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Customer reviews

Rating 4.2 out of 5 stars with 2092 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the 4.2 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, ease of use, and large capacity, with many praising its ability to handle large loads and its user-friendly controls. The spacious tub size also receives positive feedback. However, some customers express concerns about the washer's noise level and the reliability of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,092 reviews
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Maytag I bought was in 1997. This is different a bit. Don't know why it was changed. I got it less than two days ago and I am already pleased with my purchase. This washer is beautiful. It's also QUIET so I don't understand the noise complaints. The knobs are all turnable knobs and not computerized flashy fluff that will short out and quit working on a whim. This is exactly what I wanted! Also there is an agitator. Whoever heard of a washing machine without one, that actually cleans anything? Might as well beat your clothes on a rock if you want them clean. It's not as crazy fast as some that spit water at you like a over caffeinated monster. I didn't notice the spin or vibration cycle so it can't be much. I only noticed subdued quiet sounds. I had to check if it was still on it's so low key. I heard no loud noises at all. I know my clothes were damp and spinned out well. This takes some work off of the matching Maytag dryer I got at the same time. I am happy and believe I will love this new Maytag set as much as my 1997 duo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washing machines are not made like they were 20 years ago, but I think this is the closest. I completely understand trying to save water but with our lifestyle and my husband working at a refinery which leaves his clothes smelling bad, I need a washing machine that can fill up with water when I need it to and this is the only new washing machine I’ve found where I can do that. We had a front load first that I returned immediately and bought this washing machine. I like when I have a smaller or less soiled laundry I can use auto sensing and it does a great job of cleaning. When I need more water I can put this on bulky items, deep fill and rinse with fabric softener and I can get the tub to fill almost all the way up. The only negative I’ve found so far is the agitation on a full deep fill doesn’t agitate as fast as I would like it to, it’s more of a swooshing action which is better for preserving clothes but not so great with getting stains out. But so far, overall I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Awesome top loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine top loader with agitator . My clothes have never been cleaner! Very affordable, too! Made in the u.s.a !! Also won me over!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    My new top load washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very large, I can fit comforters in it, love the exact water level fill for smaller loads, cleans great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use set up was a breeze no issues so far a bit more quieter then the last washer I had also happy with the capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Maytag EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my new Maytag. These drum is so nice and huge that my clothes are not cramped. It truly is efficient, and clothes comes out just damp that it dries in no time at all. I just love all the settings that I can choose from, so much better than my last machine from another company that didn't give much of a choice. The power wash agitator really gets your clothes clean. I must also say that it really is a value buying this Maytag. Thank you Maytag for my new machine that TRULY washes my clothes CLEAN. Spin cycle is unbelievable also. I am very happy with my new Maytag.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remove stains nicely. Time and water saver. High efficiency

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISAPPOINTED in the loss of water control I use to get from other washers. As I am unable to fully control and wash my items at the water level I would like for the specific Item I am washing. I do like the very quiet noise level coming from the washer and the quick cycles from each wash. It would nice to have more control water levels for each wash cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It works great. My other Maytag washer died after 18 years the day before Thanksgiving. Water all over the floor! Was so happy to get my new one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top loader washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with our top loader washer, has exceeded our expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were shopping in a store I wouldn't have selected this machine. I am disappointed with the capacity and the wash options. Once it did not spin the water out. There is no trouble shooting guide to assist.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the washer sensor (old one didn’t have that) clothes wash great. Spin cycle is phenomenal. We absolutely live our new set!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for me and excellent instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box washer for less than $350 so of course I'm happy with it. I think it's double that new. For me the thing that matters most in a washer is how long it works and that's something I can't answer right now. But what I can say is that it's pretty large and I like how well it claims in the instruction manual that it washes clothes with cold water. So according to the instructions the cold water wash gets clothes cleaner and uses only a little more electricity than the warm wash. It has a bar graph chart showing 3 things for each mode, cleanliness, efficiency, and harshness on the cloths so it's very easy to see which mode would work best for your needs. It doesn't have any fancy LED displays but it's got all the features you need in a washer and it's very simple to operate. I rated it 5 stars based on the value I got on the discounted price but what you pay for it will likely not be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top heavy duty quality, the capacity volume is great, and the technology is at the perfect level for me. I highly recommend this made in the USA product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Wonder Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Lovecall the varied cycles to meet my laundry needs, like Bulky sheets setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MayTag Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it! Easy to operate & great cleaning options!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars only because it has a good bit of room so you are able to fit a queen size comforter in it easy. But it take 2 hours to wash one load of clothes on the fastest setting and it uses hardly no water at all so I don’t see how my clothes are even getting clean at all…now I am stuck with this crappy washer and out all of that money. Probably just going to remove it and put my old one back in since there was nothing wrong but age.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag isn't worth the hashtag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly dissappointed. No way to get more water in washer. We have to use bulky setting all the time. Deep water setting is a joke. There is no deep water at all. It is a lie. The knob is a joke. Washer has great capacity. That's about it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello sandrad23. We are very sorry that you are not happy with the design of your Washer. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. MaytagBrand

  • Rated 1 out of 5 stars

    Do not buy this washing machine for any reason.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the worst product I have ever owned. Should have known when the Geek Squad delivery guy said everyone complains about the machines with a water sensor. I have built a computer from scratch and it was impossible for me to figure out what the knobs do and how to start a wash. But once you do figure out the correct settings, here is what happens. A squirt of water occurs for about 2 seconds. Then nothing for 3 minutes. Another squirt. This process repeats for about 15 minutes while the "sensing" light flashes. Eventually, it decides to fill up with water. Literally 3 hours later, it is still on "wash." So I went to bed. When I woke up the next morning, it was STILL on wash, but nothing was happening. There was approximately 1 inch of soapy water still in the machine. So I started the wash over. This time it worked, but the wash took 4 hours. I've now done 4 complete washes, each taking between 4-6 hours....whatever the machine decides. And this does not include the overnight washes that never finished.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Timoghy,
      Thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does not wash. Photo attached is example of every use. Extremely disappointed and taken this at a loss. Wish I could return it. Don’t make my mistake.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Joseph, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

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