Customer Ratings & Reviews

"The washer works very well, and I am pleased with it."

Great machine works perfectly. System never off blance.

The washing machine makes life easier. Best buy!!!

Great looking washer , simple and gets the job done

I love my Mayrag washer!! It really does an excellent job of getting rid of any excess water! Love it!

I’m pleased with my washer, does a lot better job than previous one!

Great place and people were real friendly with me and my family

The Maytag washer/dryer is the best purchase I’ve made this year a gift to me from me! I highly recommend the Maytag brand and best buy

This washer was a lemon, after wash and rinse cycle was complete the washer leaked water and left my clothes soaking wet unless I got them out right after the wash was done.

This washing machine does a great job of cleaning clothes. It has a large tub area and a cycle is about average if set on the "Normal" setting. The only issue I have with this washer is that it is noisy and difficult to level because of the rounded lid. I had to return the first washer because of loud banging noises that occurred during the cycle. The machine is in the basement and I could hear it on the 2nd floor. I think it was out of balance. The second machine was installed and I really focused on leveling with the installers. They did a good job and adjusted the feet. Unfortunately, after washing some blankets, it appears it may be out of balance again. The only feature I wish it had is a countdown clock for how much time is left in the load. My previous washer (GE) had this feature. I will say that my clothes have never felt cleaner or softer.

Best washer ever. Deep fill with extra rinse uses plenty of water. Clothes come out clean and well rinsed. The tub is very large, holds a lot of clothes, Agitator can tangle clothes. To avoid this, load tub in quarter sections evenly . Easy to use dials, all functions available without cell phone. My front load washer door gasket was prone to mold requiring diligent cleaning. Not a problem with this top loader. It does makes more noise than the front loader. My front loader only lasted just under 5 years. Hope this lasts longer. I did buy the 5 year extended warranty and my washer was replaced by the warranty. Maytag met all my washer needs and expectations.

Pros: Good washing overall. It cleans well, doesn't take an exceedingly long time from start to finish, and has a 10 year on drive motor and wash basket. Cons: The machine is quite loud while filling and the noise it makes is similar to a loud electric hair clipper. It makes this noise while sensing weight of soiled clothes, while filling with water, and of course during agitation of soiled clothes. It doesn't have a lot of options such as no extra spin time, no soaking option. The lid stays locked at all times, not just during the spin cycle which is kind of a hindrance if you want to add clothes while it's filling with water.

I purchased this washer when our three year-old GE blew its transmission and it was going to be costly and not beneficial to repair. So far this washer has worked well. It handles bulky items. The spin cycle works. Our old one used to have problems spinning with bulky items, like two bath towels! This washer is solid. It has a deep tub. It handles all types of loads. The clothes come out clean. The reason I gave it a four is the way one has to add clothes and detergent. The detergent has to be added before the clothes. The cycle starts and if there is a pause, the water stops. It's not convenient if more clothes need to be added. The lid locks. One never sees water!

I give this washing machine four stars, because although it has a large capacity and appears to clean my loads well, it has a few draw backs (for me). I do not understand the need for this top loading lid to lock. You cannot observe the water level without pausing the process. The machine is much more noisy than my prior machine. The dials are not particularly easy to figure out and the instructions provided with the machine are not clear. The slanted top may look nice, but does not lend itself to be a good surface for folding clothes/towels. Finally, the tub is very deep. My wife cannot reach items at the bottom of the tub without a reaching aid. All in all, after getting use to it, the machine works well enough for our purposes.

Love the new washer, especially the super large capacity tub with the agitator. We are in the Care Giving season with our parents and needing those items in a washer. Also the guys that delivered the washer were a delight with promptness and their help getting it inside and their overall niceness and helpfulness. The washer is a little loud but I find all the new ones are that way verses the old washers. So far a big hit!!!

Broke after 2 years a decent washing machine but you have to hold the start button that I have to use my knuckle. As some one who constantly washes it does it’s job but don’t rely on it doing heavy loads.

The only reason I didn't give 5 stars is the NOISE level of this washer. Yes, I know washers are supposed to make noise, but even when I read the reviews before purchasing they stated this washer was noisier than most (early in the cycle mostly). It is! That being said, the drum/barrel (whatever you call it) where you load the clothes is HUGE!!! MUCH larger than my 13 year old machine I replaced with this one. I LOVE that it is so much larger!!! It is user-friendly, easy to use and other than the noise level I have ZERO complaints! I once remember that my mother had a Maytag (are you ready or this? FOR 35 YEARS!!! I'm 67 so that was back in the Stone Age). Remember the commercial where the Maytag repairperson was sitting lonely with nothing to do? That is how they made 'em back then!!! I do love Maytag though!

This is only day one, but I am catching up on laundry since being without a washing machine. It is a good basic machine that gets laundry clean and can handle large loads. I do wish it told me how much longer for each cycle and it let me know when the laundry is done. But my biggest complaint is that it is REALLY LOUD. I wish I would have known how loud it is because I may have looked at other washers.

It washes thoroughly and I'm impressed on how large the inside is. Huge difference in all other washing machines I've had in the past. It's a little loud, but it does an awesome job. Thank you Best Buy. I'll be purchasing my dryer from you as well. Thanks

I do like this new washer. I mostly keep it on max full even for half to 3 quarters of a load. I never fill it full of clothes because I paused it on wash cycle to see how full it fills. Was about 3 quarters full on max. But the tub is very large anyway so I wouldn’t recommend filling it with dirty laundry more than 3 quarters full anyway. I think it does a fairly good job of washing. Haven’t noticed anything not clean or smelling like it didn’t get washed. I also use 2-3 tide pods per load and they seem fine. My only issue is with my queen comforter I noticed I definitely gotta put the pods in first because they just kinda sat on top of the comforter and didn’t get rinsed out. It was washed on bulky items. Think I’ll just wash my queen comforter on max/heavy duty for now on. I would definitely recommend this washer.