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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 362 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the easy installation, remote control capabilities, and compatibility with Alexa and Sonos. They appreciate the ability to dim lights and schedule on/off times. However, some customers find the product to be expensive and have concerns about compatibility with certain LED lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 362 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything a Phillips hue can except the colors but it makes your home smart. Easy to setup and integrated with Alexa and home kit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use from wall switch and phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way you can use your existing lights just by replacing your existing wall light switch (15 minute job). Easy to install and use. The only reason I did not give it 5 stars is because you do not have the multi color settings you can get from Philips Hue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great automated light switches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were easy to install and have worked without a hitch. Very happy with the product and will expand to additional ones in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for older homes with no neutral wire present. Works perfectly! Works perfectly with Siri and Alexa as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lutron Caseta Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 switches and a hub. They work seamlessly with my Echo. Installation was easy. Would definitely recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and Very Convenient Smart Dimmer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart things work great! Very good working LED dimmers I've had. Even with led dimmers and dimmable led bulbs, my LED dimming experience has been pretty painful previously. Too often the bulb will dim down to about 50% and then go off. Or dim down to 15% or so, but then won't turn on after having been turned off. These things have a rock solid, reliable dimming range with all my led lights. They make my lights much dimmer than any other switch than I've tried. (Still wish they could go even lower.) Furthermore, the Caseta and Alexa work very well together. I have a ton of them and a number of Echo's. I love saying "Alexa, set the lights to 25" (adjust lighting in current room to 25% brightness).. or "Alexa, turn off the lights" Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home automation device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Switches work great. Can turn the lights on and off from anywhere with the app, we were even out of the state one time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put a few of these around the house and I have consistently used Alexa to control my lights. Instant upgrade to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a custom smart home installer and programmer. Use this product a lot very simple to install and program,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect smart home for dummies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Casetta to my Alexa and it turns off all my connected lights with simple commands making me lazier than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience, Ambience, and Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lutron Caseta bridge kit was the perfect way for me to provide convenient light control from my iPhone and iPad while at the same time enabling me to add ambience to previously brightly lit rooms. I love the having option of using either Siri or the Pico remote to control and adjust each room's lighting. Being able to control and program my lighting remotely via my iPhone and iPad gives the impression I am home (when not) and thus provides a level of security for me and my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great light switches for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless light switches were easy to install and easy to use through your smart phone when used with the bridge unit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect smart home companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. Works well with Amazon's Echo, which is the primary reason I bought it. This is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote will not save preset "Favorite" light level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit specifically because of the remote feature and the ability to have it save a preset "favorite" level for the lights. I was initially able to save a preset level and use the "Favorite" button on the remote to change the light to that preset brightness level, but after I installed the Smart Bridge and App and linked it to the switch the only thing the "Favorite" button on the remote will do is turn the lights on to full (100%) level. Yes, I can use the remote to dim the lights but doing that every time will drain the remote battery significantly faster (probably 5 to 10 times faster) than just pushing the Favorite button once Other than that the remote, wall switch and App work as advertised.

    I would recommend this to a friend
    • Brand response from Best Buy Customer Care on behalf of Lutron
      Posted .

      Lutron's Response to the Review: We are sorry to hear about the issues you are having with your set-up. Once you link the Pico and the dimmer to the Smart Bridge, it will default anything previously programmed; so after you re-pair the Pico to the dimmer, the preset will have to be locked in once more. All you will have to do is set the dimmer to the light level you desire the preset to be, and then hold the preset button on the Pico remote for 6-8 seconds. Once the LED on the dimmer blinks, you can release and the preset button should be set to this level. I hope this helps but if you run into any trouble, please feel free to give our 24/7 Support line a call at 800-523-9466.

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Excited to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read so many great things about this brand of switches, and decided to go with them. Especially since they’re HomeKit compatible. They’re for a new home, so they have yet to be installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now works with Amazon Echo. Easy to set up and install. Now we just ask our Echo to turn on, dim or turn off the lights. Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Very well made product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way automate my driveway lights. WeMO, TP , they all required a neutral wire for their switches. I came across Caseta Wireless system and their switches work with 2 wires. So far has been working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have added several of these to the smart home connections! Easy to set up and works great love the Alexa integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae Lutron products seem to be all they're cracked up to be. Super easy to install and worked immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great system. It had good value as it was a package. And very easy to install, which is expected with lutron.

    I would recommend this to a friend
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