are enthusiastic about the keyboard quality and ease of use of the Universal Keyboard Folio, frequently citing positive experiences with pairing and usage across various tablet brands. While many appreciate its lightweight design and protective case, some users reported issues with the fit, battery life, and the stability of the stand. Concerns were also raised regarding connectivity problems experienced by a few customers. Overall, the positive feedback on the keyboard and ease of use appears to outweigh the negative comments on other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 883 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Bluetooth Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, but it needs replacement batteries every now and then. Not sure if it’s a real battery drainer but it seems to not hold up for 2 months unlike the promised year long performance. Maybe I brought the wrong battery size or need better ones to compensate. The keys are secure, but slightly loose. I had one pop off but it easily snapped back on and hasn’t come off since. For its price you pay for what you get really. And it’s versitile too, so that’s a plus. Switching tablets means you don’t have to replace the keyboard(unless it’s bigger than 10”) I do wish it wasn’t mostly just bare plastic. I feel as if the frame of the body could scratch off the screen and the body of any tablet device.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Excelent protection for my tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and unfold, good size of keyboard with viewable letters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Kiky,
      Thank you for your four-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Perfect companion for iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Mom an iPad for Christmas then paired it with this cover / keyboard and she loves it. It is extremely easy to insert and secure iPad, The keyboard has a very good tactile feel, and it has a genius design. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Ladypainter102

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Makes my setup pleasurable to use. I would buy again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the short and sweet review of the Logitech Universal Keyboard Folio! We're happy to hear it elevates your tablet setup and that you'd recommend it to others. Sounds like a great fit!

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good temporarily for a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still waiting to see how long the battery lasts

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Logitech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible, durable , and travels well. The product is light weight and the color is compatible with most other accessories.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have known it would not be a great product since it cost so little. But figured if it’s from Best Buy I had to be okay. It’s not supportive at all. My tablet constantly falls. The tabs to hold the screen up are not deep enough to support the iPad.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issues you've encountered with the Logitech Universal Keyboard Folio. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Good Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you are able to adjust the case with the size of the tablet. I am glad I did find a case and keyboard all in one it's helpful. I do notice when you are not using the keyboard for some minutes it do go to sleep. I had it was for some weeks, I hope the batteries do last long for 2 years like it says!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It pairs up perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that pairs up perfectly with my tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Best Keyboard Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooo love this Keyboard. It works really well with my iPad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so glad to hear you love the product as much as we do! Just to let you know it does come with a year warranty through Logitech if anything should ever happen to it. Thank you for being a Logitech customer and taking the time to write this review.

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    So handy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I don’t suffer with fat finger issues using the external keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyborad fits my old Galaxy Tab perfectly! It securely holds in place by adjustable tabs and the size is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best with the keyboard it comes with

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet fell apart within 20 days, poor quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    My iPad is now a Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this Logitech Universal Folio is a fantastic keyboard with a sturdy and natural typing mechanism that just feels right. It pairs immediately to my iPad every time I need it to, and it has never dropped a connection. Logitech claims that the battery life will last up to 2 years. Awesome! The shortcut keys work great with IOS and make my iPad feel like a laptop. If there is a negative to the experience it is the size of the folio. It is large and the whole thing feels a bit clumsy. Though in practice the folio is plenty secure and is easily useable both on my desk and lap. I suppose the size is what makes the folio universal in that it is made to fit 9 to 10 inch tablets of obscure makes and sizes. I see that Logitech makes a keyboard specifically for my iPad Air 2. I will probably be checking that out because, other than size, I have absolutely no complaints about the keyboard. In fact, I love it! It just works and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Fit, Stand

    Rated 4 out of 5 stars

    Works good!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way cheaper than the apple version and works just as well. Super easy connect to ipad and kepboard works great!! Only complaint is that it’s bulky and slides on tablet screen but it does have a buffer so it won’t scratch or crack the screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Simple Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet case for my iPad is great, a little bulky but I can manage. I’ve had this case for about 3 weeks and it protects my iPad well and provides a efficient typing experience. The case is a little different compared to my old case as far as connectivity. Syncing this case to my iPad is just a flip of a switch versus an automatic use sync. My old case was charged based and this case is battery operated based.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Paired great with my tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since using this product, I have been completing my work assignments so much faster. Keys are easier to see, I don't make as many mistakes as would if I was just using my tablet alone. I love that my tablet is protected and enclosed from any kind of accidents that would occur. It's easier to carry, so I don't have to worry about it slipping out of my hands. I love the design of the folio, it actually feels like I'm carrying a book. Thanks so much for allowing me to review this product. I knew once I saw it, that I would benefit from it's use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Make sure your device fits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not fit my 10.1 inch Samsung Galacy tablet. The adjustment wont go down small enough to hold my tablet in place. There's about a half inch gap. However, I do like the product. It is easy to use and easy to connect. I like that it has a built in stand, stylus holder, and protects my tablet. I reccomend this product as long as you make sure your device is going to fit correctly.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Pad cover with keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive than the official Samsung keyboard/cover ($50 vs $200). Pad doesn't fit in the cover as nice as it would in the official case, it uses elastic straps and plastic catches, but it does the job. Has an elastic fold-over strap to keep it closed rather than a magnet. It will probably wear out someday, but I don't use it as I keep it in the special pocket of my pack when transporting. Keyboard feature has a nice 'feel' when typing, but isn't rechargeable; it has a couple disposable lithium batteries that are supposed to last up to two years. There is an on/off switch to help the batteries last. Two plastic catches on the pad side slide into slots on the keyboard side to keep it open. Does a good job for what you need to do. So it earns a 4 in my opinion.

    I would recommend this to a friend
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