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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 22 reviews

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73%
would recommend
to a friend

Customers are saying

Customers appreciate the $19 Prepaid Refill Code for its fast and convenient phone recharge. They find it very handy and easy to use, making it a reliable choice for topping up their phone balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Lyca refill pack

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and very each to recharge my phone. …….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating- It took too long to redeem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to redeem it following the instruction, the number provided with the email was no longer use for redeeming card. Then they referred me to another number which is in Spanish and I can't get my card redeemed. Then after calling customer service, they tried to redeem the code to my account and they failed. After 15 minutes of hanging, they said it would take 24-48 hour to redeem the code as this code has 10 digit number. Fortunately after 48 hours it waiting, it added to my account and I believe I will try not to make this mistake again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Recharge online

    Rated 4 out of 5 stars

    Great recharge option for Lycamobile sim card.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think BestBuy is a great place for the recharge of Lycamobile sim card. The sim can be recharged online through the BestBuy website. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Recharge online

    Rated 4 out of 5 stars

    Lycamobile digital voucher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very simple and quick recharge. I will recharge my mobile with best buy only.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Functionality

    Rated 1 out of 5 stars

    Didn't worked!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last Monday night, it didn't work either by following the voice instructions on the recharge line, or with the on-screen recharge option. I had been calling many times on Tuesday and Wednesday to support line, on every call they say will fix the problem in less than 2 hours, but they didn't. Finally on Wednesday night the support line told that the pin is expired, and I have to contact Best Buy for a claim/refund. Don't waste time with this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Works as promised

    Rated 5 out of 5 stars

    Lyca

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online and it worked as promise. Easy enough.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Recharge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to recharge. Lycamobile recharge for 19$ code got delivered very fast and got the recharge done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recharge Number not valid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct recharge number not working. Need to call a number from different mobile and then provided code. You will get the number calling lyca customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad your service I purchase November 29 2023 today January 9 still not activate your plan. plan $19:00 Fee $2:00

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recharge is quick. Received email in few mins and process is simple

    I would recommend this to a friend
  • Pros mentioned:
    5g network

    Rated 5 out of 5 stars

    Lyca with TMobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lyca with Tmobile network with 5G and LTE networks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulty in recharge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faced the difficulty while doing recharge. The number mentioned to recharge 626 was constantly giving me message - Account isnt active. Customer Care was always have their technical issue while trying to contact them. Finally done the recharge using my other phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lycamobile $29 Refill Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refill was ready to use right away and easy to load to my Lycamobile SIM card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sim card, my only recommendation would be to call the customer service number to get the card working immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother-in-law who ran out of service while on board a vessel in the middle of Atlantic Ocean. Texted him the number and he’s back online in less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast digital delivery and I successfully recharge to my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience was excellent and easy as always

    I would recommend this to a friend
  • Cons mentioned:
    Activation issue

    Rated 1 out of 5 stars

    It's not getting activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not getting activated with the code that is been specified in email

    No, I would not recommend this to a friend
  • Cons mentioned:
    Digital item

    Rated 1 out of 5 stars

    BEST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a digital item and I received in email which is not useful for me. I called Best buy for refund and they refused to refund it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recharge card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recharge coupon did not work for me. I tried multiple times to get it working

    No, I would not recommend this to a friend
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