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Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 2.9 out of 5 stars with 7 reviews

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43%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 4 out of 5 stars

    Safety for kids!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to put together and weigh it down in the pool, but once we figured it out, it was the best ladder and stair set for our children! Safe and durable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very sturdy. Make sure you buy your own hardware, it does not come with the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    total junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total junk... parts didnt line up... tabs that are to hold the sandbags broke off...sand bags are just giant baggies ( which leaked sand into thd pool)...wobbly...total junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable and dangerous Step/Ladder system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst quality item I have ever purchased in Best Buy. The step/ladder system is not worthy the high price, it is very unstable and dangerous. It was assembled correctly following the steps on the manual and in addition I had to use extra screws and metal pieces that I bought in Lowe's to make it more secure and even though it is still very unstable and shaky to the point that I removed it because I don't want a family member to result hurt because of this horrible and poor quality ladder. I would like to return it to the store but even the box it came in was broken in pieces with multiple holes. Do not recommend this item whatsoever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality but assembly is a challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were very weak on assembling but it's a very sturdy product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy pool ladder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ladder. Best Buy has super prices, and store pick-up and shipping is so nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unstable rails. Poor fit and finish. So unsafe we are afraid to use them. Best Buy should be ashamed for selling these.

    No, I would not recommend this to a friend
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